This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 

As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. 

According to Enterprise Integration Patterns author Gregor Hohpe, a new set of architectural techniques could help designers to better understand the elaborate conversation, workflow and event patterns that are seen more often these days. Read this e-guide to discover software that visually connects components in Apache Camel-based integrations. 

In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer. 

Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. 

Hot spots can seriously reduce the efficiency of an organization's computer equipment. Watch this webcast for expert tips on remediating your data center's hot spots and discover the costs associated with the task. 

Leading companies are adopting service-oriented architecture (SOA) as a means of dealing with changing markets, competitive pressures, and evolving customer needs. This data sheet provides a brief overview of the Oracle SOA Suite and highlights key benefits. 

Test, assess and report on Windows® 7 operating system compatibility with your application portfolio to help reduce project risk and shorten remediation and packaging timelines. Read this data sheet to learn about Dell Application Compatibility Factory (ACF-POC), which helps determine your organization's application compatibility with Windows 7. 

HP Fortify on Demand is a SaaS testing solution that enables organisations to test the security of software quickly, accurately, affordably and without any software to install or manage. View this paper to get a look into how this automated on-demand service works, explore use cases, and determine if this approach is right for you. 

Visibility into your network and applications is vital to ensure a consistent and cost-effective delivery of services to your end-users. Access this whitepaper to learn about software that can help you gain this vital visibility and make your network more efficient. 

This book serves as an exhaustive guide to the SOA implementation journey, providing answers to 100 questions on topics ranging from the basics to highly specific areas like governance and information management. 

While desktop virtualization and VDI are certainly becoming trendy, the reality today is that properly designing a system is still complex and a source of worry and confusion for many architects. 

This brief paper details the challenges of traditional file sharing systems and highlights an enterprise collaboration tool that can better meet content management challenges.