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RESEARCH LIBRARY
1 - 25 of 467 | Next Page

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research)
Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 14, 2011 - (Free Research)
Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry. 
(WHITE PAPER) READ ABSTRACT |

The Contribution of PSA Platforms to a More Streamlined Business by Autotask Corporation
January 14, 2011 - (Free Research)
Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions. 
(EGUIDE) READ ABSTRACT |

Creating Order from Chaos in Data Centers and Server Rooms by APC by Schneider Electric
February 2009 - (Free Research)
Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. This paper outlines several innovative approaches for dealing with the symptoms of chaos and for eliminating the root causes of disorder. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE) READ ABSTRACT |

Gartner Magic Quadrant: Selecting a vendor by IBM
November 2011 - (Free Research)
The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors. 
(WHITE PAPER) READ ABSTRACT |

SearchCRM.com E-Guide: Improving sales with an effective CRM strategy by SAP America, Inc.
May 2012 - (Free Research)
This expert e-guide discusses mobile sales strategies and sales performance management software and provides best practices in both areas. 
(EGUIDE) READ ABSTRACT |

The Value of iLayer Management: A Technical Brief by Quantum Corporation
April 2010 - (Free Research)
The following paper examines Quantum’s new Scalar tape libraries with integrated iLayer management. This technology was developed to improve data backup, giving its tape libraries disk-like management features. Read this paper now to get an in-depth look at these new tools.     
(IT BRIEFING) READ ABSTRACT |

Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation
December 2010 - (Free Research)
This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: How Windows Server 2008 R2 Can Lower Your TCO by Dell and Microsoft
July 2011 - (Free Research)
This presentation transcript explores the business benefits of Windows Server 2008 R2, with a specific focus on Service pack 1. Read about the risks of delaying upgrades and learn about new opportunities for cost savings. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Five Fundamentals for a Successful FCR Program by Enkata Technologies
April 2012 - (Free Research)
This paper outlines the five fundamentals for a successful FCR program. 
(WHITE PAPER) READ ABSTRACT |

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 2012 - (Free Research)
In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. 
(WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. 
(WHITE PAPER) READ ABSTRACT |

Streamlined Build and Deployments Powered by Jazz by IBM
November 2011 - (Free Research)
Complex software build and deployments can put a business on hold while upgrades and patches are rolled out to critical production environments. Watch this webcast and gain advice on how to approach “plan-driven deployment automation” in a step-by-step way, suited to your individual automation needs. 
(WEBCAST) READ ABSTRACT |

ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

Creating the Enterprise-Class Tablet Environment by BlackBerry
December 2011 - (Free Research)
Discover more information about how tablets are affecting the workplace and why enterprises need to implement a tablet strategy for a secure and effective environment. 
(WHITE PAPER) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com
October 2010 - (Free Research)
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 
(WHITE PAPER) READ ABSTRACT |

CW+: Quocirca Report: How to automate your expenses – a guide for higher education and universities by ComputerWeekly.com
November 2010 - (Free Research)
Universities and other higher education establishments increasingly have to address the need for savings across the board. One area of focus has to be expenses from faculty members and others associated with the faculty. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience by ComputerWeekly.com
August 2010 - (Free Research)
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com
November 2010 - (Free Research)
The tool of choice to the highly mobile workforce is the  mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the  mobile phone is usurping the laptop as the main point of technology for the road warrior. 
(WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

1 - 25 of 467 | Next Page

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