IT operations are evolving in a number of ways. Some of the obvious changes include virtualization and the cloud. However, there are 5 less obvious trends that are changing the dynamics of IT operations, each of which is explained in this white paper. 

This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security. 

<p>This report offers a year in review, examining today’s threat trends, especially with the increase in adoption of mobile, social and cloud technologies. View now to gain a deeper understanding of modern attacks as well as key insight into tackling web, data loss, email, mobile security and more.</p> 

Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 

Hear how agencies are using technology to tackle challenges, such as fraud and cyber security, as well as to innovate, such as with crime intelligence. 

This e-book will help you discover and implement the best enterprise resource planning (ERP) software for your manufacturing organization. Read this now and gain 4 tips for avoiding pitfalls in the ERP upgrade process, expert advice on the entire process, insight into SaaS versus on-premises options, 7 tips for a successful implementation and more. 

Access this video case study of Chicago-based World Kitchen to discover how to achieve fast and efficient data management and streamlined business processes with SAP and OpenText. 

This white paper describes how combining your front-end business strategy to downstream technical execution helps you overcome rapid technological changes, shortens product lifecycles and turns innovative ideas into profitable business opportunities. 

Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more. 

Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective. 

<p>DevOps, new tools for improved automation and release management, are taking the software development world by storm. Read this detailed white paper for a comparison of the 11 top vendors in this new space. Learn the strengths and weaknesses of each competitor and determine which one would best suit your development team's needs.</p> 

This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements. 

This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.