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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco ASA 5500 Series by Cisco Systems, Inc..
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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Top 5 Ways to Make IVR Work for You and Your Customers by inContact

September 22, 2010 - (Free Research)
This paper will help you find this crucial balance between financial efficiency and customer experience with 5 IVR best practices to help you ensure satisfaction all around. These methods have been developed by call center experts with years of experience in the call center space. Read on to learn about the top 5 ways to make IVR work for you. 
(WHITE PAPER) READ ABSTRACT |

CW Special Report on TCS by ComputerWeekly.com

November 23, 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on TCS, its strategy, products and services and financial performance. 
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Analyst's take: Nucleus Research's top 10 IT predictions for 2010 by ComputerWeekly.com

January 26, 2011 - (Free Research)
The cloud continues to drive both rapid ROI and new ISV business models.  Beyond the cloud, expect 2010 to bring greater use of analytics, automation, and CRM, and a permanent shift in structural unemployment.  Bid auf Wiedersehen to the vendors who still haven’t gotten it. 
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New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
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Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance by Xenos Group Inc.

February 2009 - (Free Research)
This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified... 
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How Successful Manufacturing ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS

December 2008 - (Free Research)
This paper examines the major considerations manufacturers looking to add, upgrade of replace Enterprise Resource Planning (ERP) software should be aware of. By being cognizant of these aspects you'll ensure that you'll be able to select a solution that best fits your needs, both now and in the future. 
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Top 5 Tips on Achieving Affordable Web Performance and Scalability by Limelight Networks, Inc.

January 2014 - (Free Research)
The challenge of achieving affordable web performance and scalability is a top priority for many businesses. This guide explores 5 tips for attaining top, affordable web performance for your system. 
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Presentation Transcript: Eliminate Information Silos and Drive Customer Spend by Infor

November 2012 - (Free Research)
The need for top-notch CRM tools that enhance sales strategies has never been more vital. Leveraging traditional technologies can offer impressive benefits, but savvy businesses are taking it one step further. In this transcript, learn about a technology that integrates CRM with ERP to empower sales and drive your business forward. 
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Hosted CRM Buyer's Guide by Inside CRM

December 2007 - (Free Research)
In the market for a CRM? This white paper outlines the general benefits and drawbacks of hosted vs. on-premise CRMs and lists the basic features to look for in your hosted solution. With an up-to-date overview of the CRM market... 
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Agile, Secure, Reliable: World Class Customer Service in the Cloud by Oracle Corporation UK Ltd

April 2013 - (Free Research)
Delivering top-notch service on a budget and tight deadlines is a challenge for even the most successful organizations, so many companies are moving to the cloud for CRM initiatives. Check out this informative e-book from Oracle to discover the business benefits and IT advantages of CRM in the cloud, a platform for implementation, and more. 
(EBOOK) READ ABSTRACT |

Database Worst Practices: The Top 5 Mistakes Developers Make by EnterpriseDB Corporation

August 2009 - (Free Research)
Download this webcast and learn how applications today are growing more and more complex with an increased risk of error and what you can do to prevent this. 
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IP Telephony for Mid-Sized Companies : Current trends and what’s in store for the future by Cisco Systems, Inc.

November 2011 - (Free Research)
This e-guide highlights the top 5 trends in enterprise IP telephony and how you can improve collaboration and reduce costs. Uncover what you can expect for the future of IP telephony, what SIP trunking really means and how to take full advantage of its benefits 
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IP Telephony for Mid-Sized Companies : Current trends and what’s in store for the future by Cisco Systems, Inc.

June 2011 - (Free Research)
This e-guide highlights the top 5 trends in enterprise IP telephony and how you can improve collaboration and reduce costs. Uncover what you can expect for the future of IP telephony, what SIP trunking really means and how to take full advantage of its benefits 
(EGUIDE) READ ABSTRACT |

Banking: Differentiate Through Service Excellence with SAP CRM – Optimizing Customer Satisfaction, Efficiency, and Profit by SAP America, Inc.

September 2010 - (Free Research)
Read this paper to learn how SAP for Banking solutions, which encompass the SAP® CRM application, encourage agility and customer centricity in today’s demanding market. By seamlessly connecting front- and back-office tasks, they can provide a superior customer experience and stronger top-line growth. 
(WHITE PAPER) READ ABSTRACT |

Rethinking Omni-Channel Merchandise Optimization in the Connected-Customer Era by IBM

April 2014 - (Free Research)
In this informative e-book, 5 key steps are highlighted to address merchandise optimization in the connected-customer era. Read on to discover how these steps will connect and optimize your merchandising and marketing activities to secure customer loyalty and future repeat sales. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Conquering Your Top 5 Virtualization Management Headaches by Zenoss, Inc.

March 2010 - (Free Research)
In this presentation transcript, learn how to handle the management challenges that come with a virtualized environment. Find out how to address your top five virtualization issues, including effectively monitoring resource performance and availability. Discover ways to minimize data center disruptions for optimal performance. 
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Fact or Fiction: Debunking the Top 5 Misconceptions about Endpoint Security by Lumension

May 2008 - (Free Research)
Check out this white paper and learn about the top 5 misconceptions about endpoint security and how your company can mitigate the risks of the eroding network perimeter. 
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Unified Performance Management: The Key to Successful Performance Management by IBM

April 2009 - (Free Research)
Using common performance management tools and systems efficiently is just as critical to the success of the business as using a common set of applications for accounting and human resources (ERP) and marketing and sales (CRM). Read this paper to learn more. 
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Top 4 marketing skills for optimum success by IBM

April 2014 - (Free Research)
The right people, strategy, and processes are critical for a top-notch customer-driven marketing strategy -- but so is the right technology. If you're considering new tools to increase your marketing prowess, turn to this guide to implementing technology that will help improve your marketing outcomes. 
(WHITE PAPER) READ ABSTRACT |

Xangati for ESX (ESX/ESXi 3.5, 4.x): Performance Management for VMware by Xangati

December 2010 - (Free Research)
Xangati accelerates a virtualization admins troubleshooting of performance issues.  In contrast to report-centric tools which hamper their ability to see issues in real-time and which fail to explain why a specific VM or application is running “slow.” 
(TRIAL SOFTWARE) READ ABSTRACT |

Postgres Plus 8.4 vs. MySQL 5.5: Feature Comparison and Commentary by EnterpriseDB Corporation

September 2010 - (Free Research)
This paper compares Postgres Plus Standard Server and Postgres Plus Advanced Server 8.4 against MySQL 5.5. The comparison is broken down into a number of sections with a short commentary following each section. Read on to learn how the Postgres Plus 8.4 stacks up against MySQL 5.5 on all the above topics and learn which one comes out on top. 
(WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM

April 2012 - (Free Research)
This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 
(WHITE PAPER) READ ABSTRACT |

Top 5 Reasons to Virtualize Exchange by Veeam Software

January 2014 - (Free Research)
This whitepaper identifies the top 5 reasons to consider virtualizing Microsoft Exchange Server 2010 and 2013 and explains the issues you should consider when deciding whether to run Exchange on physical servers or virtual machines. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Top 5 Communications Company Evaluates Leading eDiscovery Solutions by AccessData Group

April 2011 - (Free Research)
The following case study examines the decision made by a Top 5 Communications Company to implement AccessData (AD)eDiscovery. The company found AccessData Group's product to be the solution that best addressed their internal requirements. The following reviews the findings and the benefits received as a result of implementing AccessData technology. 
(WHITE PAPER) READ ABSTRACT |

Top 5 IT Benefits of the Next-Generation Workplace by Aruba Networks

December 2013 - (Free Research)
In the technology industry it has become increasingly important to stay on top of the latest trends and technological advances. This brief guide outlines 5 IT benefits of creating the next-generation workplace. 
(WHITE PAPER) READ ABSTRACT |

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