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1 - 25 of 459 | Next Page

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research)
The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 
(EBOOK) READ ABSTRACT |

Planning Media Resources for Your VoIP Environment by Global Knowledge
January 25, 2010 - (Free Research)
Media resources are software- or hardware-based components that perform processing on two or more connected media streams. Media Resource design is an important component of overall IP Telephony implementations and care must be taken to ensure that resources are available at the right locations for maximum link efficiency. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
(WHITE PAPER) READ ABSTRACT |

Achieve Reliable, High-Quality IP Videoconferencing Services by Cisco Systems, Inc.
December 2011 - (Free Research)
Access this resource to learn about a new management product that can help you ensure the capabilities of IP videoconferencing services. 
(WHITE PAPER) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight
April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

A Business Guide to MPLS IP VPN Migration: Five Critical Factors by XO Communications
April 2012 - (Free Research)
<p>Uncover five critical factors for a successful migration to an MPLS IP VPN service in this whitepaper. Learn the evolving needs of today’s enterprise networks and uncover how an MPLS-based IP VPN can help you fulfill these wants and needs.</p> 
(WHITE PAPER) READ ABSTRACT |

Key Considerations for MPLS IP-VPN Success by XO Communications
April 2012 - (Free Research)
<p>Uncover the benefits of an MPLS-based private IP network and learn how it can not only help you simplify network management and reduce costs, but also prioritize application, create and improve disaster recovery, and much more!</p> 
(WHITE PAPER) READ ABSTRACT |

The Tipping Point: Top Unified Communications Issues for 2012 by Sprint
May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com discusses the top five unified communications issues for 2012 and how these will affect the transformation and evolution of UC for the better. 
(EGUIDE) READ ABSTRACT |

Communication and collaboration in 2020: Inside UC’s faster future by Sprint
May 2012 - (Free Research)
Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities. 
(EGUIDE) READ ABSTRACT |

UC Collaboration Tools: Greater simplicity needed for IT, end users by Sprint
May 2012 - (Free Research)
Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! 
(EGUIDE) READ ABSTRACT |

Sprint Complete Collaboration: Hosted, Fully Managed UC Solution by Sprint
May 2012 - (Free Research)
This video describes how to deliver unified communications (UC) quickly, easily, and to virtually any users in any location with a comprehensive, hosted, fully managed UC solution. 
(VIDEOCAST) READ ABSTRACT |

Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint
May 2012 - (Free Research)
Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more. 
(WHITE PAPER) READ ABSTRACT |

IT Decision Center on Business Collaboration Solutions - Q4: Support by SearchUnifiedCommunications.com
May 2012 - (Free Research)
Question four featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How do you support external collaboration? Find out what this vendor has to say by accessing their answer to this question now. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

IT Decision Center on Business Collaboration Solutions - Q2: App Integration by SearchUnifiedCommunications.com
May 2012 - (Free Research)
Question two featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  How does your solution integrate into my organization’s existing applications? Find out what this vendor has to say by accessing their answer to this question now. 
(VIRTUAL TRADE SHOW) READ ABSTRACT |

IT Decision Center on Business Collaboration Solutions - Q1: Capabilities by SearchUnifiedCommunications.com
May 2012 - (Free Research)
Question one featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space:  What capabilities do you offer in your solution? Find out what this vendor has to say by accessing their answer to this question now. 
(VIRTUAL SEMINAR) READ ABSTRACT |

IT Decision Center on Business Collaboration Solutions by SearchUnifiedCommunications.com
May 2012 - (Free Research)
Visit SearchUnifiedCommunications.com’s IT Decision Center that focuses on Business Collaboration technology in the marketplace today. Hear from the experts and get their advice on collaboration tools and management for businesses deciding on new solutions that can address everything from productivity, innovation, efficiency and cost-cutting. 
(VIRTUAL SEMINAR) READ ABSTRACT |

Top 5 Ways to Make IVR Work For You and Your Customers by inContact
January 2012 - (Free Research)
This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems. 
(WHITE PAPER) READ ABSTRACT |

Unify Voice, Video, Data, and Mobile Applications on Fixed and Mobile Networks by Cisco Systems, Inc.
March 2012 - (Free Research)
Implementing the right management solution for your Unified Communications strategy is imperative to reaping all the benefits UC has to offer, as well as simplifying your UC environment, reducing TCO, and increasing user satisfaction. 
(DATA SHEET) READ ABSTRACT |

Grow Your Business with Unified Communications and Telepresence by Polycom, Inc.
December 2011 - (Free Research)
<p>This report examines the business benefits Unified Communications (UC) can bring to your business and how your extended internal stakeholders – and your budget – can benefit from a broader UC strategy.</p> 
(WHITE PAPER) READ ABSTRACT |

The Benefits of Migrating to MPLS by XO Communications
December 2011 - (Free Research)
Learn more about MPLS-based private/IP networks and how they are becoming mainstream in today’s organizations. Discover the challenges inherent to migration and learn what you must be able to monitor and manage when adopting this type of network. 
(WHITE PAPER) READ ABSTRACT |

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc.
August 2010 - (Free Research)
This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. 
(WHITE PAPER) READ ABSTRACT |

Advocacy Group for the Deaf and Hard of Hearing Gives High Marks to BlackBerry Accessibility Features by BlackBerry
April 2012 - (Free Research)
<p>This case study explores how Blackberry smartphones have increased the communications options for the deaf and hard of hearing community.</p> 
(CASE STUDY) READ ABSTRACT |

A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.
March 2012 - (Free Research)
Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 459 | Next Page

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