This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 

Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions. 

When it was determined the IT infrastructure on Carnival ships was consuming too much power and occupying too large a footprint, Carnival Cruise Lines engaged Dell Consulting Services to evaluate its options. Read this case study to learn more about Dell's robust solution. 

Learn about the importance of having a data quality strategy and setting the overall goals. The six factors of data are also explained in detail and how to tie it together for implementation. 

Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge. 

The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 

This brief paper outlines a social business cloud solution that provides integrated e-mail, social business capabilities and third-party applications, all delivered through cloud computing. Learn how it offers a security-rich environment that will allow your business to become a social butterfly in addition to reducing costs and complexity. 

Access this brief resource for an informative overview of the HP's Business Data Warehouse Appliance. 

Read this paper featuring Forrester research now and learn about the total economic impact and potential ROI that enterprises are realizing by deploying IBM Netezza DW appliance with data analytics. By taking some time to digest this resource, you will know whether a similar installation within your company will have a similar financial effect. 

This paper will help you identify and examine the vital points to consider as you seek the best warehouse management system (WMS) solution to accomplish your goals and move your company into a more competitive position.