This webcast focuses on the high availability concerns with Apache ActiveMQ open source messaging and Integration Patterns server, provides recommendations for broker/slave vs. network of brokers infrastructure, and walks through some code samples to show how Active MQ approaches high availability concerns. 

In this presentation transcript, IT author Jonathan Hassell walks you through some of the key changes made to R2 in three key areas: Active Directory, Group Policy and Terminal Services. 

This webcast explores the key changes made to Windows Server 2008 R2 in Active Directory, Group Policy and Terminal Services. Discover how your organization can leverage these improvements for reduced costs, increased control and improved efficiency. 

This e-book discusses all you need to know about cloud services brokerage and how you can leverage it in your cloud strategy. 

This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million. 

This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations. 

In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 

The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 

Management of Cloud APIs presents a challenge and tremendous business opportunity. In this session, Forrester Research will decompose the API's role in cloud application control & security and show it opens new doors to connect smart-phone applications, browsers, middleware, legacy apps and just about anything that can talk HTTP. 

Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments. 

Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how. 

Read this white paper to learn how financial services firms can leverage social channels to better understand changing customer needs and interaction styles, develop products and services that address those changes, and create marketing campaigns that target these customers.