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Why Records Management is important by Hewlett-Packard Company March 06, 2009 - (Free Research) Records management forces you to think about how you create, process, capture, and manage information. This requires a review of your business activities from an information-centric point of view, which in itself can highlight process inefficiencies. This white paper explains why such a process is important.  (WHITE PAPER) READ ABSTRACT |

Leverage your network with WAN optimization by Orange Business Services April 29, 2009 - (Free Research) Read this E-Guide to learn some valuable information about WAN optimization. Topics include server consolidation, application acceleration, architectural challenges, accelerator placement, and more.  (EGUIDE) READ ABSTRACT |

Selling to the C-Level: How to Convince Company Leaders to Buy by ZoomInfo November 09, 2009 - (Free Research) This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call.  (WHITE PAPER) READ ABSTRACT |

Increase Sales Productivity by Creating a Connected and Collaborative Sales Force by Microsoft September 09, 2009 - (Free Research) Find out how you can get the sales solution of the future today. In this webcast, you learn how creating a connected, collaborative sales team can help you win new business, as well as keep the business you already have.  (WEBCAST) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Mobile Sales Force at Growing Company Benefits from Mobilizing CRM Information to the Field by BlackBerry February 26, 2009 - (Free Research) Sales Partnerships needed a way to coordinate the activities of the outsourced sales force services it offers. They wanted a solution that would help maximize the productivity of the sales force by tracking sales activities, handling territory management, and creating a high level of accountability for the sales representatives working...  (DATA SHEET) READ ABSTRACT |

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP AG January 01, 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation.  (WHITE PAPER) READ ABSTRACT |

Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft October 21, 2008 - (Free Research) Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...  (CASE STUDY) READ ABSTRACT |

Make CRM Work the Way Salespeople Do by Oracle Corporation October 08, 2009 - (Free Research) This white paper examines how traditional CRM technologies, while valuable in helping organizations manage customers and revenues, have not really assisted the salesforce do their jobs.  (WHITE PAPER) READ ABSTRACT |

Unseen Forces: IT Manager Game by Intel Corporation September 08, 2009 - (Free Research) This game will take you through what it is like to be an IT Manager of a small company with big ambitions. Through playing this game you will test your IT Knowledge as well as have the opportunity to create the ultimate network.  (ASSESSMENT TOOL)

KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time by KnowledgeStorm, Inc (E-mail this company) February 2007 - (Free Research) Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads.  (WHITE PAPER) READ ABSTRACT |

The Dollars and Sense of Online Backup by Concentric June 2009 - (Free Research) Businesses today face unrelenting data growth. IT staffs are struggling to ensure data availability under tight fiscal constraints. The unreliability and intensive management of traditional tape-based backup has forced backup administrators to create manual, error-prone processes in order to protect their data. Concentric has the solution!  (WHITE PAPER) READ ABSTRACT |

Expert Guide: The Top Storage Considerations for Virtual Machines by Xiotech Corporation December 2009 - (Free Research) Many of today’s businesses lack the tools essential for developing location-independent storage initiatives, being forced to manage multiple, separate, and often heterogeneous, storage subsystems. In this expert E-Guide, brought to you by SearchVMware.com and Xiotech, you will discover the top storage considerations for Virtual Machines.  (EGUIDE) READ ABSTRACT |

Best Practices of the Best-Run Sales Organizations by SAP AG June 2009 - (Free Research) Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle.  (WHITE PAPER) READ ABSTRACT |

Cost-effective Strategies for Building the Next-generation Data Center by ZT Systems October 2009 - (Free Research) This white paper will discuss the forces behind the rise of flexible, cloud-like data center architectures; describe the hardware needs created by those new architectures; and show why custom servers from ZT Systems powered by AMD Opteron™ processors are an exceptional fit for these demanding new data center environments.  (WHITE PAPER) READ ABSTRACT |

Working the Way Salespeople Work by Oracle Corporation September 2008 - (Free Research) This paper explores how the right mobile CRM application, one designed with the sales staff in mind, can lead to greater sales productivity, reduced costs, shortened sales cycles and increased revenue.  (WHITE PAPER) READ ABSTRACT |

It's Time to "Go Commando" by Birst June 2009 - (Free Research) Commando teams carefully plan and execute to reduce risk and achieve success. Read this sales survival guide to learn how to - and why you should - adopt this philosophy and the main factors to focus on that will ensure your sales organization not only survives 2009 but comes out of it successfully.  (WHITE PAPER) READ ABSTRACT |

Reference Architecture Brief: Dell Virtual Remote Desktop Featuring VMware View 4 by Dell, Inc. November 2009 - (Free Research) To help simplify enterprise desktop management, Dell and VMware have created a flexible, highly scalable desktop virtualization reference architecture based on Dell™ PowerEdge™ servers, Dell EqualLogic™ PS Series iSCSI SAN arrays, and powerful new VMware® View 4 technology.  (ARTICLE) READ ABSTRACT |

How to Become an SOA Superhero by IBM February 2009 - (Free Research) This brochure shows how you can be a superhero by making WebSphere MQ the messaging backbone for your SOA, creating a common connection for the free flow of information.  (BROCHURE) READ ABSTRACT |

Virtually Effortless Backup for VMware Environments by FalconStor Software March 2009 - (Free Research) VMware Consolidated Backup (VCB) improves virtual server backup, but there are a number of limitations. FalconStor Software has a solution that works with VCB while overcoming these limitations. Using this solution, you can quickly and efficiently back up virtual machines and retain transactional consistency, without management complexity.  (WHITE PAPER) READ ABSTRACT |

Business Analytics and Optimization for the Intelligent Enterprise by IBM April 2009 - (Free Research) Executives recognize that new analytics capabilities, coupled with advanced business process management, signal a major opportunity to create business advantage. Those who have the vision to apply new approaches are building intelligent enterprises positioned to thrive.  (WHITE PAPER)

Reducing Storage Growth and Costs: A Comprehensive Approach to Storage Optimization by Intel Corporation November 2008 - (Free Research) Read the details of this storage optimization plan, which identifies opportunities that can reduce Intel's storage capacity requirements by 27 percent over the next five years while maintaining storage costs and delivering significant return on investment.  (WHITE PAPER)

User Directed Storage Management: How To Make Users Accountable For Responsible Storage Usage by Northern Parklife February 2009 - (Free Research) The accelerated pace of doing business in today's world puts organizations under tremendous pressure. They need to be fleet and flexible, able to rapidly respond to opportunities, make decisions, and deploy resources. Critical to this is the way information is managed and stored.  (WHITE PAPER) READ ABSTRACT |

Innovations in Managing IT Service Quality: Managing Service Quality and Risk to Service Delivery in a Lean Economy by CA April 2009 - (Free Research) With the economy down it is important for IT organizations to be as efficient as possible. This means that IT operations, those responsible for the product and health of the enterprise, must have full visibility and control over their resources - and of course, the technology to do so.  (WHITE PAPER) READ ABSTRACT |

VUE Software: Insurance Commission & Incentive Compensation Management by CSSI VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.  (SOFTWARE PRODUCT)

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