As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. 

In this white paper, we will discuss how SharePoint workflows work and how you can implement them to im­prove existing business processes. We will look at the existing predefined workflows that come with SharePoint and you will see how to create your own using the SharePoint Designer. 

Access this resource to discover a set of new and innovative approaches to overcoming network complexity. Take the risk and effort out of network administration and enable your enterprise to operate in an efficient manner while regaining confidence in your campus networks. 

According to Enterprise Integration Patterns author Gregor Hohpe, a new set of architectural techniques could help designers to better understand the elaborate conversation, workflow and event patterns that are seen more often these days. Read this e-guide to discover software that visually connects components in Apache Camel-based integrations. 

Read this paper to learn how to enable a fast, scalable, fault-tolerant distributed foundation for data management that runs dynamically across the many-machine, many-core, memory-based computing topologies that today's organizations are assembling from existing IT resources and pay-as-you-go clouds. 

While desktop virtualization and VDI are certainly becoming trendy, the reality today is that properly designing a system is still complex and a source of worry and confusion for many architects. 

Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. 

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 

This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 

Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals. 

Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 

Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy.