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Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com

January 2007 - (Free Research)
Manual processes are error-prone, time-consuming and costly. Learn the top ten reasons to automate operating expense controls. 
(WHITE PAPER) READ ABSTRACT |

Automate Spending Controls for Big Savings, a Case Study by ExpenseWatch.com

March 2008 - (Free Research)
In this case study, learn how one company automated company expense reporting, saving thousands of dollars a year and accelerating the review and approval process. 
(CASE STUDY) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Workforce Planning by Oracle Corporation

December 2008 - (Free Research)
In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more. 
(DATA SHEET) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio

February 2010 - (Free Research)
In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc.

March 2010 - (Free Research)
This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization. 
(WHITE PAPER) READ ABSTRACT |

LTE Operations and Maintenance Strategy - Using Self-Organizing Networks to Reduce OPEX by Motorola, Inc.

April 2009 - (Free Research)
While controlling CAPEX costs remains an important issue for mobile operators, OPEX costs have become a more significant part of operators' cost structure. This paper will examine how the operations and maintenance strategies for LTE infrastructure management must be changed in order to meet the OPEX expectations of LTE operators. 
(WHITE PAPER) READ ABSTRACT |

Loss from Legacy Call Center Infrastructure by Genesys

September 2013 - (Free Research)
Is your legacy call center infrastructure limiting your organization's ability to increase efficiencies, reduce costs, and raise productivity? What's the true cost of a legacy call center? Answer these questions now by consulting this exclusive infographic. 
(WHITE PAPER) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com

October 2010 - (Free Research)
More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process? 
(WHITE PAPER) READ ABSTRACT |

Real-Time Transaction Inspection by Oversight Systems

Oversight Systems automates the analysis and testing of auditors and fraud examiners to reduce ongoing Sarbanes-Oxley compliance costs and provide quality assurance for financial operations. 
(SOFTWARE PRODUCT)

Tidal™ Enterprise Adapter for SAP® by Cisco Systems, Inc.

January 2011 - (Free Research)
If your SAP® application requires a enterprise-wide, heterogeneous automation solution, Tidal™ Enterprise Scheduler is your remedy. Continue reading this data sheet to learn about the key benefits and features of Tidal Enterprise Adapter for SAP. 
(DATA SHEET) READ ABSTRACT |

How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.

January 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business. 
(WHITE PAPER) READ ABSTRACT |

Executive Insight: Multi-Sourcing in the Call Center by inContact

February 2009 - (Free Research)
This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better". 
(WHITE PAPER) READ ABSTRACT |

Identity and Access Management (IAM) Across Cloud and On-Premise Environments Best Practices for Maintaining Security and Control by CA Technologies.

July 2013 - (Free Research)
This informative white paper provides some best practices for maintaining security and control throughout hybrid cloud environments. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.

November 2011 - (Free Research)
Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization. 
(PRODUCT OVERVIEW) READ ABSTRACT |

The Next Step in Controlling Spiraling Storage Costs by EqualLogic, Inc.

January 2008 - (Free Research)
Although hardware storage prices have come down, storage administration and software expenses still run about seven times the cost of storage hardware. 
(WHITE PAPER) READ ABSTRACT |

Building a Highly-Available Enterprise Network with Juniper Networks EX Series Ethernet Switches by Juniper Networks, Inc.

February 2009 - (Free Research)
With the introduction of its EX Series Ethernet Switches, Juniper Networks is advancing the economics of networking, enabling customers to build the high-performance, highly available communication infrastructure they need for non-stop operations, while at the same time lowering capital and operational expenses. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Using Virtualization and Digital Control Technologies to Increase Data Center Operating Efficiency by Liebert Corporation

January 2007 - (Free Research)
This paper focuses on tools that are being developed to balance work load in the data center to improve thermal management. 
(WHITE PAPER) READ ABSTRACT |

Four Best Practices for Secure Web Access by RSA, The Security Division of EMC

June 2009 - (Free Research)
Read this white paper to learn best practices organizations can use to improve their ability to secure sensitive data and in turn, protect revenue, prevent the erosion of customer confidence and brand value, and meet the demands of regulatory compliance. 
(WHITE PAPER) READ ABSTRACT |

Storage Virtualization - The Next Step in Controlling Spiraling Costs by Dell, Inc.

March 2009 - (Free Research)
Storage consolidation provides a partial solution to soaring storage administrative costs by expanding device connectivity and reducing points of management. It does this by simplifying cumbersome tasks-like allocating storage, load balancing, configuring RAID, and backing up and restoring data. Get the details here. 
(WHITE PAPER) READ ABSTRACT |

How Can I Address Identity and Access Governance Within My Organization to Reduce Risks? by CA Technologies.

February 2012 - (Free Research)
Gain insight into an identity and access governance that combines an integrated lifecycle approach with process automation and powerful analytics to provide insurmountable security and cost-efficiency. 
(WHITE PAPER) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

The Role of Remote Management in Assuring IT Infrastructure Uptime by Raritan Inc.

January 2008 - (Free Research)
This white paper explores the role of remote management in ensuring IT infrastructure uptime and provides an in-depth explanation of the advantages and disadvantages of in-band tools, the operational advantages of remote management, and more. 
(WHITE PAPER) READ ABSTRACT |

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