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Customer Experience Management Best Practices For Travel and Hospitality: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 27, 2011 - (Free Research)
In this white paper, we go over five best practices based on working with some of the world's leading travel and hospitality companies to help them take a more systematic, quantifiable approach to improving their online customer experience and, in turn, increase revenue. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Insurance: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 27, 2011 - (Free Research)
To jump-start your customer experience efforts, Tealeaf, the leader in online Customer Experience Management (CEM) software, recommends in this white paper five best practices that you can implement today to establish an online customer experience competency within your organization. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Customer Experience Management Best Practices For Retail: Five Ways to Increase Conversion and Adoption Rates by Tealeaf
September 28, 2011 - (Free Research)
In today's economy, no online retailer can afford to postpone investing in the online customer experience. Retailers need to take immediate steps to ensure they understand the experience of their customers who are transacting online. Read this white paper to learn the retail customer experience management best practices. 
(WHITE PAPER) READ ABSTRACT |

5 ways to increase online self-service adoption for financial services by Tealeaf
September 27, 2011 - (Free Research)
Financial institutions need to take immediate steps to ensure they understand the experience of their customers who are transacting online. In this white paper learn how to implement an effective customer experience management (CEM) to help build customer loyalty, revenue, cost savings, and more. 
(WHITE PAPER) READ ABSTRACT |

The Alignment-Focused Organization: Bridging the Gap Between Strategy and Execution by SAP America, Inc.
November 01, 2007 - (Free Research)
Take a look at how organizations are taking strides to align business strategy with actual initiatives, projects, and daily activities - in short, to close the gap between strategy and execution. 
(WHITE PAPER) READ ABSTRACT |

Transform your Service Organization Into a Performance-Driven Leader by ViryaNet Ltd (E-mail this company)
January 23, 2012 - (Free Research)
This white paper explains how you should balance customer service and organization efficiency by using performance data. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc.
January 27, 2012 - (Free Research)
This white paper addresses HR challenges and metrics solutions for improving operations. 
(WHITE PAPER) READ ABSTRACT |

Sales Analytics by Oracle Corporation
July 11, 2008 - (Free Research)
With more accurate sales forecasts and enhanced identification of potential problems and opportunities, Oracle Sales Analytics helps close business faster and increase overall sales revenue. Read this data sheet to learn more. 
(DATA SHEET) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

CW+: Analyst's take: IBM Cognos software helps schools score top marks by ComputerWeekly.com
January 2011 - (Free Research)
IBM Cognos software helps K-12 organizations increase visibility and improve decision making, driving improved student performance, lowered cost of interventions, greater productivity, and lower operating costs. 
(WHITE PAPER) READ ABSTRACT |

Video: Get IT insight on your organization, as it's happening in a user-friendly scorecard by Hewlett-Packard Company
November 2011 - (Free Research)
Watch this short demonstration of HP IT Executive Scorecard to learn how easy it is to gather, analyze and report on your business intelligence (BI). 
(VIDEO) READ ABSTRACT |

ITIL: What It Is and Why You Should Care by Global Knowledge Network, Inc.
September 2005 - (Free Research)
ITIL is becoming the next big thing in Information Technology. This paper outlines the origin of ITIL, who controls its contents, who are the biggest users, and why you should care. 
(WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Oracle Sun SPARC Enterprise T5440 Server Architecture by Oracle Corporation
April 2010 - (Free Research)
Oracle’s Sun SPARC Enterprise T5440 server provides a combination of freely available and no-cost virtualization technologies, excellent reliability, availability, and serviceability (RAS) ratings, very high performance hardware, and significant data center efficiency gains. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Leveraging CRM to Increase Sales Effectiveness in a Challenging Economy by SugarCRM Inc.
September 2010 - (Free Research)
This e-book will explore the methods for optimizing sales efforts and working smarter to meet business needs in today’s economy. Continue reading to learn methodologies for increasing sales effectiveness and making this year a successful one for your organization. 
(EBOOK) READ ABSTRACT |

Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies.
September 2008 - (Free Research)
This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Orlando Magic Score a Performance Slam Dunk with Dell Compellent SAN by Dell Compellent
May 2011 - (Free Research)
To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. 
(CASE STUDY) READ ABSTRACT |

Leveraging Real-Time Web Collaboration to Improve Your Sales Process by CA Technologies.
September 2008 - (Free Research)
Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members. 
(WHITE PAPER) READ ABSTRACT |

Oracle Database - The best choice for Siebel Applications by Oracle Corporation
April 2010 - (Free Research)
This white paper covers the business and technology reasons behind customers' continued choice of Oracle Database for their Siebel Applications deployments. 
(WHITE PAPER) READ ABSTRACT |

CW+: Special Report on Oracle by ComputerWeekly.com
December 2010 - (Free Research)
This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010. 
(WHITE PAPER) READ ABSTRACT |

Medtronic shares its experiences as an SAP HANA Early Adopter by Cisco Systems, Inc.
January 2012 - (Free Research)
This case study explains how one company decided on a reporting solution that enabled them to accommodate more data without sacrificing performance. Learn more about SAP Hana and obtain detailed guidelines for successful implementation. 
(CASE STUDY) READ ABSTRACT |

CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.
April 2007 - (Free Research)
Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value – where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability. 
(WHITE PAPER) READ ABSTRACT |

Quickcast 2: The four main challenges of mobile applications by Hewlett-Packard Company
January 2012 - (Free Research)
Today's enterprise reliance on mobile applications has some serious implications for functional, performance, security and operational testing. View this webcast to find strategies for addressing these four mobile challenges. 
(WEBCAST) READ ABSTRACT |

SQL Server 2008 R2: Top Performance Tips for Upgraders by Dell, Inc. and Intel
June 2011 - (Free Research)
In this paper, learn how performance enhancements in SQL Server 2008 R2 make it easier and faster for end-users to generate, access, and analyze data. 
(WHITE PAPER) READ ABSTRACT |

Oracle RAC Migration Guide: Addressing the New Demands on Data Center Architectures by Cisco Systems, Inc.
January 2012 - (Free Research)
This white paper provides detailed insight into the evolving server landscape and discusses the reasons why companies are considering moving to x86 platforms. Discover lessons learned from your peers as well as the results you can expect to achieve after your migration is complete. 
(WHITE PAPER) READ ABSTRACT |

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