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International Cruise & Excursions, Inc. by Aspect

January 2008 - (Free Research)
ICE contact center staff had been using Excel spreadsheets to schedule agents, which was an inefficient and difficult practice, Since the agents are the primary drivers of the company's sales. 
(CASE STUDY) READ ABSTRACT |

Managing Product Recalls to Reduce Risk and Minimize Cost by Sage North America

January 2009 - (Free Research)
With an integrated enterprise system like Sage ERP X3, food producers can use the same system to address industry-specific requirements and product recalls. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

SAP Workforce and Scheduling Optimization Demo by ClickSoftware

August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more 
(WEBCAST) READ ABSTRACT |

Optim Data Growth Solution for Oracle E-Business Suite by IBM

Align continuous control of your E-Business Suite data with business objectives. Optim's proven archiving capabilities enable you to set desired service levels for each category of E-Business Suite data - for example, current data, reporting data and historical data. You maintain universal access to information. 
(SOFTWARE PRODUCT)

Tips to develop the right retention schedule for your organization by SearchCIO.com

July 2013 - (Free Research)
Developing record retention schedules can help companies track legal and regulatory data, ensuring that critical information is properly maintained. 
(WHITE PAPER) READ ABSTRACT |

Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas by Help/Systems

October 2009 - (Free Research)
Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems. 
(CASE STUDY) READ ABSTRACT |

Robot/ SCHEDULE Enterprise: Brings Cross-Platform Success to Key Energy Services by Help/Systems

October 2009 - (Free Research)
Learn how Key Energy Services, Inc., the largest rig-based oil well services company in the industry, is using Robot/SCHEDULE - the automated, job scheduler and batch management software across multiple platforms. 
(CASE STUDY) READ ABSTRACT |

Best Practices for Organizational Records Management Strategy and Compliance Ready Records Retention Schedules by Iron Mountain

March 2014 - (Free Research)
The following expert e-guide, created by experts at SearchCompliance.com explores the keys to a compliance ready records retention schedule as well as records management strategy such as researching and developing your policy. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft

August 2010 - (Free Research)
Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge. 
(VIDEO) READ ABSTRACT |

A Records Retention Schedule That Leads to Information Management Bliss by Iron Mountain

March 2012 - (Free Research)
When the second largest copper producer in the United States wanted to regain control of their overwhelming amount of paper records and maintain compliance, they turned to a strategic retention schedule. This white paper reveals how they were able to proactively manage a wide variety of information for audit, litigation, and compliance readiness. 
(CASE STUDY) READ ABSTRACT |

Audit Tracking & SOX Compliance by RevSoft

September 2008 - (Free Research)
Read this whitepaper to learn how using Audit Tracking will give you greater SOX compliance. Rev Scheduler has built in audit facility and which allows for greater SOX compliance as all job definitions are audited and tracked. 
(WHITE PAPER) READ ABSTRACT |

Beyond Job Scheduling: The Road to Enterprise Process Automation by UC4 Software, Inc

October 2010 - (Free Research)
This white paper demonstrates the ever-increasing value of adding enterprise process automation software to the IT infrastructure. It traces the evolution of traditional batch scheduling, illustrates where leading edge products are today. 
(WHITE PAPER) READ ABSTRACT |

Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc.

February 2010 - (Free Research)
The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss. 
(CASE STUDY) READ ABSTRACT |

Build Your Own SAP CRM Solution — and Know Exactly How Much It Will Cost by SAP America, Inc.

July 2011 - (Free Research)
This white paper provides an overview of a rapid deployment strategy designed to take the guesswork out of implementing CRM. Inside, learn how this approach can let you pick and choose features which matter the most to your organization while avoiding playing for ones you don't to provide an accurate, upfront price. 
(WHITE PAPER) READ ABSTRACT |

Information Connect: Program Management in the Public Interest - Primavera Enterprise Project Portfolio Management Solutions by Oracle Corporation

October 2009 - (Free Research)
Oracle's Primavera enterprise project portfolio management solutions help organizations effectively and efficiently invest their funds for the good of the public. 
(WHITE PAPER) READ ABSTRACT |

Job Scheduling Evolution: Workflows, Workloads and Automation in IT by CA Technologies.

July 1967 - (Free Research)
CA provides extended capabilities for users to address integration requirements, standardization of procedures, and compliance initiative in the data center through the combination of workflow and Workload Automation. 
(WHITE PAPER) READ ABSTRACT |

The 2008 ERP in Manufacturing Benchmark Report by Infor

September 2008 - (Free Research)
This report explores feedback provided by over 1200 manufacturers, and aims to serve as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations. 
(BOOK) READ ABSTRACT |

Analyst's take: Scheduling applications cut healthcare costs by ComputerWeekly.com

March 2011 - (Free Research)
By deploying advanced scheduling tools, healthcare institutions can reduce labor costs and improve the productivity of schedulers, staffers, and caregivers. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Park Nicollet Protects Vital SharePoint Data and Meets Compliance Objectives with DocAve by AvePoint, Inc.

August 2011 - (Free Research)
This case study describes how Park Nicollet Health Services was able to leverage AvePoint's DocAve to meet crucial compliance objectives and protect vital SharePoint data. 
(CASE STUDY) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Toad for Data Analysis - Query, Understand & Report on Data From Any Source by Dell Software

Toad for Data Analysis is a multi-platform database query tool built for anyone who needs to access data (from any data source), understand data relationships and quickly produce reports. 
(ASP & SOFTWARE PRODUCT)

A Buyer's Guide for Software Companies Considering On-demand Financial Applications to Meet Their Business Requirements by Intacct Corporation

July 2008 - (Free Research)
The movement to a Software as a Service (SaaS) model is placing pressure on software vendors. This paper examines the trends which are transforming the software industry and independent Software Vendors to leverage on-demand financial applications. 
(WHITE PAPER) READ ABSTRACT |

Planning for Seasonal Orders in Customer Driven Supply Chains by CDC Software - Ross Enterprise

October 2008 - (Free Research)
This white paper discusses the challenges of managing seasonal demand, getting a good forecast, planning production & procurement and managing the fulfillment process. 
(WHITE PAPER) READ ABSTRACT |

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