Crm In Survey White Papers, Crm In Survey Software, Crm In Survey Research, Hardware and Services

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)

This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.

(ESSENTIAL GUIDE)

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Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey by Tealeaf

November 02, 2011 - (Free Research)

This is a white paper compiled of survey findings on understanding a business' online customer experience.

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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)

Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.

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Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies.

September 2008 - (Free Research)

This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today.

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The Social Customer Engagement Index by SAP America, Inc.

July 2011 - (Free Research)

This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers.

(WHITE PAPER)

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Improving Sales Effectiveness In a Buyer’s Market by SAP America, Inc.

December 2011 - (Free Research)

This paper details the results of a survey of 160 firms with annual revenues of $250M or more conducted to determine whether their customer relationship management (CRM) software is addressing the changed and changing requirements of sales reps as they develop relationships and pursue opportunities in light of ever increasing buyer expectations.

(WHITE PAPER)

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Have You Earned Your Customers’ Trust? by inContact

January 2012 - (Free Research)

Companies need to take their customer experience to the next level. This means being more responsive and proactive, delivering consistently on brand promises, listening to customers and acting on that insight. Read on to learn why customer trust is critical to your business and how to successfully build your customer's trust.

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Sophisticated insights in Banking - From complexity to client centricity by IBM

November 2011 - (Free Research)

This white paper outlines steps that financial institutions can take to become more business savvy and efficient in the age of the consumer. Read on and learn how to leverage information and reduce risk, properly set product prices, learn about your clients and more.

(WHITE PAPER)

Boost Your Image: Master the Three Stages of Video Conferencing Success by Citrix Online Go To Meeting

January 2012 - (Free Research)

This new 1080 Group white paper explores best practices for video conferencing and provides a handy checklist for preparing and conducting a successful video conferencing session.

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Top Performing Sales Teams Use Electronic Signature by DocuSign, Inc.

January 2012 - (Free Research)

This extensive survey from Aberdeen Group examines how various sales performers are using electronic signatures.

(ANALYST REPORT)

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The Effectiveness of Live Chat: A Research Study by LogMeIn, Inc.

February 2012 - (Free Research)

Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey.

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Stop losing revenue from poor online customer experiences by Tealeaf

August 2011 - (Free Research)

24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success.

(WHITE PAPER)

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Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience by SAP America, Inc.

March 2011 - (Free Research)

Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)

(WHITE PAPER)

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Technology Industry Survey 2012 by ComputerWeekly.com

October 2011 - (Free Research)

This exclusive research reveals what IT professionals really think about technology, their employers, and their careers

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IOUG 2011 Survey: The Petabyte Challenge: 2011 IOUG Database Growth Survey by Oracle Corporation

December 2011 - (Free Research)

Download this complimentary copy of the 2011 IOUG Data Security Survey Report to see how your organization's data protection practices measures up.

(WHITE PAPER)

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Airline IT Trends Survey by ComputerWeekly.com

June 2010 - (Free Research)

For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.

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How to tie learning to business impact by ComputerWeekly.com

December 2010 - (Free Research)

Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.

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Survey: Server Virtualization for SMB Survey by Dell and Microsoft

April 2010 - (Free Research)

In 2010, what are your plans for server virtualization? What key feature is most important to you when evaluating virtualization technologies for your organization? Take this survey to contribute your thoughts on server virtualization for SMBs!

(ASSESSMENT TOOL)

Fighting fraud in government by ComputerWeekly.com

January 2012 - (Free Research)

Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey.

(ESSENTIAL GUIDE)

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Health Care Business Intelligence and Analytics Report by SearchHealthIT.com

September 2011 - (Free Research)

Explore the impact of business intelligence in provider settings, and the results of the SearchHealthIT.com reader survey, in this exclusive report.

(ANALYST REPORT)

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Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research)

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.

(ANALYST REPORT)

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CIO Survey Reveals Top Application Performance Management Strategies by CA Technologies.

June 2011 - (Free Research)

In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs.

(WHITE PAPER)

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2011 IT Skills and Salary Report by Global Knowledge

March 2011 - (Free Research)

This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change.

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Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network by Global Knowledge

December 2009 - (Free Research)

When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology: Prepare, Plan, Design, Implement, Operate, and Optimize (PPDIOO). PPDIOO addresses network implementation in phases. This paper will address the first four phases of this methodology.

(WHITE PAPER)

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2011 AUG Compensation & Operations Survey Results by Advent Software, Inc

December 2011 - (Free Research)

Access this white paper for survey results that discuss asset and revenue growth in the financial industry.

(WHITE PAPER)

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