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Make CRM Work the Way Salespeople Do by Oracle Corporation
October 08, 2009 - (Free Research)
This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.
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Executive Search Firm Implements New CRM System, Improves Productivity by 25 Percent by Microsoft
April 15, 2008 - (Free Research)
Devine Capital had relied on Microsoft® Office Outlook® and the Encore contact management tool to meet this need. However, the Encore interface was rigid and did not integrate effectively with Outlook. After implementing Microsoft Dynamics™ CRM 4.0, time spent on daily administrative tasks was reduced by 25 percent.
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Human Machine Interface (HMI) by AutomationDirect
C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution
February 20, 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.
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12 Tips to Assess Online Retail Readiness for the Holidays by Gomez
September 14, 2009 - (Free Research)
Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season.
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Free Tool: Real-time NetFlow Analyzer by SolarWinds, Inc.
October 20, 2009 - (Free Research)
Real-time NetFlow Analyzer displays inbound and outbound traffic separately for granular analysis that makes problem diagnosis quick and easy. Even better, you can view the historical NetFlow data broken out by application, conversation, domain, endpoint, and protocol. That way you know exactly how your bandwidth is being used and by whom.
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Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft
April 08, 2009 - (Free Research)
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve.
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IT/Business Integration – Who’s Doing it Best? by CA
December 22, 2009 - (Free Research)
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
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Creating Enduring Customer Relationships by Oracle Corporation
June 10, 2009 - (Free Research)
Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
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Managing IT in a Downturn: Beyond Cost Cutting by SAP AG
November 01, 2008 - (Free Research)
Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
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IT/Business Integration – Who’s Doing it Best? by CA
December 16, 2009 - (Free Research)
Quebec organizations, compared to others in Canada, display much higher satisfaction with their IT effectiveness. They continually place a high priority on IT process improvement and the establishment of procedures for management and oversight of IT operations.
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Management Mandate to Reduce Costs Leads to Increased Productivity by SEGUS Inc
August 20, 2009 - (Free Research)
Learn how an Alabama company seeking a replacement tool for their mainframe administration and automation discovered SEGUS’ Smart products that not only delivered better functionality with a good GUI, but would save the company $80,000 over a five year period, while also avoiding future costly upgrade fees.
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IT Savings Made Simple: Rethink Your User Desktops by Citrix
October 06, 2009 - (Free Research)
Desktop virtualization—the replacement
of physical desktops with virtualized versions hosted and delivered from the
datacenter—not only allows you to equip your users more efficiently and
cost-effectively; it enables a broad range of strategies for reducing cost,
improving service and providing more agile support to the organization.
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SPSS’ Solution for Surveys saves publisher $20,000 annually without consultants by SPSS Inc. Worldwide Headquarters
May 01, 2009 - (Free Research)
Aspen Publishers Inc. was able to complete two benchmarking surveys more efficiently and save $20,000 per year without the help of outside consultants by using SPSS for Windows, SPSS Data Entry Builder, and SPSS Data Entry Station. Read this case study and find out how they did it.
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Giving Nurses More Time to Care by LogMeIn, Inc.
September 16, 2009 - (Free Research)
The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
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eGuide: Real World Data Loss Prevention (DLP) Benefits by Sophos Inc.
December 09, 2009 - (Free Research)
In this expert E-Guide, Rich Mogull reviews data breach prevention techniques and policies to help ensure that your organization doesn't make headlines for the wrong reasons. Mogull also presents dozens of real world Data Loss Prevention (DLP) usage scenarios to display how DLP works.
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Top 5 Best Practices for Creating Effective Campaign Dashboards by Tableau Software
June 2008 - (Free Research)
We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.
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What the Future Holds for Desktop Virtualization by Pano Logic, Inc
December 2009 - (Free Research)
In this expert videocast featuring Brian Madden, an industry analyst and well-known IT blogger, learn about the future trends of virtualization for desktops. Discover technical capabilities that will be seen in 2010 and which current technologies have staying power.
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Presentation Transcript: Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division
December 2009 - (Free Research)
In this transcript of the webcast, TIBCO Spotfire's John Callan will discuss how you can perform Total Spend Analysis to help drive supplier consolidation, contract compliance and identify maverick spend in a user-friendly, visual analysis environment.
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Spend Performance Management - Maximize Savings, Reduce Supplier Risks by SAP America Inc
November 2009 - (Free Research)
The SAP BusinessObjects Spend Performance Management application provides full visibility into direct and indirect spend, and helps companies proactively identify cost savings opportunities and supply risks, reduce costs, maintain supply continuity, and increase spend under management.
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Spend Analysis: Pulling Back the Cover on Savings by SAP America Inc
October 2008 - (Free Research)
As the key findings in this report will show, developing or enhancing a spend analysis program and closing process gaps to ensure tight linkage to the sourcing process are straightforward and practical ways to attain greater savings and deliver greater value in this period of uncertainty and strict budgets.
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Enabling Total Spend Analysis in the Enterprise by TIBCO Spotfire Division
November 2009 - (Free Research)
Hear TIBCO Spotfire's John Callan discuss how you can perform total spend analysis, drive supplier consolidation, identify maverick spend in a user-friendly, visual analysis environment and address a range of KPI's.
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