Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..

Which Off-line CRM solution for Field Force? by Wipro Technologies October 21, 2009 - (Free Research) This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.  (WHITE PAPER) READ ABSTRACT |

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing.  (WHITE PAPER) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry August 2009 - (Free Research) Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.  (WHITE PAPER) READ ABSTRACT |

Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry February 2009 - (Free Research) J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients.  (CASE STUDY) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Courier Company Uses Blackberry Solution to Help Reduce Operational Costs and Improve Customer Service by BlackBerry February 2009 - (Free Research) In order to monitor and manage a workforce of independent drivers, the BlackBerry® Enterprise Solution was matched with Air-Trak, a solution that allows companies to track deliveries and receive almost instant updates on driver locations. Read on to discover how this improved operations for a mid-size courier company.  (CASE STUDY) READ ABSTRACT |

Understanding High Availability for the BlackBerry Enterprise Server by BlackBerry August 2009 - (Free Research) Read this technical white paper to learn about the evolution of mobile devices and the introduction of high availability in a mobile context. Also learn about the Blackberry as well as load balancing, failover thresholds, and limited downtime upgrades.  (WHITE PAPER) READ ABSTRACT |

CRM for the Professional on the Go by BlackBerry December 2006 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental to do later box, but the reasons to make it a priority are compelling. Read this paper to discover why.  (WHITE PAPER) READ ABSTRACT |

Yes You Can Connect Employees' Personal Smartphones by BlackBerry September 2011 - (Free Research) Employees are flooding IT departments with requests to connect their personal smartphones to the company IT infrastructure. Disregarding the real productivity benefits from connected employees, until now many IT departments have been too concerned with security and control risks.  (WHITE PAPER) READ ABSTRACT |

BlackBerry® Client for IBM® Lotus® Connections or BlackBerry® Client for IBM® Lotus® Quickr™ by BlackBerry May 2010 - (Free Research) Help mobile workers access the information and expertise needed to remain productive while on the go.   (DEMO)

BlackBerry 10 Security - What IT Needs To Know by BlackBerry April 2013 - (Free Research) This presentation will give you an overview of how BlackBerry® 10 protects corporate data and resources. Learn about its secure connectivity, OS security and malware controls, S/MIME encrypted e-mail, and more.  (VIDEOCAST) READ ABSTRACT |

Blackberry Enterprise Solution: Security Technical Overview by BlackBerry December 2008 - (Free Research) This document describes the security features of the BlackBerry Enterprise Solution and provides an overview of the BlackBerry security architecture.  (WHITE PAPER) READ ABSTRACT |

Introducing BlackBerry Balance™ Technology by BlackBerry September 2011 - (Free Research) Learn more about how BlackBerry® Enterprise Server or BlackBerry® Enterprise Server Express, along with specific IT policies and features built into the device software, help keep personal information separate and business information highly secure.  (WEBCAST) READ ABSTRACT |

Best Practices for BlackBerry Administrators by BlackBerry August 2008 - (Free Research) This whitepaper discusses best practices for managing your BlackBerry Enterprise Server running on Lotus Domino. Take a tour of the administrative features and tools that can make your job easier. This session is a must for any BlackBerry administrator.  (WHITE PAPER) READ ABSTRACT |

BlackBerry Enterprise Service 10 Migration Guide by BlackBerry March 2013 - (Free Research) Uncover how BlackBerry 10 devices and BlackBerry Enterprise Service 10 can help bring your mobile strategy to the next level, boosting the productivity of your mobile workers without sacrificing the security and control your organization requires.  (WEBCAST) READ ABSTRACT |

Brian Madden and BlackBerry's Alan Panezic discuss BlackBerry Mobile Fusion, Balance, and PlayBook 2.0 by BlackBerry February 2012 - (Free Research) Watch this 10 minute video to hear Brian Madden, blogger, and Alan Panezic, VP of Enterprise Product Management from BlackBerry, discuss the new offerings BlackBerry is giving to make sure employers and employees are happy with their mobile device capabilities.  (VIDEO) READ ABSTRACT |

Computer Weekly – 12 February 2013: Can BlackBerry 10 bridge the business-consumer smartphone divide? by ComputerWeekly.com February 2013 - (Free Research) In this week's Computer Weekly, we look at the new smartphone from BlackBerry – it's designed to please both business and consumer users, but is it enough to save the company? We examine the options for using cloud services for disaster recovery. And IT leaders tell us what they think about the future of the data centre. Read the issue now.  (EZINE) READ ABSTRACT |

Enterprise Feedback: Why Mobile Computing Corp. Inc. is Implementing BlackBerry 10 by BlackBerry March 2013 - (Free Research) Discover why a leading edge mobile provider is eager to add BlackBerry 10 to their mobile field service solutions and recommend the devices and platform to their clients.  (CASE STUDY) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.  (CASE STUDY) READ ABSTRACT |

BlackBerry Widget SDK Beta by BlackBerry May 2010 - (Free Research) The BlackBerry Widget Packager v1.0 is a tool that allows web developers to package their web assets into BlackBerry Widgets.  (DOWNLOAD)

Blackberry Enterprise Server for Novell GroupWise by BlackBerry February 2009 - (Free Research) The collaboration client that was previously named BlackBerry® Instant Messaging for Novell® GroupWise® Messenger is now named the BlackBerry® Client for Novell® GroupWise® Messenger.  (ARTICLE) READ ABSTRACT |

Replay for BlackBerry® Enterprise Server by AppAssure Software, Inc. March 2009 - (Free Research) This data sheet details Replay for BlackBerry, an advanced backup and recovery application that protects your entire messaging ecosystem, not just the BlackBerry data, like other products.  (DATA SHEET) READ ABSTRACT |

E-Book: Taking Mobile CRM Beyond the Sales Force by Sybase, an SAP company September 2010 - (Free Research) Mobility was going to be "the next big thing" in CRM but didn’t pan out, with "road warriors" frustrated with user interfaces meant for a PC. But the success of smart phones has changed the game. This e-book helps enterprises understand the marketplace for devices, applications and managing it all in order to create a mobile CRM program.  (EBOOK) READ ABSTRACT |

Disaster Recovery Planning for BlackBerry Enterprise Server for Microsoft Exchange by BlackBerry March 2009 - (Free Research) This document provides an overview of BlackBerry® Enterprise Server components and is intended to help administrators prepare for the design and delivery of disaster recovery procedures for the BlackBerry environment.  (WHITE PAPER) READ ABSTRACT |

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