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1 - 25 of 459 | Next Page

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc.

January 20, 2012 - (Free Research)
In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. 
(WHITE PAPER) READ ABSTRACT |

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge

May 26, 2009 - (Free Research)
As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 25, 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

SAP Sales Order Management: A Behemoth That Works by Esker Inc.

February 15, 2012 - (Free Research)
In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction. 
(EBOOK) READ ABSTRACT |

SearchSAP.com E-Guide: Keys for optimal SAP sales order management by SAP America, Inc.

May 07, 2012 - (Free Research)
Read this exert e-guide to learn how to avoid the pitfalls of SAP sales order management that all too often lead to data confusion. 
(EGUIDE) READ ABSTRACT |

SearchSAP.com E-Guide: Trends in order management technology by SAP America, Inc.

May 07, 2012 - (Free Research)
Read this expert e-guide to learn how advancements in order management technology can help you increase efficiency and effectiveness. 
(EGUIDE) READ ABSTRACT |

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research)
This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management. 
(WEBCAST) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin

October 21, 2009 - (Free Research)
This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the Application Testing of Your Siebel CRM Environment by Hewlett-Packard Company

October 2008 - (Free Research)
This paper is based on a SearchSoftwareQuality.com presentation, “Optimizing the Application Testing of Your Siebel CRM Environment,” sponsored by HP and Infosys. 
(WHITE PAPER) READ ABSTRACT |

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc.

March 2006 - (Free Research)
The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. 
(WHITE PAPER) READ ABSTRACT |

How Integrating E-Commerce with ERP Increases Revenue by Exact Software

March 2012 - (Free Research)
This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software. 
(CASE STUDY) READ ABSTRACT |

How To Use Workflows In SharePoint by Global Knowledge

July 2010 - (Free Research)
In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer. 
(WHITE PAPER) READ ABSTRACT |

6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research)
Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. 
(WHITE PAPER) READ ABSTRACT |

Understanding the Value of Customer Experience Management by OpenText

April 2012 - (Free Research)
This webcast discusses how to understand customer perspective, increase customer lifetime value, and ultimately maximize the value of customer experience management (CEM). 
(WEBCAST) READ ABSTRACT |

How to retain customer loyalty in the competitive retail market by Infor CRM

January 2012 - (Free Research)
Read this now to learn how single-view software could enhance your customer relationship interactions with more insightful data. 
(WHITE PAPER) READ ABSTRACT |

Sell. Smarter. Redefining commerce in the age of the customer by IBM

May 2012 - (Free Research)
Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

CEM - Using the Power of Analytics to Optimize Customer Delight by OpenText

January 2012 - (Free Research)
This report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results. 
(ANALYST REPORT) READ ABSTRACT |

The future of application development with Apache Camel by FuseSource

February 2012 - (Free Research)
According to Enterprise Integration Patterns author Gregor Hohpe, a new set of architectural techniques could help designers to better understand the elaborate conversation, workflow and event patterns that are seen more often these days. Read this e-guide to discover software that visually connects components in Apache Camel-based integrations. 
(EGUIDE) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research)
With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. 
(CASE STUDY) READ ABSTRACT |

How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation

April 2011 - (Free Research)
E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size. 
(WHITE PAPER) READ ABSTRACT |

The Case for a New, Simpler Approach to Campus LAN Design and Implementation by Brocade

March 2012 - (Free Research)
Access this resource to discover a set of new and innovative approaches to overcoming network complexity. Take the risk and effort out of network administration and enable your enterprise to operate in an efficient manner while regaining confidence in your campus networks. 
(WHITE PAPER)

Hardest Problems in Data Management by VMware, Inc.

February 2012 - (Free Research)
Read this paper to learn how to enable a fast, scalable, fault-tolerant distributed foundation for data management that runs dynamically across the many-machine, many-core, memory-based computing topologies that today's organizations are assembling from existing IT resources and pay-as-you-go clouds. 
(WHITE PAPER) READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 2012 - (Free Research)
This paper discusses using predictive analytics to improve customer satisfaction. 
(EBOOK) READ ABSTRACT |

1 - 25 of 459 | Next Page

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