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Featured Sponsors
Making the most of customer data: CRM analytics by SearchCRM
April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now.
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Predictive Analytics for Sales and Marketing by Information Builders
September 21, 2012 - (Free Research)
Today's businesses rely on their sales and marketing (S&M) departments to drive business growth through effective customer relationship management (CRM) strategies – but most S&M pros lack the insights needed to optimize their strategies. Read on to find out how predictive analytics can improve your CRM strategies.
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Eliminate Information Silos and Drive Customer Spend by Infor
November 2012 - (Free Research)
The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward.
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Six Ways to Rev Up Your Revenues, Using VoIP by Cisco Systems, Inc.
January 2011 - (Free Research)
How can you raise revenues without raising prices? You can gain new customers. Or you can make new sales from your existing customers. There’s a network technology that helps you do both: voice over Internet Protocol (VoIP). Read this paper to learn six ways to raise revenues with voice over Internet Protocol (VoIP).
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IBM InfoSphere MDM Solutions for Telecommunications by IBM
November 2011 - (Free Research)
This video depicts vital capabilities that master data management (MDM) can enable, enhance or simplify, such as: Improving up-sell and cross-sell opportunities including targeted bundles, compiling past product histories, generating household views and assessing lifetime customer value.
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HP AppSystems for SAP HANA - Banking: Payment Item Analysis by Hewlett-Packard Limited
June 2012 - (Free Research)
What could your business do with the power to view analysis of over a million rows of transactional banking data in just one second at its disposal? View this brief demo to learn how flexible, real-time reporting and detailed analytics can be leveraged to increase customer retention and create up- and cross-sell opportunities.
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CRM Buyer’s Guide – 2011 Edition by SearchCRM
June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.
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Sell. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research)
Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more.
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E-Guide: Lands' End's CIO Shares Soft-Sell Strategies for the Cloud by Dell, Inc. and Intel®
March 2012 - (Free Research)
This brief expert e-guide from SearchCIO.com explains how CIO Steve Cretney successfully pitched his case for a new cloud computing model at Lands' End. Read this now and also gain leadership intuition to help you sharpen your soft skills and convince your business' leaders to share your vision, too.
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15 Minute Guide to New Account Opening by EMC Corporation
May 2008 - (Free Research)
This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer.
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Get Certified - Avaya Communication Manager by Global Knowledge
May 2013 - (Free Research)
The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products.
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20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company
March 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order.
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Best Practices for Optimizing SharePoint Storage Management Strategies by AvePoint, Inc.
February 2011 - (Free Research)
This paper examines how organizations can properly manage each type of SharePoint data withAvePoint’s DocAve Storage Optimization Suite in order to unleash SharePoint’s full potential and unlockthe key to quick cost savings for existing storage investments.
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Case Study: Mitsubishi Electric Extends the Power of Mobility—And Reaps the Rewards. by Good Technology
May 2013 - (Free Research)
As a major supplier of heating, ventilation and air conditioning (HVAC) systems, Mitsubishi Electric relies on its ability to communicate quickly and effectively. Read this case study to find out how they were able to not only successfully distribute sales materials on mobile devices, but even create an additional $30 million in annual revenue.
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E-Guide: Software-defined networking could make Network-as-a-Service a reality by Dell, Inc. and Intel®
July 2012 - (Free Research)
Read this e-guide to find out the role of OpenFlow as a software-defined networking architecture, its benefits, limitations and how it can make Network-as-a-Service (NaaS) a reality. Discover why OpenFlow NaaS would offer enterprises more control over data center and inter-data center cloud traffic than is available today with Ethernet or IP.
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Minimizing Windows 7 “Interface Shock” by Global Knowledge
March 2011 - (Free Research)
This paper examines that many organizations want to take advantage of the speed, security, reliability, and flexibility of Windows 7, and how it is possible to minimize interface shock for users by leveraging Group Policy to make Windows 7 look more like Windows XP.
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Deliver a Superior Cross-Channel Commerce Experience by Oracle Corporation
March 2012 - (Free Research)
With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors.
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Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation
July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.
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