WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

How Organizations Make Better Decisions by SAS Institute Inc. April 13, 2010 - (Free Research) This report describes how organizations are attempting to improve specific decisions. Most analyses of decision-making address single capabilities, such as technology, leadership, or group process. In this research, the topics addressed were more comprehensive - the idea being to understand which improvements were used most frequently.  (ANALYST REPORT) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc. October 21, 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage.  (WHITE PAPER)

Improve Organizational Communications by Cisco Systems, Inc. October 28, 2011 - (Free Research) As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity.  (WHITE PAPER)

IBM GBS BAO Thought Leadership: Breaking away with Business Analytics & Optimization Research Report by IBM November 15, 2010 - (Free Research) In top - performing organizations, analytics has replaced intuition in predicting and acting upon real-time information. Read this white paper and see how an effective business analytics strategy can help organizations optimize performance, operationalize decisions and solve mission problems.  (WHITE PAPER) READ ABSTRACT |

The Intelligent Enterprise: Creating a culture of speedy and efficient decision-making by Oracle Corporation UK Ltd November 15, 2011 - (Free Research) How does your company compare to others when it comes to making smart business decisions? Read this paper on the survey of about 200 senior executives and CIOs from across industries to learn where you are ahead or behind your competitors in data-driven decision-making.  (WHITE PAPER)

Why Companies Fail: And the Information Imperatives to Help Ensure Survivability by Kalido June 2008 - (Free Research) Companies are failing at an unprecedented rate. Read this paper to learn how Kalido's Active Information Management software can help companies accommodate the kinds of information required to stave off failure.  (WHITE PAPER) READ ABSTRACT |

Let Innovation, Not Technology, Drive Your Product Business by SAP America, Inc. July 1967 - (Free Research) SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper.  (WHITE PAPER) READ ABSTRACT |

Taking Control with Marketing Optimization by WebTrends (E-mail this company) April 2013 - (Free Research) Customers today are asking for an engaging, personalized web experience that pulls them in, and your business needs to deliver. Access this white paper to discover the business case for creating personalized web experiences, and discover how marketers are listening to consumers in order to optimize digital marketing strategies.  (WHITE PAPER) READ ABSTRACT |

Case Study-VMware Consona Knowledge Management by Consona Corporation June 2010 - (Free Research) Changing corporate culture to focus on customer service and support is practically a routine activity in large service-oriented organizations these days.This case study covers what VMware is doing to provide outstanding support for their customers.  (CASE STUDY) READ ABSTRACT |

FCR Done Right! by Enkata Technologies April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: The Buy Versus Build Dilemma by Tableau Software June 2010 - (Free Research) This transcript explores two options for integrating analytic and Business Intelligence (BI) features into existing applications.  Discover the benefits and drawbacks of each approach, and learn why your organizational culture should factor into your software decision.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

More Than a Vision: SAP's Perfect Plant in the Chemical Industry by SAP America, Inc. August 2009 - (Free Research) Find out what ARC has to say about SAP's progress towards turning the "perfect plant vision" into reality by leveraging the chemical industry value network. SAP is also well-aligned with ARC's thought leadership models related to collaborative manufacturing Management.  (WHITE PAPER) READ ABSTRACT |

Customer-Centered Innovation: Driving Operational Excellence from the Outside-In by OpenText April 2013 - (Free Research) Watch this webinar today to discover how Europ Assistance Group was able to further improve their customer-oriented culture. Find out how they improved customer service levels and operational efficiency while also delivering new business innovations that could fuel growth and higher profitability.  (WEBCAST) READ ABSTRACT |

Operational Excellence: Enabling Sustained Growth : Spotlight on the Americas by SAP America, Inc. January 2009 - (Free Research) Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy.  (WHITE PAPER) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS Institute Inc. May 2010 - (Free Research) Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals.  (ANALYST REPORT) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America, Inc. January 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation.  (WHITE PAPER) READ ABSTRACT |

NIBCO, INC: Integrating Inbound Sales Order Automation by Esker Inc. July 2009 - (Free Research) In this case study NIBCO, INC. implemented an SAP solution for comprehensive customer relationship management (CRM). Read this case study to learn how NIBCO, INC chose and implemented Esker DeliveryWare as their SAP Solution and the benefits they reaped from Esker DeliveryWare.  (CASE STUDY) READ ABSTRACT |

Multi-channel Retailing: The Route to Customer Focus - Putting the Customer First by Moving from Multiple Channels to Multi-channel Retailing by IBM May 2008 - (Free Research) This document elaborates on how successful retailers are using multichannel retailing to make operating model change to put the customer at the heart of their organisations.  (WHITE PAPER)

Increased Effectiveness through Intentionally Designed Culture by Ivar Jacobson Consulting June 2008 - (Free Research) Intentionally Designed Culture (IDC) is the systematic approach to identifying, effecting, and tracking the necessary behavioral changes in an organization.  (WHITE PAPER) READ ABSTRACT |

Take a Holistic Approach to Business Driven Security by IBM December 2008 - (Free Research) Read this white paper to learn about actions that organizations can take to drive security efforts from a business-driven perspective, and how leadership from IBM can help enable success.  (WHITE PAPER)

The new CIO: insights from the Center for CIO Leadership: An interview with Harvey Koeppel, Executive Director, Center for CIO Leadership by IBM February 2009 - (Free Research) Harvey Koeppel, executive director of the Center for CIO Leadership, talks about the challenges facing CIOs today and the emerging role of the CIO as a business leader helping to drive change and innovation.  (WHITE PAPER) READ ABSTRACT |

Breaking Down the Barriers to Business by Sage (UK) Limited March 2010 - (Free Research) Organizations that seek the elusive goal of a single view of the customer need first to instill an information-sharing culture throughout the company, not simply attempt to apply a quick technology fix. Read this white paper to learn more about how to creat a knowledge-sharing culture in your business.  (WHITE PAPER) READ ABSTRACT |

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency by CA Technologies. June 2011 - (Free Research) It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.  (WHITE PAPER) READ ABSTRACT |

Creating a Compliance Culture: Best Practices by IBM November 2011 - (Free Research) Check out this E-Guide and learn key tips on how to make sure your compliance culture is operating efficiently.  (EGUIDE) READ ABSTRACT |

Establishing a Culture of Measurement - A Practical Guide to Business Intelligence by Information Builders Inc. (E-mail this company) March 2006 - (Free Research) BI empowers companies with the ability to offer products and services at the lowest cost and with the greatest amount of efficiency and productivity possible- while returning the highest revenues and profits. Learn how BI can help you to establish a culture of measurement and begin a powerful cycle of continued improvement within your organization.  (WHITE PAPER) READ ABSTRACT |

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