Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. 

This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 

“Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD 

Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality. 

This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more. 

Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data. 

In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 

This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM. 

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 

Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems.