Since implementing i365 InfoStage, things have gotten a lot easier -- and a lot more comfortable -- for USF FCU. 

Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen. 

Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them. 

In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now. 

Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 

This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers. 

With the increasing threat to credit card data, the Payment Card Industry Data Security Standard (PCI DSS) was introduced, requiring organizations to implement information security controls. Access this resource to learn more about the existing threats, the key benefits of PCI compliance and how to effectively implement a PCI compliance program. 

This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application. 

Explore encryption management for credit card data to ensure performance and availability of SAP applications. Learn implementation requirements, hurdles to development, and how you can improve security of sensitive customer information. 

This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now. 

For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority. 

This white paper shows you how TransUnion was able to successfully implement an effective intrusion defense system (IDS) that helped them meet compliance requirements and secure their corporate environment.