Customer Relations Management System Software White Papers, Customer Relations Management System Software Software, Customer Relations Management System Software Research, Hardware and Services

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc.

October 31, 2011 - (Free Research)

Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth.

(EBOOK)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Fayetteville State University: University Staff Goes Where Work Takes Them by BlackBerry

September 16, 2011 - (Free Research)

Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs.

(CASE STUDY)

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Navigating the path to satisfying online customer experience by Tealeaf

November 23, 2011 - (Free Research)

Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.

(EGUIDE)

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ESX versus ESXi by Global Knowledge

November 19, 2010 - (Free Research)

This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts.

(WHITE PAPER)

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SpeakerBox Communications Case Study: Public Relations Firm Gets More from its BlackBerry Solution by BlackBerry

September 16, 2011 - (Free Research)

Access this case study to learn how a company used Hosted BlackBerry® services to help monitor, manage and provision the BlackBerry smartphones used internally by its employees.

(CASE STUDY)

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Employee-owned Smartphones: Seize the Opportunity by BlackBerry

September 12, 2011 - (Free Research)

It’s no longer feasible for an IT department to ignore the smartphone push from the majority of the employee population. IT management must attempt to channel the chaos and determine ways to embrace the personal mobility wave while maintaining effective security and management measures, especially in relation to the corporate network.

(WHITE PAPER)

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Stuxnet Under the Microscope by ESET

October 04, 2010 - (Free Research)

This report is devoted to the analysis of the notorious Stuxnet worm (Win32/Stuxnet) that suddenly attracted the attention of virus researchers this summer. This report is primarily intended to describe targeted and semi-targeted attacks, and how they are implemented, focusing mainly on the most recent, namely Stuxnet.

(WHITE PAPER)

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How to Utilize Virtual Hardware Metrics to Ensure Optimal Performance by HP and Intel

May 31, 2011 - (Free Research)

This expert e-guide from SearchVMware.com contains vital virtual hardware statistics for your consideration, including virtual CPU counts and consolidation ratios. Additionally, the benefits of scaling up and scaling out are weighed.

(EGUIDE)

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CW+: Interoperability in the cloud – a guide from PA consulting by ComputerWeekly.com

August 03, 2010 - (Free Research)

Cloud computing is now at the point where it can no longer be considered as just hype. Although it varies by industry sector, many organisations are now either implementing or planning to implement externally-hosted cloud solutions.

(WHITE PAPER)

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IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile by LogMeIn, Inc.

January 26, 2012 - (Free Research)

Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices.

(TRIAL SOFTWARE)

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Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.

(HARDWARE PRODUCT)

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft

October 18, 2011 - (Free Research)

Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.

(WHITE PAPER)

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Cloud Computing for the Call Center: The Next Revolution by inContact

May 04, 2010 - (Free Research)

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.

(EBOOK)

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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)

The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.

(WHITE PAPER)

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Advanced Authentication Methods: Software vs Hardware by CA Technologies.

June 30, 2011 - (Free Research)

View this webcast to discover the advantages of a software-based authentication solution and how it can help your organization extend strong authentication to all of your employees, partners and customers in a secure, convenient, cost effective manner.

(WEBCAST)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates.

(WEBCAST)

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Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc.

July 2011 - (Free Research)

Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.

(CASE STUDY)

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Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation

April 2011 - (Free Research)

E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.

(WHITE PAPER)

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Turbocharge Analytics with Big Data and Data Virtualization by Composite Software

June 2011 - (Free Research)

As the fastest growing segment in the business intelligence software industry, analytics are red hot. This white paper introduces the big data analytics opportunity, big data integration challenges, and the data virtualization solutions that can address these challenges.

(WHITE PAPER)

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Introducing Packaged Solutions - Why enterprise software customers should understandand consider packaged solutions by SAP America, Inc.

July 2011 - (Free Research)

This white paper discusses the advantages of packed software solutions. Inside, learn how this straightforward approach can achieve faster overall results with less risk and increased consistency.

(WHITE PAPER)

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How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc.

January 2009 - (Free Research)

Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications.

(JOURNAL ARTICLE)

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Industrializing Agile Software Delivery with ALM 2.0+ by CollabNet

January 2012 - (Free Research)

In this webcast learn how IT departments have increased developer productivity, saved millions, and realized governance by implementing DevOps. ALM 2.0+ fosters integration with operations and accepts tool and platform heterogeneity, helping FT1000 customers worldwide transitioning to DevOps.

(WEBCAST)

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Oracle Database Appliance by Oracle and Intel

January 2012 - (Free Research)

Learn more about why the Oracle Database Appliance is an ideal database system for customers who value simplicity and who seek to lower the costs and the risks of deploying a highly available database solution.

(WHITE PAPER)

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