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eGuide: Examining Blade Servers and Virtualization and the Related Channel Opportunities by Dell, Inc. and Intel

October 21, 2009 - (Free Research)
In this expert E-Guide, brought to you by SearchSystemsChannel.com and Dell, you will discover the critical role blade servers play in your customers' virtualization plans. 
(EGUIDE) READ ABSTRACT |

StorExpress: Integrating Solid State Storage in a PCI Express Clustering Interconnect by Fusion-IO

May 12, 2009 - (Free Research)
Direct PCI Express (PCIe) attached flash storage offers unparalleled performance levels and vastly outperforms SAS/SATA-attached flash storage solutions. However, such PCIe attached flash storage cards have many restrictions. Read this white paper to learn about an enhanced PCIe flash storage solution from Dolphin, in partnership with Fusion-IO. 
(WHITE PAPER) READ ABSTRACT |

Managing Your Data Assets by Pitney Bowes

July 30, 2009 - (Free Research)
Information management is integral to successfully maintaining a competitive advantage. The value of all your data can increase or decrease over time depending on how you manage it. Read on to learn how to gain the insights into information management you need to succeed and gain that competitive edge that is now more important than ever. 
(WHITE PAPER) READ ABSTRACT |

Upgrading Siebel CRM with Zero Downtime by Oracle Corporation

November 02, 2009 - (Free Research)
This white paper discusses how organizations can upgrade their Siebel CRM solutions with zero downtime using a log-based, real-time change data capture (CDC) and replication solution, along with implementation best practices to overcome common upgrade challenges. 
(WHITE PAPER) READ ABSTRACT |

Infor CRM Interaction Advisor by Infor CRM

July 22, 2009 - (Free Research)
Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems. 
(PRODUCT DEMO) READ ABSTRACT |

Infor Permission-based Marketing Campaigns by Infor CRM

July 22, 2009 - (Free Research)
Watch this product demo to see how easy to use Infor CRM Epiphany is and how you can use it to gain customer insight and deliver messages that appeal to the specific needs of that customer. You will also learn all the benefits Infor CRM Epiphany has to offer. 
(PRODUCT DEMO) READ ABSTRACT |

Management Excellence: Leveraging Technology and Techniques by Oracle Corporation

November 01, 2008 - (Free Research)
One in a series of white papers about management excellence, this white paper describes the techniques and technologies that organizations should master on their way to management excellence. 
(WHITE PAPER) READ ABSTRACT |

The Technology of Innovation: Using CRM to Enable Customer-Centric Innovation by Pivotal CRM, a CDC Software solution

October 19, 2009 - (Free Research)
This white paper highlights the important role technology can play in the innovation process and looks at how a customer-focused approach to innovation can be supported by flexible customer relationship management tools. It explains how businesses can use CRM to foster and implement customer-centric innovation, enhancing the customer experience. 
(WHITE PAPER) READ ABSTRACT |

Increase Your Returns Using Event-Based Marketing by Infor CRM

July 22, 2009 - (Free Research)
Read this paper to learn how Event-triggered marketing has seen five times the response rate of non-timed mass-marketing campaigns and how your company can take advantage of event-based marketing by using Infor CRM Epiphany Outbound Marketing suite. 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Empowering the Mobile Enterprise by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity. 
(WHITE PAPER) READ ABSTRACT |

Cashing in on Customer Intelligence in the Financial Services Industry by Infor CRM

October 22, 2009 - (Free Research)
In this 1to1 Executive Dialogue, Don Peppers and Steve Muran talk about the importance of customer retention, the need to integrate disparate sources of data, and the opportunity for financial institutions to rebuild customer trust as a means to competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

Developing an Effective Corporate Mobile Policy by BlackBerry

June 2008 - (Free Research)
By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. 
(WHITE PAPER) READ ABSTRACT |

10 Ways Predictive Analytics Can Really Help You by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research)
This whitepaper details how predictive analysis can help your business. We give you 10 really good reasons on how predictive analytics help you make better, faster decisions, giving your organization a significant competitive advantage in the technology sector. 
(DATA SHEET) READ ABSTRACT |

Effective Strategies for Capturing the Voice of the Customer by SPSS Inc. Worldwide Headquarters

March 2009 - (Free Research)
This free webcast will show you how to use the data you are already capturing through your feedback programs, as well as data generated through online conversations, to help you gain more value from every customer interaction. 
(WEBCAST) READ ABSTRACT |

Protecting and Enhancing SQL Server With Double-Take Availability by Double-Take Software

October 2009 - (Free Research)
Double-Take Software provides organizations with a solution that offers distinct recovery and protection advantages over manual Microsoft SQL built-in replication capabilities: Double-Take Availability saves more data real-time and restores that data in a much faster manner. 
(WHITE PAPER) READ ABSTRACT |

Document Automation Strategies in a SaaS Environment by Esker Inc.

September 2009 - (Free Research)
This podcast explores what makes Software as a Service (SaaS) a solid strategy to automate processing of vendor, customer and sales documents and discusses why this is fast becoming a popular option for cost-conscious businesses. 
(PODCAST) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry

February 2009 - (Free Research)
Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback. 
(CASE STUDY) READ ABSTRACT |

Operational Excellence: Enabling Sustained Growth : Spotlight on the Americas by SAP America Inc

January 2009 - (Free Research)
Operational excellence means consistently doing things well across the value chain as a way of gaining competitive advantage. In its broadest terms, it is a discipline that drives corporate strategy. 
(WHITE PAPER) READ ABSTRACT |

Furniture Manufacturer Improves Customer Satisfaction through Customer Analysis with SPSS by SPSS Inc. Worldwide Headquarters

May 2009 - (Free Research)
Customer knowledge is market advantage. To refine its edge and better manage customer relationships, Haworth needed to learn what was important to its customers and deploy that knowledge to key decision makers. Read how they did it. 
(CASE STUDY) READ ABSTRACT |

Transforming Your Email Channel to Provide a 360 Degree View by ColdSpark, Inc.

February 2010 - (Free Research)
While email is often leveraged as a delivery vehicle for this broad range of communications, few organizations recognize the value of developing and executing a comprehensive email channel strategy. A strategic email channel delivers a 360 degree view of how customers, prospects, partners and other key audiences are engaging with an organization. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc

January 2006 - (Free Research)
SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. 
(WHITE PAPER) READ ABSTRACT |

Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 2008 - (Free Research)
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. 
(WHITE PAPER) READ ABSTRACT |

Do-It-Yourself Business Intelligence Done Right: The Secret Sauce is SaaS by myDIALS Inc.

December 2009 - (Free Research)
This Presentation Transcript, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

PODCAST: Do-It-Yourself BI Done Right: The Secret Sauce is SaaS by myDIALS Inc.

December 2009 - (Free Research)
This podcast, featuring Forrester Research, explains how Software as a Service business intelligence can deliver a more cost-effective way to get relevant information to those who need it faster than traditional business intelligence can. 
(PODCAST) READ ABSTRACT |

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