The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform. 

Learn about the improved version of Cisco Prime (previously CiscoWorks) LAN Management Solutions: the changes that have been made, the benefits the new product offers, and what customer challenges it seeks to solve. 

Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. 

This Microsoft white paper will discuss in detail ten things you should probably know as you get familiar with the latest version of the Windows client; what's been improved, what to expect and how it differs, if much at all, to Vista. 

This paper explores the tools Cisco provides to simplify mass deployments of the VPN Client. The two methods are discussed: the creation of an installation CD-ROM and network-based installations. I will explain how to reduce calls to the Help Desk by locking users out of advanced configuration functions in the user interface. 

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 

Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes. 

Read this guide to learn five areas to consider when choosing a SaaS CRM solution. 

Upgrading from VMware ESX and/or ESXi 3.x to vSphere 4 successfully involves careful planning. There are hardware, software and database requirements, as well as third-party software compatibility considerations. This transcript provides guidelines for planning a successful upgrade, and walks you through a proposed upgrade path step-by-step. 

<p>Choosing the right hardware to run Windows Server 2008 R2 is a complex undertaking, and making the wrong selection can have serious implications. This IT handbook examines various blade server options, recommended configurations, and requirements for virtualization.</p> 

In just a half hour, we can show you how the web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. 

IT shops are increasingly considering failover capabilities to support critical Web-based services. This webcast looks at what factors you need to consider and tasks you must perform to successfully deploy Windows Server 2008 R2.