Customer Invoice Tracking Service White Papers, Customer Invoice Tracking Service Software, Customer Invoice Tracking Service Research, Hardware and Services

Duncan & Craig LLP: Law firm tracks more billable time using application for the BlackBerry solution by BlackBerry

September 16, 2011 - (Free Research)

Access this case study to see how Lawyers at Duncan & Craig LLP expanded their use of BlackBerry® smartphones beyond daily communications to track the time spent on the phone or sending emails to clients for billing purposes.

(CASE STUDY)

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Document Process Automation for customer orders by Esker Inc.

January 2008 - (Free Research)

This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).

(WHITE PAPER)

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Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM

March 2011 - (Free Research)

Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions.

(CASE STUDY)

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E-Payables 2011: Efficiency, Visibility and Collaboration in the Financial Supply Chain by Ariba, Inc.

January 2012 - (Free Research)

In this e-book, learn about a study based on the responses of 116 professionals between July and August of 2011 that examines best practices of high-performing organizations to discover which aspects of invoice receipt, approval processing, payment, and audit serve differentiate them from their lower-performing counterparts.

(EBOOK)

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Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research)

This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.

(VIDEO)

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Mass Customization for Communications Service Providers Podcast by IBM

January 2012 - (Free Research)

Join author David J. Gardner for a podcast that explains the key to making mass customization more efficient. Using examples of cable service providers and McDonald’s, clients will see how they can tune their infrastructure to make exceptions less exceptional and keep profitability on track.

(PODCAST)

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Duet Enterprise Case Study: Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP by Microsoft

December 2011 - (Free Research)

Read this paper to find out how the Swedish engineering firm Sandvik Group bridged the gap between its SAP enterprise resource planning (ERP) systems and SharePoint Server to allow for collaboration by casual users that streamlined its invoice approval process and cut time-to-completion in half.

(CASE STUDY)

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Beyond EDI: How a Smart Invoice Network Reorders P2P to Drive Global e-Invoicing and Collaboration with All Suppliers by Ariba, Inc.

January 2012 - (Free Research)

In this white paper, learn best practices for automating workflow and AP to increase accuracy, overall business efficiency, and decrease costs to improve your AP operations.

(WHITE PAPER)

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SearchSAP.com E-Book: SAP Workflow update: Must-knows for delivering successful workflow projects by Dolphin

October 2010 - (Free Research)

SAP shops have long been using the Workflow module to automate processes controlled by the SAP FI module. Customers are looking to extend SAP Workflow to derive more value from SAP systems in place. Learn the benefits and challenges of using the SAP Business Workflow module as well as tips for planning a successful Workflow strategy.

(EBOOK)

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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.

(ASP & SOFTWARE PRODUCT)

Hyper-V Cloud Fast Track by Dell and Microsoft

April 2011 - (Free Research)

A Microsoft private cloud pools and dynamically allocates IT resources across business units. This means that IT can deploy services quickly and scale them out to meet critical needs whenever and wherever they occur—all while tracking resource usage with appropriate charges back to line-of-business owners.

(WHITE PAPER)

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Utilize analytics to drive customer satisfaction and retention by Infor CRM

December 2011 - (Free Research)

Watch this webcast to discover how you can increase your online marketing efforts with next-gen customer relationship management (CRM) tools that will significantly improve customer satisfaction as well as increase the return rate of customers.

(WEBCAST)

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BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 2010 - (Free Research)

Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.

(CASE STUDY)

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E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting

January 2012 - (Free Research)

Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives.

(EGUIDE)

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Stop throwing away marketing dollars, key steps for online customer retention by Tealeaf

November 2010 - (Free Research)

This webcast explains how without the right tools, organizations lack insight into why particular customers abandon or transactions fail, and the actionable data to be able to re-engage them. But with the right tools and strategies in place, companies can increase revenue and customer satisfaction at the same time.

(WEBCAST)

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Sybase Mobility Guide - a downloadable book by ComputerWeekly.com

March 2011 - (Free Research)

This guide from Sybase is full of examples of mCommerce at work. The benefits range from speeding up economies to life-changing improvements. For merchants, operators and banks, the new channel offers another way to grow business and revenues while meeting the financial needs of customers.

(WHITE PAPER)

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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent

July 2011 - (Free Research)

Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents.

(CASE STUDY)

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Accounts Payable: Consolidating AP Workflow Outside the SAP System by Esker Inc.

December 2010 - (Free Research)

Interested in automating the AP process? Before moving ahead, consider whether it’s best to automate AP workflow inside or outside the SAP system. Integrating a solution that runs AP workflow inside the SAP system might seem logical, but there are some important factors to take into account. Learn about the advantages of external AP workflow.

(WHITE PAPER)

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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.

(HARDWARE PRODUCT)

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.

January 2012 - (Free Research)

While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.

(WHITE PAPER)

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Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc.

July 2007 - (Free Research)

Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors.

(WHITE PAPER)

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The Fast Track to Service Management Success: Software as a Service by CA Technologies.

September 2008 - (Free Research)

This paper begins with a discussion of the challenges that SMBs face in managing and supporting the IT solutions they need to run their businesses and examines the obstacles they face trying to effectively meet service management objectives.

(WHITE PAPER)

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S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.

(SOFTWARE PRODUCT)

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