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Smarter communications through analytics by IBM

November 18, 2011 - (Free Research)
As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper. 
(WHITE PAPER)

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 15, 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc.

July 12, 2011 - (Free Research)
The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. 
(WHITE PAPER) READ ABSTRACT |

Are hybrid clouds the path to cloud-computing nirvana? by Dell, Inc. and Intel

December 06, 2010 - (Free Research)
You’ve likely heard of cloud computing – shared computing resources available over the Internet. But it turns out there’s more than one way to cloud. Read now to learn about public, private and hybrid cloud strategies. 
(JOURNAL ARTICLE) READ ABSTRACT |

Capturing the ICT Dividend by ComputerWeekly.com

December 01, 2011 - (Free Research)
This report from Oxford Economics and AT&T shows ICT investment and productivity growth are closely linked - and European countries are lagging behind other parts of the world in both areas. 
(ANALYST REPORT) READ ABSTRACT |

SAP Supports Applications on VMware Platform: An Industry Milestone by VMware, Inc.

October 2008 - (Free Research)
The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform. 
(WHITE PAPER) READ ABSTRACT |

Virtualizing Tier 1 Applications: A Critical Step on the Journey Toward the Private Cloud by VMware, Inc.

January 2010 - (Free Research)
This IDC white paper explains how much of the Enterprise IT community is at a crossroads in extending their journey to the private cloud: Companies must virtualize their business critical applications in order to reap the benefits of cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Bromford Group Sets Solid Foundation With Virtualised Fluid Data Storage by Dell Compellent

July 2011 - (Free Research)
Like many organisations, data at Bromford Group falls into two distinct groups. On one side is a Microsoft SQL database that tracks customer relationship management, records of tenants and properties. On the other side is all of the data that runs the business itself: Microsoft Exchange, corporate files, and network drives crammed with documents. 
(CASE STUDY) READ ABSTRACT |

Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center by Calabrio, Inc.

January 2012 - (Free Research)
This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget. 
(WHITE PAPER) READ ABSTRACT |

CRM Sheds Light on Tommy Bahama Customers by Infor CRM

January 2012 - (Free Research)
Read this brief article to discover how this growing retail chain of "island fashion" utilizes their loyal customers and their information to keep their business going through the recession and beyond. 
(WHITE PAPER) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

February 2010 - (Free Research)
This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 
(CASE STUDY) READ ABSTRACT |

Reducing Backup Volume: Key Ways your Organization can Save by Quantum Corporation

October 2008 - (Free Research)
This case study explains how Quantum DXi3500 Saves Virtual Iron Time & Money with 95% Reduction in Backup Volume and Saving $12,000 annually on tape media costs. 
(CASE STUDY) READ ABSTRACT |

Case study: How the hotel industry’s no. 1 IT provider stopped missing SLAs by Hewlett-Packard Company

December 2011 - (Free Research)
Access this case study to learn how MICROS Inc. consolidated and virtualized its servers to accommodate growth in the face of data center space and power limitations. 
(WHITE PAPER) READ ABSTRACT |

SQL Server 2008 R2: Top Performance Tips for Upgraders by Dell, Inc. and Intel

June 2011 - (Free Research)
In this paper, learn how performance enhancements in SQL Server 2008 R2 make it easier and faster for end-users to generate, access, and analyze data. 
(WHITE PAPER) READ ABSTRACT |

ESX versus ESXi by Global Knowledge

November 2010 - (Free Research)
This paper outlines the differences in features between ESX and ESXi and the architectural differences. It also discusses methods to manage both and how to modify existing scripts. 
(WHITE PAPER) READ ABSTRACT |

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel

February 2010 - (Free Research)
Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short. 
(EZINE) READ ABSTRACT |

Definitive Guide to Exchange Server 2010 Migration: Chapter 1: Under the Hood of Exchange Server 2010 by Dell, Inc. and Intel

May 2011 - (Free Research)
Migrating to Exchange Server 2010 from the 2007 edition is becoming a must, as the 2010 edition offers improved email archiving, high-availability, and optimal storage features. But as you begin to explore the possibilities of upgrading to Exchange 2010, do you have a proper plan in place? 
(EBOOK) READ ABSTRACT |

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent

May 2011 - (Free Research)
To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. 
(CASE STUDY) READ ABSTRACT |

Presentation Transcript: How Windows Server 2008 R2 Can Lower Your TCO by Dell and Microsoft

July 2011 - (Free Research)
This presentation transcript explores the business benefits of Windows Server 2008 R2, with a specific focus on Service pack 1. Read about the risks of delaying upgrades and learn about new opportunities for cost savings. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Dell 3-2-1 Reference Configurations: High-availability virtualization with Dell PowerEdge R515 servers by Dell and Microsoft

May 2011 - (Free Research)
This white paper provides step-by step instructions to help organizations set up highly available virtualized infrastructures. Find out why your configuration should be comprised of three servers, two switches, and one storage array. 
(WHITE PAPER) READ ABSTRACT |

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems

Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security. 
(SOFTWARE PRODUCT)

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Podcast: Server Virtualization 101 Part 1 Server Virtualization Overview by Dell and VMware

November 2009 - (Free Research)
In this podcast, learn how virtualization can benefit your disaster recovery and high availability strategy. Discover the differences between physical and virtual environments and learn about architectural considerations to support virtualization. 
(PODCAST) READ ABSTRACT |

Server Virtualization 101 Part 1 Server Virtualization Overview by Dell and VMware

November 2009 - (Free Research)
In this videocast, learn how virtualization can benefit your disaster recovery and high availability strategy. Discover the differences between physical and virtual environments and learn about architectural considerations to support virtualization. 
(VIDEO) READ ABSTRACT |

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