This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management. 

This white paper takes a look at speech analytics and how companies are using cloud-based solutions to transform customer conversations into business insight. 

Read this white paper to learn about the hidden costs of records management. Access detailed worksheets that will allow you to estimate your own company's savings opportunities in leveraging a solution that manages both electronic and physical records. 

<p>With the heightened compliance regulations, your records management has never been more important. Read this e-book to discover: the importance of physical and digital records convergence, why data retention is a cross-departmental concern, new apps designed specifically for e-discovery, and the compliance risks associated with social media.</p> 

When the world’s largest offshore drilling company wanted to lower the risks and costs associated with the increase of records management regulations, it sought out a qualified vendor to help create enterprise-wide compliant records management program.  Discover how this organization was able to significantly improve its records management. 

Read this white paper to learn proper techniques and best practices for packaging and storing your physical documents and information in cartons to avoid risk and records exposure. Find tips on what to look for in a quality carton, how to know when your carton is too old and needs to be replaced, and how to properly pack your carton. 

This webcast is filled with helpful information on improving your records management strategy and why doing so can be of immense benefit to your business. 

In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons. 

<p>This expert e-guide reviews the resources and characteristics you need to ensure your records management strategy is up to par. Gain insights on how to achieve compliance goals, develop your policy, determine costs and evaluate vendors.</p> 

Records management has become the go to solution for companies looking to meet compliance requirements. However, it is critical that the quality and integrity of the data is reliable. This expert e-guide provides best practices for maintaining compliant records management and warns against components that can compromise your strategy.   

Health care organizations are not alone in their efforts to convert physical records to electronic files. In this two part course, hear little-known insight from John Weathington, recognized author and compliance and risk management expert. 

This white paper presents transformational approaches and strategies for moving clinical documentation processes to EHRs, as well as an overview of types and stages in the journey to electronic records as well as considerations for provider organizations.