The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. 

This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 

Read this exert e-guide to learn how to avoid the pitfalls of SAP sales order management that all too often lead to data confusion. 

You’ve likely heard of cloud computing – shared computing resources available over the Internet. But it turns out there’s more than one way to cloud. Read now to learn about public, private and hybrid cloud strategies. 

This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

Interest in offering employee-owned notebook programs (also referred to as "BYO", “BYOC” and “Bring Your Own Computer”) is growing due to better technology, rising user demand and increasing pressure on organizations to reduce costs. A realistic preparedness assessment is critical to meeting business objectives and avoiding additional costs. 

This essential resource outlines 12 steps to a secure and managable Bring Your Own Device (BYOD) program. Find out how you can leverage the advantages of IT consumerization while mitigating the risks. 

<p>It is vital to consider the effect BYOD will have on your network before allowing it in your enterprise. In this resource discover the new networking requirements of BYOD to help you embrace it for the better of your enterprise. </p> 

<p>Organizations are permitting, and even encouraging employees to bring their own mobile devices into the workplace to be used for work purposes. This new BYOD model brings upon some challenges. Watch this webcast for best practice for mobile device management.</p> 

This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM. 

How to have a successful customer relationship management (CRM) implementation. 

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.