Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Xsigo I/O Director: A Scalable Solution for Virtualization and cloud computing by Xsigo Systems May 11, 2011 - (Free Research) Many businesses, faced with limited space, power, and cooling in their data centers as well as a chilly economic climate, are looking to outsource some, or all, of their IT infrastructure. This white paper reveals how new service providers offer key advantages to businesses, and explains how to successfully manage issues of consolidation.  (WHITE PAPER) READ ABSTRACT |

Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (PODCAST) READ ABSTRACT |

Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm Webinars (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (ANALYST REPORT) READ ABSTRACT |

Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions by KnowledgeStorm, Inc (E-mail this company) September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (ANALYST REPORT) READ ABSTRACT |

Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc (E-mail this company) September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.  (PODCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. April 2009 - (Free Research) In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run.  (PODCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc. March 2009 - (Free Research) This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run.  (WEBCAST) READ ABSTRACT |

Integrative CRM Enhances Midsize Business Agility and Performance by IBM July 2012 - (Free Research) This paper is designed to help IT and business leaders at midsize companies find innovative ways to extend their customer relationship management (CRM) capabilities to capitalize on emerging trends such as cloud, mobile, social media and predictive analytics. Gain essential insight to get closer to your customers and ensure your company's survival.  (WHITE PAPER) READ ABSTRACT |

Strategic Insight for Your SAP Deployment: The Top 3 Techniques for Capacity and Performance Management by HyPerformix July 2008 - (Free Research) The emerging best practice of predictive analysis provides accurate predictions of performance and capacity, hands-on real observed results, that allow you to make informed business decisions about IT investments.  (WHITE PAPER) READ ABSTRACT |

Breaking the Data Integration Bottleneck: Accelerating DW, BI, MDM, CDI, and CPM Operations by Innovative Routines International, Inc. May 2008 - (Free Research) The fundamental processes in data integration continue to present challenges to enterprises, not because the fundamentals have changed, but rather that expectations for data volumes to support reporting and analysis continue to increase.  (WHITE PAPER) READ ABSTRACT |

Optimizing Customer Retention Programs by Portrait Software December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.  (WHITE PAPER)

Infor - ERP VISUAL by Infor September 2008 - (Free Research) Infor ERP VISUAL combines affordability and deep functionality, and is ideal for high growth, mixed-mode manufacturers who need a modular solution. Learn why more than 4,000 businesses trust Infor ERP VISUAL to run their operations.  (DEMO) READ ABSTRACT |

Infor Epiphany Brochure by Infor December 2012 - (Free Research) This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base.  Read on to learn about the specific benefits this technology offers businesses across all sectors.  (WHITE PAPER) READ ABSTRACT |

The New Competitive Advantage: Web Collaboration Reaches the Tipping Point PDF File Name by CA Technologies. September 2008 - (Free Research) Web collaboration solutions are emerging as one of the building blocks of those applications.  (WHITE PAPER) READ ABSTRACT |

Continuous Customer Dialogues by Infor November 2010 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. This concept is discussed further in the rest of this whitepaper.  (WHITE PAPER) READ ABSTRACT |

Informatica PowerCenter to Salesforce ODBC Integration by Progress DataDirect May 2012 - (Free Research) This tutorial introduces a data connectivity platform that allows you to migrate, replicate, cleanse, and synchronize Salesforce customer relationship management (CRM) data. Find step-by-step configuration instructions that let you successfully integrate your CRM data – read on to learn more now.  (WHITE PAPER) READ ABSTRACT |

Commerce Anywhere: A Business and Technology Strategy to Maximize Cross-Channel Commerce Growth by Oracle Corporation April 2011 - (Free Research) E-commerce has gone from fringe to foundation. Now, businesses must tailor their customer serivce approach to the more complex "anytime, anywhere" customer with mobile device in hand. This white paper from Oracle details the "commerce anywhere" approach.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 25 October 2011: Read this week's issue of the UK's leading technology publication, with news, analysis and opinion on the topics that matter to IT managers by ComputerWeekly.com October 2011 - (Free Research) In this week's Computer Weekly, we ask IT experts to help answer the question of why so many big IT projects fail. We report from VMware's user conference in Copenhagen on the latest developments in virtualisation, and analyse the emerging threat from military-style cyber attacks on corporate IT networks. Download the new issue now.  (EZINE)

Medio's™ analytics transform mobile data into business action, IBM System x and Intel Xeon processors helps take the guesswork out of CRM- A Case Study by IBM November 2011 - (Free Research) Based in Seattle, Medio Systems is a leader in the emerging field of predictive analytics, quickly analyzing data streams to give mobile phone carriers and providers actionable insight into their customers’ preferences and buying habits.  (WHITE PAPER) READ ABSTRACT |

Mobile Phones Emerge As Security Threat Targets by Trend Micro, Inc. October 2010 - (Free Research) Due to their portability and advanced computing features, mobile phones are becoming popular devices for Web surfing. Just like PCs, however, these gadgets are also susceptible to various security threats. Users must remain cautious when using their mobile phones to surf the Internet to keep their phones malware free.  (WHITE PAPER) READ ABSTRACT |

IT as a driver of M&A success by ComputerWeekly.com March 2012 - (Free Research) IT considerations are not given adequate attention or rigour in the due diligence prior to mergers and acquisitions, this report from Ernst & Young reveals.  (IT BRIEFING) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.  (IT BRIEFING) READ ABSTRACT |

IBM pureXML for SOA: Unlocking the Business Value of Information by IBM June 2007 - (Free Research) XML has emerged as an important driver for SOA-enabled business agility and growth because it is not tied to any specific platform, language or system.  (WHITE PAPER) READ ABSTRACT |

Achieving Profitable Growth through Exceptional Customer Experience by CA Technologies. November 2008 - (Free Research) In this whitepaper, Datamonitor focuses on nine key steps that can - and should - be taken by CSPs to improve standards by delivering outstanding service and achieving various objectives.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 6 November 2012: The business benefits of 4G by ComputerWeekly.com November 2012 - (Free Research) In this week's Computer Weekly, as the UK's first 4G mobile network goes live, we examine the benefits for business. IT security suppliers say that cross-industry collaboration is needed – but can they work together? And we take a look at the latest wireless networking technology, known as WiGig. Read the issue now.  (EZINE) READ ABSTRACT |

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