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IBM Maximo and the Green Data Center by IBM

January 30, 2009 - (Free Research)
This webcast discusses how IBM Maximo will expand its role in the implementation of IBM E2E IT Data Center and Facilities Management. 
(BROCHURE)

Validation Process and Compliance Support with IBM Maximo Asset Management in Regulated Industries by IBM

December 08, 2010 - (Free Research)
While there is no single method to guarantee software compliance, IBM Maximo® Asset Management can provide e-signature and e-record (audit trail) capabilities that support efforts to comply with regulations and guidelines related to e-records and e-signatures. 
(WHITE PAPER) READ ABSTRACT |

Tube Lines Takes Stock of Its Assets with IBM Maximo Asset Management by IBM

December 08, 2010 - (Free Research)
Integrating asset maintenance activity and equipment history in IBM Maximo with financial and planning systems is helping Tube Lines meet its financial targets, plan for long-range capital investments and improve the rail infrastructure. Read this case study now to learn more. 
(CASE STUDY) READ ABSTRACT |

Asset Management to Support Product Lifecycle Management (PLM) by IBM

December 07, 2010 - (Free Research)
Many manufacturers are already using Product Lifecycle Management (PLM) technology to design products, test them and automate their production. This same technology can be integrated with Enterprise Asset Management (EAM) solutions, like IBM’s Maximo® Asset Management to manage manufacturing assets involved in production. 
(WHITE PAPER) READ ABSTRACT |

Asset Management to Support Product Lifecycle Management by IBM

October 01, 2009 - (Free Research)
Leading-edge manufacturers are discovering that they can improve production efficiencies and manage MRO expenditures by integrating their Product Lifecycle Management (PLM) with Enterprise Asset Management (EAM) systems. 
(WHITE PAPER)

Flash: Maximo Asset Management for Healthcare Organizations by IBM

November 05, 2013 - (Free Research)
This brief video describes an asset management tool that can help you meet the challenges of an evolving healthcare landscape. Tune in to learn how you can increase productivity and asset utilization, manage compliance, lower costs, and more. 
(VIDEO) READ ABSTRACT |

IBM Service Management and MRO Software Maximo-synergies, Convergence and Roadmap by IBM

February 13, 2009 - (Free Research)
The integration of MRO Software and Tivoli is a blending of the strengths of the two technologies to deliver a one-of-a-kind integration platform for asset management and service management. 
(WHITE PAPER) READ ABSTRACT |

Managing Enterprise Assets and IT Assets in a Converged World by IBM

May 31, 2013 - (Free Research)
This EMA report provides guidelines for how to plan a more effective EAM strategy, including maturity levels, processes, and technologies. IBMs Maximo Asset Management and SmartCloud Control Desk functionality and architecture will be introduced and the impact these applications have in use-case deployments in 3 different verticals will be stressed 
(WHITE PAPER) READ ABSTRACT |

Asset and service management solutions to manage government assets by IBM

April 15, 2011 - (Free Research)
Read this brochure and find out how IBM Maximo Asset Management helps government agencies address accountability with asset optimization. 
(BROCHURE) READ ABSTRACT |

Unified management supports the convergence of healthcare assets by IBM

April 24, 2013 - (Free Research)
This white paper demonstrates how enterprise asset management can help improve clinical outcomes while lowering the cost of care and ensuring compliance. View now to learn how health IT leaders can more easily manage the increasingly sophisticated assortment of devices, tools and technologies that make high-quality health care possible. 
(WHITE PAPER) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 
(WHITE PAPER) READ ABSTRACT |

Using Encrypting File System to Protect Microsoft Dynamics CRM Data on a V3c Client Running Windows XP Professional by Microsoft

June 2007 - (Free Research)
This white paper explains how to use Encrypting File System (EFS), a feature that is provided by default in the Windows® operating system, to protect data in Microsoft Dynamics CRM clients for Outlook Compatibility Update running on Windows XP Professional Service Pack 2 (SP2). 
(WHITE PAPER) READ ABSTRACT |

The Third Stakeholder: The End-User's Impact on CRM ROI by Knoa Software

September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. 
(WHITE PAPER) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. 
(WEBCAST) READ ABSTRACT |

Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results by InsideView

August 2009 - (Free Research)
Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world. 
(WHITE PAPER) READ ABSTRACT |

Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

SAP Sales Order Management: A Behemoth That Works by Esker Inc.

February 2012 - (Free Research)
In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction. 
(EBOOK)

The Importance of Real-Time Executive Dashboards by ASG Software Solutions

March 2011 - (Free Research)
According to a recent study by an independent research firm, "90 percent of IT executives surveyed think that a real-time, customized dashboard will improve service levels and problem remediation." 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Discover, deliver and set the right customer experience expectations by Genesys

February 2013 - (Free Research)
This expert resource examines the ways businesses can make sure that their organizations are empowering agents with the right technology to resolve problems by providing the right information to the agent at the right time and proactively discovering and delivering on customer expectation. 
(EGUIDE) READ ABSTRACT |

Small businesses compete in e-commerce with same day shipping by IBM

November 2013 - (Free Research)
Access this expert e-guide to uncover a solution to customer demand for same-day-shipping and how CRM has changed the entire customer experience. 
(EGUIDE) READ ABSTRACT |

Expert tips for using text analytics to improve CRM by IBM

September 2011 - (Free Research)
In this expert e-guide you'll learn the key features of text analytics and how to use them to improve CRM. 
(EGUIDE) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps

July 2012 - (Free Research)
Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

Professional Services White Paper: Growth Strategies in Uncertain Times by Microsoft Dynamics

June 2008 - (Free Research)
In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships. 
(WHITE PAPER)

Experts say CEM technology can build single view of customer by Infor CRM

January 2012 - (Free Research)
This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem. 
(EGUIDE) READ ABSTRACT |

Let Customer Feedback Do the Driving by SPSS Inc. Worldwide Headquarters

May 2007 - (Free Research)
As the second installment in The Customer Innovation Series, this paper describes why and how Enterprise Feedback Management (EFM) is a critical component in solving the problem of enhancing customer-driven innovation. 
(WHITE PAPER) READ ABSTRACT |

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