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CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 31, 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 04, 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

The Butterfly Effect on Data Quality: How small data quality issues can lead to big consequences by Talend

August 01, 2011 - (Free Research)
This white paper explores the butterfly effect of poor data quality on CRM, ERP, billing, data warehouse, and other enterprise systems. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

SAP Business One: Integrated, affordable, flexible - A single solution for small business needs by SAP America, Inc.

October 31, 2011 - (Free Research)
Read this e-book for your introduction to the SAP Business One application. Find out how the application can help your small business streamline operations, act on timely and complete information, and accelerate profitable growth. 
(EBOOK) READ ABSTRACT |

Reducing Costs with Efficient Operations: A Fast Track to More Working Capital by SAP America, Inc.

July 01, 2007 - (Free Research)
Untamed costs can deplete the precious working capital that's critical to your ongoing operations and new expansions. By instituting efficient automated processes throughout your organization, you can reduce waste, unnecessary overtime, and a host of other cost factors. 
(WHITE PAPER) READ ABSTRACT |

Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge

March 13, 2009 - (Free Research)
This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want. 
(WHITE PAPER) READ ABSTRACT |

Open Sesame: Why Open Source BI, Data Integration, and Data Warehousing Solutions are Gaining in Acceptance - by Dr Claudia Imhoff by Talend

June 28, 2009 - (Free Research)
This paper examines the challenges faced by organizations today regarding their BI, data integration, and data warehousing environments, why traditional solutions fall short, and the rise of upstart open source companies. Read on to learn more about open source BI, data integration, and data warehousing solutions. 
(WHITE PAPER) READ ABSTRACT |

Managing the Extended Enterprise for Profitable Growth by SAP America, Inc.

December 31, 2010 - (Free Research)
When today's modern, extended enterprises make the move to standardize on a single business software solution, they often find that very few vendors offer products with the necessary scope and flexibility. Read this paper to discover the required elements of successful, unified business software for the extended enterprise. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

Selecting the Right OS for Small Business by Dell, Inc. and Intel

April 22, 2010 - (Free Research)
Small busi­nesses need to have the infrastructure in place that lays the foundation to con­tinue on an expansionary path. This often involves adding a server to the operating environment. This paper takes a close look at Windows Server 2008 R2 Foundation, Windows Server 2008 R2 Standard, and Windows Small Business Server 2008. 
(WHITE PAPER) READ ABSTRACT |

Building a connected business - How a Dell First Server with Microsoft Windows Small Business Server 2008 Supplies the Basis of a Secure, Accessible, and Collaborative Organization by Dell, Inc. and Intel

April 22, 2010 - (Free Research)
Read this paper to learn how a Dell First Server with Microsoft Windows Small Business Server 2008 supplies the basis of a secure, accessible, and collaborative organization. 
(WHITE PAPER) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

Apply the power of CRM to build customer loyalty by Infor CRM

February 07, 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. 
(EGUIDE) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM

February 07, 2012 - (Free Research)
This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years. 
(EGUIDE) READ ABSTRACT |

Use effective call centers to build customer loyalty by Infor CRM

February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. 
(EGUIDE) READ ABSTRACT |

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry by Infor CRM

February 07, 2012 - (Free Research)
This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation. 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Can Your Small Business Afford ERP? by SAP America, Inc.

April 30, 2011 - (Free Research)
Neglecting to invest in an enterprise resource planning (ERP) solution can significantly hinder continued growth and profitability for small businesses. Read this white paper to find out if your small business can afford ERP, and if you can afford to operate without it. 
(WHITE PAPER) READ ABSTRACT |

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft

October 18, 2011 - (Free Research)
Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. 
(WHITE PAPER) READ ABSTRACT |

Saugatuck Technology: ERP for Small and Mid-sized Companies: Time for a Decision by SAP America, Inc.

January 06, 2011 - (Free Research)
Small to medium-sized enterprises (SMEs) often reach the point where their executives are considering, or should make, a significant change and/or investment in business management IT. What used to be ruled out as an option for these types of organizations, but now needs to be strongly considered, is ERP. Read this research report to learn more. 
(WHITE PAPER) READ ABSTRACT |

For the Small to Medium-Sized Company Backup is All About Recovery Time by QuorumLabs

December 28, 2011 - (Free Research)
Products like QuorumLabs onQ Site Recovery Appliance allow the small to mid-sized company to bring an application back online in a matter of minutes by leveraging on-site appliances and virtualization. Read this brief white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc.

January 01, 2009 - (Free Research)
Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications. 
(JOURNAL ARTICLE) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 17, 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.

September 22, 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

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