The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Henan Local Taxation Bureau enhances operation capacity with HP software solution by Hewlett-Packard Company May 22, 2013 - (Free Research) This case study demonstrates how Henan Local Taxation Bureau leveraged a comprehensive IT monitoring platform that improved troubleshooting efficiency, enhanced operation and job performance analysis, and streamlined the quality and efficiency of its services.  (CASE STUDY) READ ABSTRACT |

Evaluating Payroll Options for Your Mid-sized Business: In-house, Outsourced, or a Blend of Both? by Sage Abra March 03, 2008 - (Free Research) When deciding between payroll software, a payroll service, or a blend of both, there are many factors to take into consideration, including choosing a vendor known for experience in the payroll industry.  (WHITE PAPER) READ ABSTRACT |

Commerzbank: Managing Credit Risk and Increasing Operational Efficiency by EMC Corporation June 2008 - (Free Research) For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE)

CW Special report on Capita by ComputerWeekly.com April 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.  (IT BRIEFING) READ ABSTRACT |

Fraud Prevention and Detection for Credit and Debit Card Transactions by ILOG, an IBM Company April 2008 - (Free Research) This white paper examines credit card fraud and details business rules-based fraud prevention and detection.  (WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions.  (SOFTWARE PRODUCT)

Handle with Care: Calculating and managing risk is tricky business by SearchSecurity.co.UK March 2011 - (Free Research) In this inaugural issue of Information Security Europe, our cover story dives-deep into the difficult task of calculating and managing risk in the ever-changing European threat landscape.  (EZINE)

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.  (ANALYST REPORT) READ ABSTRACT |

Protecting Credit Card Data: How to Achieve PCI Compliance by Motorola, Inc. June 2008 - (Free Research) This white paper details the best way to achieve compliance by building a complete end-to-end PCI-capable solution.  (WHITE PAPER) READ ABSTRACT |

USF Federal Credit Union Establishes Airtight DR with EVault and Simpler-Webb by i365, makers of Evault June 2008 - (Free Research) Since implementing i365 InfoStage, things have gotten a lot easier -- and a lot more comfortable -- for USF FCU.  (WHITE PAPER) READ ABSTRACT |

Crypto Complete Case Study: Field-Level Encryption Helps Retail Chain Achieve PCI Compliance by Linoma Software July 2008 - (Free Research) In this case study, Love's Travel Stops and Country Stores, a retail chain, used Crypto Complete in an effort to meet PCI standards. Love's found that Crypto Complete encrypted credit card numbers in a way that satisfies PCI compliance auditors.  (CASE STUDY) READ ABSTRACT |

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.”  (WHITE PAPER) READ ABSTRACT |

Achieving PCI DSS Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat and JBoss October 2009 - (Free Research) The PCI DSS standard was created to prevent credit card fraud by requiring the implementation of certain controls and processes by all entities involved in the processing of credit cards. This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific PCI DSS mandates.  (WHITE PAPER) READ ABSTRACT |

Success Story: 360 Federal Credit Union by Unitrends May 2013 - (Free Research) This three-page paper discusses how 360 Federal Credit Union deployed a backup and disaster recovery solution which now provides them benefits such as, rapid, reliable, whole systems recoveries, dramatic cost savings, a unified solution for ease of use and management in a mixed environment and more.  (CASE STUDY) READ ABSTRACT |

Achieve Your Vision for Growth: Credit Services for EMEA by Hewlett-Packard Company August 2010 - (Free Research) This resource describes how the right financial service partner can help you reduce costs, manage credit risk, decrease capital expenditure, and more. See if an outsourcing strategy meets your business needs by reading on to learn more now.  (WHITE PAPER) READ ABSTRACT |

ILOG in Lending and Credit - A Solution Brief by ILOG, Inc. (BRMS) April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.  (WHITE PAPER) READ ABSTRACT |

Real-Time Risk Monitoring: Timely Monitoring and Management of Positions/Exposures by Sybase, an SAP company June 2011 - (Free Research) Check out this white paper now, compliments of Sybase, and learn how you can get timely monitoring and management of your positions and exposures—with less risk!  (WHITE PAPER) READ ABSTRACT |

Lending and Credit Solution Brief by ILOG, an IBM Company April 2008 - (Free Research) This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.  (WHITE PAPER) READ ABSTRACT |

Risk Management and Product Delivery in Consumer Lending by ILOG, an IBM Company September 2008 - (Free Research) Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.  (WHITE PAPER) READ ABSTRACT |

Robot/ SCHEDULE Enterprise: Improves Quality of Life at Farm Credit Bank of Texas by Help/Systems October 2009 - (Free Research) Read this case study to see how FCBT used Robot/ SCHEDULE to connect and coordinate their job scheduling needs across multiple systems.  (CASE STUDY) READ ABSTRACT |

Credit Issuers: Stop Application Fraud At The Source With Device Reputation by iovation, Inc. June 2009 - (Free Research) Read this white paper to learn about new and innovative techniques and solutions can be used to combat fraud, and how you can realize a true return on investment by reducing losses from fraud exposure and increasing operational efficiency within your fraud prevention process.  (WHITE PAPER) READ ABSTRACT |

Navy Federal Credit Union becomes trusted advisor with Infor by Infor December 2012 - (Free Research) Providing your customers with accurate, timely, pertinent information is the cornerstone of success for any client-based business. Check out this brief case study to lean how Navy Federal Credit Union implemented a cross-servicing platform to monitor customer interactions and provide more relevant services and information to their clients.  (CASE STUDY) READ ABSTRACT |

PCI compliance in the cloud: Can cloud service providers manage PCI? by Hewlett-Packard Company April 2013 - (Free Research) Outsourcing credit card processing has emerged as a sensible solution for staying compliant with Payment Card Industry (PCI) demands, as well as a great way to cost-effectively cut down on risk.Read this expert guide to learn how outsourcing can help make life easier with a number of benefits.  (EGUIDE) READ ABSTRACT |

VW Credit, Inc. Drives Better Backups with ExaGrid by ExaGrid Systems, Inc. August 2012 - (Free Research) Check out this brief case study today to explore one company's journey to better backups.  (WHITE PAPER) READ ABSTRACT |

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