When Bill Green spelled out his vision for Accenture in a rare interview shortly after taking over as chief executive six years ago, he said the company would “dream up and build services so powerful and so exceptional that they will be required to compete in any industry, from financial services to manufacturing”. 

Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships. 

The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG. 

Cloud computing promises large gains in efficiency and flexibility at a time when demands on data centers are growing exponentially. Intel’s vision for the future of this technology focuses on key principles to make the vision a reality. View this resource to learn more. 

The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 

This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing for senior IT professionals on the opportunities for NFC mobile payment technology, markets and trends. 

Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”. 

Jericho Forum aims to develop and influence information and communications technology(ICT) security standards.  These will facilitate the secure interoperation of ICT to support collaboration and commerce over open networks, within and between organisations, based on a security architecture and design approach entitled de-perimeterisation. 

This  guide from the Open Group, offers advice on assessing how cloud fits into your IT organisation 

This document presents a reference architecture and additional controls needed to address the three cloud challenges to achieve PCI compliance. 

<p>It is becoming increasingly difficult for IT professionals to manage the substantial amount of information their enterprises are generating today. This white paper discusses how to combat this challenge with a converged infrastructure. Discover a system that can help you leverage this strategy and review the benefits it offers.</p> 

This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital? 

Whether you are trying to reduce costs, manage risks, decrease capital expenditures, or expand your business, you must make sure to select the right service that offers the experience and expertise to help you achieve your goals. Access this resource to learn how to leverage your vital strategic resources while transforming your credit services.