TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.

On Demand CRM Goes Strategic by Oracle Corporation. August 2008 - (Free Research) Examine what is new in on-demand customer relationship management (CRM), learn the six questions every buyer should ask before making a CRM investment and gain key lessons for finding the right fit for your business. (WHITE PAPER) READ ABSTRACT |

6 Steps To ERP Implementation Success by IFS February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity. (WHITE PAPER) READ ABSTRACT |

Six Tips for Aligning Your Business with IT by Cisco Systems, Inc February 2008 - (Free Research) Companies should align their business needs with information technology (IT) such as networks, computers, software, and communications because alignment makes a business safer, more economical, and easier to keep on course. (WHITE PAPER) READ ABSTRACT |

Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing by ExpenseWatch.com. Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.  (ASP)

Apply ITIL Best Practices with Confidence Using TechExcel Service Suite for Asset Management, Service Desk and CRM by TechExcel, Inc. (E-mail this company) December 2006 - (Free Research) This complimentary webcast details the new features and benefits of TechExcel Service Suite, the newest version of our Asset Management, Service Desk and CRM solution, enabling you to meet critical ITIL initiatives. (WEBCAST) READ ABSTRACT |

Solving the Top Six Enterprise Storage Issues: Learn How to Meet the Challenges of Rapid Data Growth with Storage Virtualization by Hitachi Data Systems July 2008 - (Free Research) This paper demonstrates six specific ways storage virtualization can help solve many of the most common issues IT organizations deal with regarding cost control, management and use of existing resources. (WHITE PAPER) READ ABSTRACT |

Six Steps to the Successful Design and Implementation of a Global Namespace: Improve Storage Administration, Cut Costs, and Simplify User Access to Data by Attune Systems, Inc. April 2008 - (Free Research) This paper contains a list of the six key steps to follow when exploring and implementing a Global Namespace solution. (WHITE PAPER) READ ABSTRACT |

IT Process Automation - Improve Processes with ITIL-ITSM Six Sigma or COBIT by Opalis Software, Inc. June 2008 - (Free Research) Orchestrating the IT infrastructure to meet the needs of the business is central to delivering on the promise of IT Process Automation (ITPA). This article examines the processes that will help your organization improve your IT processes. (ARTICLE) READ ABSTRACT |

Symantec Internet Security Threat Report: Trends for July - December 07 by Symantec Corporation. June 2008 - (Free Research) This summary of the Internet Security Threat Report will alert readers to current trends and impending threats that Symantec has observed for the six - month period from July 1 to December 31st 2007. (WHITE PAPER) READ ABSTRACT |

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT)

The Essential Guide to Continuous Improvement Programs in Consumer Products Manufacturing by CDC Software - CDC Factory (E-mail this company) June 2007 - (Free Research) Today’s challenging business environment is driving more consumer products manufacturers to explore continuous improvement (CI) and operational excellence programs. This paper examines common obstacles that hamper continuous improvement programs of consumer products manufacturers along with practical advice on how to address these challenges. (WHITE PAPER) READ ABSTRACT |

Six Steps to Better ROI & Data Protection with Deduplication by Overland Storage. February 2008 - (Free Research) Data deduplication is a new technology that allows you to keep weeks or months of backup data on disk, ready to restore at a moment’s notice. This whitepaper address four important questions that will determine if deduplication is the solution for your company. (WHITE PAPER) READ ABSTRACT |

Majority of Data Centers in Production Are Not Equipped for High Density by Aperture Technologies, Inc February 2008 - (Free Research) This Aperture Research Institute™ (ARI) survey shows that data centers are aging, with over a third (38%) of responding organizations admitting that their newest data center is over four years old. (ANALYST REPORT) READ ABSTRACT |

Empowering Visibility and Agility with Metastorm ProVision® Webcast by Metastorm May 2008 - (Free Research) Metastorm ProVision® enables you to understand, realize, innovate and monitor all aspects of your business operations to continually improve performance. (WEBCAST) READ ABSTRACT |

Rules of the Road for Wireless Security: Six Ways to Protect Laptops & Data in WiFi Hotspots by Cisco Systems, Inc February 2008 - (Free Research) This white paper explains the six ways to protect your laptops and data in WiFi hotspots. (WHITE PAPER) READ ABSTRACT |

Cameleon Commerce Suite - E-commerce and Configurator Software by Access Commerce Cameleon helps manufacturing, distribution, retail and service companies optimize complex selling and ordering processes by intelligently automating key business functions: e-commerce, electronic catalog & guided selling, product information management, product configuration, pricing & promotions, quote & proposal generation, & order management.  (ASP & SOFTWARE PRODUCT)

Achieve Greater Efficiency in Asset Management by Managing All Your Asset Types on a Single Platform by IBM Software Group June 2008 - (Free Research) In this white paper learn about asset management solutions with a comprehensive view of all asset types, including production, facilities, transportation and IT. (WHITE PAPER) READ ABSTRACT |

Beyond Disaster Recovery: Becoming a Resilient Business Organization by IBM Software Group June 2008 - (Free Research) Discover how to combine several risk management strategies into a single integrated one, making your infrastructure able to respond to the threat of disaster. (WHITE PAPER) READ ABSTRACT |

Ensuring Security on i by Bsafe Information Systems August 2008 - (Free Research) This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security. (WHITE PAPER) READ ABSTRACT |

Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation by matrix 42 June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup. (CASE STUDY) READ ABSTRACT |

SOA Governance: Framework and Best Practices by Oracle Corporation. August 2008 - (Free Research) This white paper details the best practices and a six step process to achieve successful SOA governance, enabling you to deliver on your SOA strategy and business objectives. (WHITE PAPER) READ ABSTRACT |

PCI Security on i by Bsafe Information Systems August 2008 - (Free Research) Jim Mason will define the challenges of Web security, discuss System I out of the box security offerings, and discuss security control points under the layered Web model. (WEBCAST) READ ABSTRACT |

Application Perspective: Online Business Application Performance by Keynote Systems Keynote Application Perspective® is a software-as-a-service and root cause diagnostics solution for e-business applications. While tools you are using today provide a good understanding of site health and resource availability within your network, only Application Perspective delivers a complete operational picture into your end-users' experience.  (SOFTWARE PRODUCT)

Simplify your Audits: Sarbanes-Oxley Compliance for Oracle E-Business Suite (follow-up piece) by Newmerix June 2008 - (Free Research) This white paper, describes best practices for creating and managing a systematic and enforceable process for Oracle E-Business Suite Application Lifecycle Management. (WHITE PAPER) READ ABSTRACT |

Ensure Compliance with Sarbanes-Oxley Regulations for SAP by Newmerix June 2008 - (Free Research) Explore best practices for creating and managing a systematic, enforceable process for SAP application lifecycle management that meets the audit requirements of Sarbanes-Oxley. (WHITE PAPER) READ ABSTRACT |

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