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Featured Sponsors
Creating Business Value with Communication-Enabled CRM Processes by SAP America, Inc.
September 2008 - (Free Research)
In this paper learn how companies can overcome the limitations in marketing, sales, and service processes by pursuing communication-enabled business processes (CEBPs)–enabled by communication systems that are integrated with business applications.
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Extraprise CRM Support Survey Report by Extraprise Group, Inc.
August 2008 - (Free Research)
This white paper summarizes the results of the survey that was conducted at the Oracle Applications User Group’s COLLABORATE 08 conference in April 2008.
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It’s All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation.
September 2008 - (Free Research)
This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.
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CRM Your Salespeople Will Love by Oracle Corporation.
August 2008 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.
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Sales Performance Optimization: 2007 Survey Results and Analysis by Cisco Systems, Inc
September 2008 - (Free Research)
This report represents input from professionals directly involved in the management of their organizations sales forces. Professionals were questioned regarding their sales teams performance across 100+ different metrics. Read now to learn more.
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Sales Order Management Software for .Net2.0 by SLINGSHOT.
Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
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Customer Information Quality Protection and Assessment by Datanomic.
A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.
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ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
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The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software
September 2008 - (Free Research)
CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
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Enhancing SQL Reporting Services with Double-Take by Double-Take Software.
February 2008 - (Free Research)
Information stored on SQL Servers is important, so being able to protect this data at all times is extremely critical. Read this white paper to learn about solutions and strategies that can help protect and recover your critical SQL data.
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Marketing Transformation- How to Lead the Revolution by Extraprise Group, Inc.
August 2008 - (Free Research)
This Report begins by considering the pressures, internal and external, that are driving the transformation of marketing and its impact on global business.
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The CMO Survival Guide: Four Steps to Marketing Optimization by Extraprise Group, Inc.
August 2008 - (Free Research)
This report offers a four step approach that can help arm CMO’s with the tools necessary to learn from prior practices, prove ROI, embrace accountability, and create and implement programs necessary.
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Essential Email Reporting Made Easy by Sirana
September 2008 - (Free Research)
View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization.
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The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software
July 2008 - (Free Research)
This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
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Extraprise Siebel CRM Support Case Study by Extraprise Group, Inc.
August 2008 - (Free Research)
In this case study Extraprise Siebel On Shore Services provided management structure, experienced resources, extended production support and competitive pricing to Cumis Mutual Group which provides a high level of support and service to the end-user.
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Leveraging Real-Time Web Collaboration to Improve Your Sales Process by Cisco Systems, Inc
September 2008 - (Free Research)
Top sales organizations have embraced real-time Web collaboration solutions and use them every day to improve their interactions with customers, partners, and within their internal sales teams. Learn how it can improve performance in your organization.
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Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM.
IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it.
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Thriving in an Economic Downturn by Avaya, Inc
August 2008 - (Free Research)
This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.
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SL Case Study: InScope Solutions by Microsoft Dynamics.
September 2008 - (Free Research)
Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.
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Captaris RightFax - Enterprise Fax and Document Delivery by Captaris
RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.
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