Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Beyond the Security Breach: Protecting Sensitive Data Using Encryption & Key Management by Linoma Software February 10, 2009 - (Free Research) This paper identifies how organizations need to deploy new solutions to protect their information assets from theft and misuse, it also explores the landscape of legal liabilities and identifies the technical hurdle facing both management and IT.  (WHITE PAPER) READ ABSTRACT |

Guide: Desktop Authority Password Self-Service by ScriptLogic Corporation June 03, 2009 - (Free Research) Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 12 February 2013: Can BlackBerry 10 bridge the business-consumer smartphone divide? by ComputerWeekly.com February 12, 2013 - (Free Research) In this week's Computer Weekly, we look at the new smartphone from BlackBerry – it's designed to please both business and consumer users, but is it enough to save the company? We examine the options for using cloud services for disaster recovery. And IT leaders tell us what they think about the future of the data centre. Read the issue now.  (EZINE) READ ABSTRACT |

Dying to Comply by Aspect October 31, 2011 - (Free Research) In 2010 when Ofcom, the United Kingdom's regulatory authority for communications industries, revised their regulations regarding outbound calling, businesses were outraged. Companies feared that the revisions would hinder their success. Read on to learn how complying with these changes can actually lead to improved performance and productivity.  (WHITE PAPER) READ ABSTRACT |

How to Effectively Protect Data in Transit and Assure Governance with NHS Directive by Lumension February 13, 2008 - (Free Research) This document examines how Lumension solutions assure NHS Trusts of governance with all of the stated requirements for securing data in transit and maps the solution's capabilities to these specific requirements.  (WHITE PAPER) READ ABSTRACT |

CW 500 Club – how organisations are sharing IT services to beat the downturn by ComputerWeekly.com November 23, 2010 - (Free Research) Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.  (WHITE PAPER) READ ABSTRACT |

Guide: Patch Authority Ultimate by ScriptLogic Corporation August 27, 2009 - (Free Research) With exploits for known vulnerabilities unleashed on the Internet within as little as 5 days from the release of new patches from Microsoft, it is imperative your desktops and servers be regularly updated to keep them safe from attack.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 30 April 2013: What’s next for mobile IT in the enterprise? by ComputerWeekly.com April 30, 2013 - (Free Research) n this week's Computer Weekly: BlackBerry and Windows have been the mainstay of corporate IT for years, but how do their latest releases stack up? We examine the user response. Communications minister Ed Vaizey talks about broadband and 4G policy. And we ask if Nationwide's £1bn IT plan can increase competition in banking. Read the issue now.  (EZINE) READ ABSTRACT |

How to choose a Certificate Authority by VeriSign EMEA January 12, 2012 - (Free Research) This white paper looks at the role of Certificate Authorities (CAs) in web security, including what measures a CA can take to promote trust in its certificates and the criteria to consider when choosing the best CA for the job.  (WHITE PAPER) READ ABSTRACT |

Ocean County Utilities Authority Gains Efficiencies in AP by Perceptive Software October 18, 2010 - (Free Research) Join Ocean County Utilities Authority (OCUA) for an inside look at how the organization has taken document imaging to a new level in accounts payable - turning early success into a complete enterprise content management (ECM) strategy. View this webcast to learn more.  (WEBCAST) READ ABSTRACT |

Johns Hopkins Bloomberg School of Public Health: Leading Public Health Authority Adopts Security Enhancing Remote Access Solution by Citrix Online - GotoMyPC January 2004 - (Free Research) Johns Hopkins Bloomberg School of Public Health is an international authority on public health and GoToMyPC Corporate provides the school with secure, easy-to-use remote access to the desktop for faculty and staff members working remotely.  (CASE STUDY) READ ABSTRACT |

Guide: Desktop Authority by ScriptLogic Corporation August 2009 - (Free Research) Desktop Authority comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership.  (WHITE PAPER) READ ABSTRACT |

Case Study: Ocean County Utilities Authority by Perceptive Software August 2010 - (Free Research) Read this case study of a New Jersey utility company to learn how replacing their former document imaging system with the ImageNow enterprise content management allowed them to save time, accelerate AP approval processes, streamline cumbersome processes and curb frustration for employees.  (CASE STUDY) READ ABSTRACT |

Irish Dairy Board Cuts Admin Costs and Optimizes Order-to-Cash Processes with IBM Sterling e-Invoicing Solution by IBM November 2011 - (Free Research) Read this report and discover how the Irish Dairy Board achieved user productivity increase, cost reduction, significant improvements in order to cash and more.  (WHITE PAPER) READ ABSTRACT |

Guide: Desktop Authority Image Center by ScriptLogic Corporation December 2008 - (Free Research) How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.  (WHITE PAPER) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.  (WHITE PAPER) READ ABSTRACT |

Journal of Management Excellence: Organizing for Management Excellence by Oracle Corporation September 2008 - (Free Research) Many organizations have achieved dramatic performance improvements by sustaining a focus on strategy implementation. We have captured and codified a body of knowledge from these successful organizations that provides the foundation for an emerging professional function focused on the management of strategy.  (JOURNAL ARTICLE) READ ABSTRACT |

Strategic insights for your social CRM strategy by Infor May 2013 - (Free Research) This expert e-guide provides a comprehensive look at the challenges of defining a social media strategy for CRM, offers advice on choosing the right tools, and highlights how to train employees on new social media technologies.  (EGUIDE) READ ABSTRACT |

Entrust Entelligence™ Messaging Server by Entrust, Inc. January 2007 - (Free Research) The Entrust Entelligence Messaging Server is an appliance-based gateway that delivers standards-based e-mail encryption capabilities.  (WHITE PAPER) READ ABSTRACT |

SAP Customer Relationship Management (SAP CRM) Multimedia Presentations by SAP America, Inc. October 2010 - (Free Research) These multimedia presentations will explain the features and benefits of SAP Customer Relationship Management (SAP CRM). Watch the presentations to discover how SAP CRM can enable you to become a customer-centric enterprise and to differentiate you company for competitive advantage.  (RESOURCE CENTER) READ ABSTRACT |

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework.  (IT BRIEFING) READ ABSTRACT |

Getting Started with Microsoft Dynamics CRM Online by Microsoft December 2009 - (Free Research) In this short video, we will show you some useful getting started tips to gain the most value out of your Microsoft Dynamics CRM Online evaluation.  (VIDEO) READ ABSTRACT |

The State of Customer Data Integration 2012: The What, Why & How of CRM Integration by Scribe Software Corporation August 2012 - (Free Research) Customer data integration helps companies grow and thrive, but businesses still have a long way to go to implement customer relationship management (CRM) in a meaningful way. Check out what over 300 companies said about cloud, their CRM platforms, and customer data integration in this survey.  (WHITE PAPER) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc. June 2008 - (Free Research) This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.  (PODCAST) READ ABSTRACT |

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