Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

UK IT priorities 2012 by ComputerWeekly.com August 24, 2012 - (Free Research) This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies.  (IT BRIEFING) READ ABSTRACT |

Keeping Up with the Unified Wired and Wireless Trend by Aerohive Networks April 15, 2013 - (Free Research) This E-Guide from SearchNetworking.com explores a new set of switches and updated management platform that aim to help you keep up with the trend of unifying your wired and wireless networks.  (EGUIDE) READ ABSTRACT |

Open Fabric Edge - The Best Attributes of the Data Center, Now Delivered to the Edge by Extreme Networks (E-mail this company) April 30, 2013 - (Free Research) Can your network accommodate the new requirements demanded on it? Explore how Ethernet switching can provide the flexibility, scalability, and resiliency you need to embrace the trends and technologies that will give your business a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact October 11, 2010 - (Free Research) This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.  (CASE STUDY) READ ABSTRACT |

Implementing a 10Gb Network Using a Virtual Distributed Switch (Presentation Transcript) by VMware and Intel April 08, 2013 - (Free Research) This presentation transcript provides insight into implementing a 10Gb network using a virtual distributed switch.  (WHITE PAPER) READ ABSTRACT |

Building a Highly-Available Enterprise Network with Juniper Networks EX Series Ethernet Switches by Juniper Networks, Inc. February 17, 2009 - (Free Research) With the introduction of its EX Series Ethernet Switches, Juniper Networks is advancing the economics of networking, enabling customers to build the high-performance, highly available communication infrastructure they need for non-stop operations, while at the same time lowering capital and operational expenses. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Building a Highly-Available Enterprise Network with Juniper Networks EX Series Ethernet Switches by Juniper Networks, Inc. November 22, 2010 - (Free Research) Globalization and network convergence are driving the need for non-stop operations. Juniper Networks EX Series Ethernet Switches are designed for 99.999% uptime.  (WHITE PAPER)

Case Study: School District Switches to Trend Micro™ Enterprise Security-- Camden County Schools Virtualize Gateway Security, Increase Spam and Spyware Protection by Trend Micro, Inc. August 27, 2010 - (Free Research) Read this case study to learn Camden County Schools provide students with information technology that increases learning and achievement while simultaneously driving administrative efficiencies and effectiveness.    (WHITE PAPER) READ ABSTRACT |

E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM December 01, 2010 - (Free Research) In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less.  (EBOOK) READ ABSTRACT |

Scribe - Equinox Fitness Case Study by Scribe Software Corporation March 12, 2008 - (Free Research) Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them.  (CASE STUDY) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution November 23, 2010 - (Free Research) Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.  (EBOOK) READ ABSTRACT |

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence - Addressing network traffic trends with new opportunities for business communications by MegaPath Inc. May 20, 2011 - (Free Research) This paper discusses the origins and future of Multi Protocol Label Switching (MPLS) technology, highlighting how new applications are demonstrating the potential of these networks and uncovering advantages you can expect to see.  (WHITE PAPER) READ ABSTRACT |

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence - Addressing network traffic trends with new opportunities for business communications by MegaPath Inc. May 20, 2011 - (Free Research) This paper discusses the origins and future of Multi Protocol Label Switching (MPLS) technology, highlighting how new applications are demonstrating the potential of these networks and uncovering advantages you can expect to see.  (WHITE PAPER) READ ABSTRACT |

Next Steps Toward 10 Gigabit Ethernet Top-of-Rack Networking by Juniper Networks, Inc. April 17, 2013 - (Free Research) In this resource, uncover how 10 Gigabit Ethernet (10GbE) top-of-rack switching can eliminate the challenges of legacy data center networks while providing the foundation for future growth.  (WHITE PAPER) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM July 01, 2012 - (Free Research) This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.  (WHITE PAPER) READ ABSTRACT |

Next Steps Toward 10 Gigabit Ethernet Top-of-Rack Networking by Juniper Networks, Inc. March 11, 2013 - (Free Research) In this resource, uncover how 10 Gigabit Ethernet (10GbE) top-of-rack switching can eliminate the challenges of legacy data center networks while providing the foundation for future growth.  (WHITE PAPER) READ ABSTRACT |

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.  (WHITE PAPER) READ ABSTRACT |

Eclipse Aviation: Jet Maker Uses Enhanced SAP® Software Usability to Support Sales Team by SAP America, Inc. September 2010 - (Free Research) After switching to SAP CRM, the sales team members now benefit from the integration of sales-related activities in both their Microsoft Outlook in-boxes and Web browsers. Continue reading to learn all of the benefits that not only the sales team experienced from switching to SAP® software but also how the marketing team has benefitted as well.  (CASE STUDY) READ ABSTRACT |

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence by MegaPath Inc. March 2010 - (Free Research) Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper.  (WHITE PAPER) READ ABSTRACT |

OpSource Improves Global Business Management and Streamlines Revenue Recognition with Intacct by Intacct Corporation March 2010 - (Free Research) As OpSource grew as a company, they found many inefficiencies and challenges in their financial management system. Read on to learn how OpSource overcame these challenges by switching to Intacct for a new SaaS financial management system.  (CASE STUDY) READ ABSTRACT |

BLS Telecom Improves Customer Support Management with Sugar Professional by SugarCRM Inc. November 2010 - (Free Research) This case study discusses how in order to fight delayed resolutions of customer support issues, inefficient workflow management and decentralized data, BLS Telecom switched to Sugar Professional. Continue reading to learn how, with Sugar Professional, BLS telecom improved customer support management.  (CASE STUDY) READ ABSTRACT |

Configuring Systems for High Bandwidth I/O by Sun Microsystems, Inc. May 2009 - (Free Research) This Sun BluePrints™ article describes a recipe for configuring systems to support the very high bandwidth I/O capabilities needed by data-intensive applications.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM -- Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) This IT Briefing will address the future state and shape of CRM, the transformational trends that are impacting companies, the CRM framework for success and competitive differentiation, and SAP's holistic approach in this CRM framework.  (IT BRIEFING) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.  (WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.  (PODCAST) READ ABSTRACT |

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