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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc.

October 31, 2011 - (Free Research)
Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth. 
(EBOOK) READ ABSTRACT |

Navigating the path to satisfying online customer experience by Tealeaf

November 23, 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 
(EGUIDE) READ ABSTRACT |

The Social Sales Revolution by Salesforce.com

February 06, 2012 - (Free Research)
This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%. 
(EBOOK) READ ABSTRACT |

LogiXML vs. Microsoft: Which BI Platform is Right for You? by LogiXML

February 01, 2012 - (Free Research)
This white paper examines both sides of the buy vs. build, Microsoft vs. LogiXML debate for SQLServer business intelligence (BI) applications. 
(WHITE PAPER) READ ABSTRACT |

Fayetteville State University: University Staff Goes Where Work Takes Them by BlackBerry

September 16, 2011 - (Free Research)
Access this case study to learn how a university implemented the BlackBerry® Mobile Voice System solution to increase customer satisfaction, decrease number of missed calls and simplify IT needs. 
(CASE STUDY) READ ABSTRACT |

Eurizon Capital increases value of business information thanks to Business Intelligence solution by Hewlett-Packard Limited

January 03, 2012 - (Free Research)
Read on to learn more about the benefits of HP's business intelligence and data planning system and how it can reduce total cost of ownership by 30%. 
(CASE STUDY) READ ABSTRACT |

Build powerful reporting applications with open source BI by Actuate

January 13, 2012 - (Free Research)
View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers. 
(WEBCAST) READ ABSTRACT |

Assessing the Total Cost of Ownership for BI by LogiXML

January 31, 2012 - (Free Research)
This report provides mid-market organizations a framework for evaluating the total cost of ownership (TCO) of business intelligence (BI) solutions. 
(WHITE PAPER) READ ABSTRACT |

Zero-Downtime Migration to Oracle Exadata Using Oracle GoldenGate: A Customer Case Study - Webcast by Oracle Corporation

December 12, 2011 - (Free Research)
Join this webcast to learn how Oracle GoldenGate's solution eliminates downtime when migrating to Oracle Exadata. You’ll hear directly from Oracle's customer, IQNavigator, and learn how they have benefited from using Oracle GoldenGate with Oracle Exadata. 
(WEBCAST) READ ABSTRACT |

Unlock the Value of Social Media Data by Hewlett-Packard Limited

January 04, 2012 - (Free Research)
Read this paper now to learn how you can implement social data practices into your current customer analytics program. 
(WHITE PAPER) READ ABSTRACT |

Inside SQL Server 2008: Exploring High Availability and Scalability Enhancements by Global Knowledge

May 01, 2009 - (Free Research)
Microsoft is targeting close to zero downtime with SQL 2008 with availability and recovery features that only used to be available via third-party solutions. This white paper discusses the evolution of High-availability from SQL 2005 to SQL 2008, and the tools available to minimize downtime in the Enterprise. 
(WHITE PAPER) READ ABSTRACT |

Federating Architectures For BI Professionals by Composite Software

December 06, 2011 - (Free Research)
In this BeyeNETWORK e-book, data warehousing expert Wayne Eckerson describes how to create a federated business intelligence (BI) architecture that aligns with organizational imperatives. 
(EBOOK) READ ABSTRACT |

Five Levels of Embedded BI: From Static to Analytic Applications by Jaspersoft

December 19, 2011 - (Free Research)
This e-book explains the five most common levels of engagement you can achieve by embedding business intelligence (BI). 
(EBOOK) READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

SpeakerBox Communications Case Study: Public Relations Firm Gets More from its BlackBerry Solution by BlackBerry

September 16, 2011 - (Free Research)
Access this case study to learn how a company used Hosted BlackBerry® services to help monitor, manage and provision the BlackBerry smartphones used internally by its employees. 
(CASE STUDY) READ ABSTRACT |

YellowPages.ca Goes Mobile While Sales Force Gets a Boost with BlackBerry Smartphones by BlackBerry

September 16, 2011 - (Free Research)
Access this case study to learn how YPG created a consumer mobile version of YellowPages.ca™ and sales applications for BlackBerry® smartphones to expand the reach of its local search database. 
(CASE STUDY) READ ABSTRACT |

Gartner 2011 Magic Quadrant for BI Platforms by LogiXML

January 27, 2012 - (Free Research)
This white paper features results of a survey conducted by Gartner. The survey asked business intelligence (BI) leaders to explain their experiences with BI platforms from 25 vendors 
(WHITE PAPER) READ ABSTRACT |

How to Alleviate SQL Server Storage Problems by Dell, Inc.

April 28, 2011 - (Free Research)
This white paper takes a look at how Dell EqualLogic XVS can be implemented to help solve some of the storage problems associated with the adoption of SQL Server. 
(WHITE PAPER) READ ABSTRACT |

TouchPoints TV: Rochelle Schard, Infor by Infor CRM

February 06, 2012 - (Free Research)
In a special interview with TouchPoints TV, Rochelle Schard, Director of Marketing for Infor, shared her first impressions of the NRF's BIG Show. Watch this videocast now to get an insider’s look at the conference and Infor’s latest tools and tactics for workforce management (WFM). 
(VIDEOCAST) READ ABSTRACT |

Experts say CEM technology can build single view of customer by Infor CRM

January 24, 2012 - (Free Research)
This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem. 
(EGUIDE) READ ABSTRACT |

Social Media-based Customer Loyalty Programs by Infor CRM

February 06, 2012 - (Free Research)
This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman. 
(EGUIDE) READ ABSTRACT |

Utilize analytics to drive customer satisfaction and retention by Infor CRM

December 16, 2011 - (Free Research)
Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers. 
(WEBCAST) READ ABSTRACT |

Video: LotusLive Suite by IBM

January 17, 2012 - (Free Research)
Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location. 
(VIDEOCAST) READ ABSTRACT |

Nimble Data Architecture: What ‘Getting Data Integration Right’ Can Do for Your Business by Liaison Technology (E-mail this company)

November 30, 2011 - (Free Research)
Read this paper to gain insight on the best practices for data integration projects and the importance of aligning data architectures with your business goals. 
(WHITE PAPER) READ ABSTRACT |

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