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Role-Based Access Control in Avaya Aura by Global Knowledge March 15, 2013 - (Free Research) Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.  (WHITE PAPER) READ ABSTRACT |

E-Book: Storage for PACS - Infrastructure and Implementation Decisions for Managing Digital Image Storage by SearchHealthIT.com und SearchStorage.com March 15, 2010 - (Free Research) For many medical institutions, the expense and management burdens of storing the big files created by picture archiving and communications systems (PACS) are fast growing beyond control. In response, some hospital IT executives are turning to data storage outsourcers.  (EBOOK) READ ABSTRACT |

Business Together with Microsoft: the unified communications and collaboration solution of Orange Business Services and Microsoft by Orange Business Services July 20, 2009 - (Free Research) With the momentum of IP convergence and the movement toward an all digital world, professional communication systems combining telephony over IP, e-mail, instant messaging and audio/video conferencing services are sparking serious interest due to the benefits they offer. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video by Polycom, Inc. July 11, 2011 - (Free Research) Access this paper to learn of the scalability issues in the core of your UC network. Discover the approaches to creating a scalable, intelligent, distributed video infrastructure that supports today's video-enabled organizations and service providers offering video services.  (WHITE PAPER) READ ABSTRACT |

The Definitive Guide to Upgrading Your Nortel™ Communications System by Avaya September 02, 2011 - (Free Research) Read this guide and garner the information you need for a closer look at the opportunity cost you are paying by NOT upgrading. Also, discover how you can protect up to 60 percent of your original system investment — a value-added benefit that can actually cover the entire cost of an upgrade.  (WHITE PAPER) READ ABSTRACT |

Automotive Repair Shop Increases Productivity and Improves Customer Service by Cisco Systems, Inc. June 2008 - (Free Research) In this case study, read how Seyfer Automotive implemented a new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400.  (VIDEOCAST)

CW+: Quocirca report: Communications technology – be prepared to be flexible by ComputerWeekly.com August 2010 - (Free Research) Communications needs for many organisations are changing rapidly. Internally, there are always new technologies appearing and changes in working styles to deal with but there is now, increasingly, the influence of more social and consumer choices affecting the officially deployed systems.  (WHITE PAPER) READ ABSTRACT |

How Effective Communications Delivers Real Results for Your Small Business by Avaya September 2011 - (Free Research) Read this whitepaper for four key ways any growing business can benefit from today’s new IP-based communications solutions.  (WHITE PAPER) READ ABSTRACT |

Get Ahead with a Business Communications Network by Cisco Systems, Inc. August 2009 - (Free Research) Even the smallest business can live large with a business communications system from Cisco. Why switch to a small business communications system from Cisco? Because when you combine voice, video, and data in a single network, you can cut costs and get more done.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

Cisco Smart Business Communications System by Cisco Systems, Inc. April 2009 - (Free Research) Swedish  (WHITE PAPER) READ ABSTRACT |

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

The Unified Physical Infrastructure Approach by Panduit January 2010 - (Free Research) In this paper, you'll learn that UPI-based solutions provide superior business value, helping customers keep pace with technology innovations and build a smarter, unified business foundation.  (WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge December 2008 - (Free Research) Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight.  (WHITE PAPER) READ ABSTRACT |

Maria Parham Medical Center - Meeting The Challenges of Long-Term Storage by Iron Mountain March 2012 - (Free Research) This case study outlines the Maria Parham Medical Center's selection for its scalability, cost-efficiency and comprehensive management of all aspects of storage, maintenance and data restoration. They now have the peace of mind that all medical images in its PACS are safely archived and easily recoverable.  (CASE STUDY) READ ABSTRACT |

AmeriMerchant Video by Avaya September 2011 - (Free Research) This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.  (VIDEOCAST) READ ABSTRACT |

Supporting Medical Imaging in the Cloud by Intel October 2012 - (Free Research) This resource demonstrates how Carestream Health created a powerful, scalable data center platform able to accommodate more users without sacrificing service quality. Learn how they improved processing power, allowing them to meet the challenges of serving more users while handling more data-intensive workloads.  (WHITE PAPER) READ ABSTRACT |

Stikeman Elliott LLP: IT Team Offers Legal Team More Functionality in their BlackBerry Smartphones by BlackBerry September 2011 - (Free Research) Access this case study to learn how a busy, mobile legal team successfully developed a Blackberry application to easily look up contact lists, access internal information about their firm and have an emergency communications system in place.  (CASE STUDY) READ ABSTRACT |

An Introduction to Security Assertion Markup Language (SAML) & Internet Single Sign-On by Ping Identity Corporation August 2009 - (Free Research) Check out this videocast to learn about Security Assertion Markup Language (SAML): what it is, how it works, and why it's important.  (VIDEOCAST) READ ABSTRACT |

Dell Fluid Data architecture provides the backbone for patient information at Kansas Spine Hospital by Dell, Inc. March 2012 - (Free Research) Read this brief case study to learn more about the storage scalability challenges that Kansas Spine Hospital faced, how it overcame them a Dell solution and the benefits it reaped, including simplified administration, reduced bandwidth and capacity costs, about 85% of acquisition costs for a backup solution by leveraging DR features and more.  (CASE STUDY) READ ABSTRACT |

Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc. February 2008 - (Free Research) In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.  (CASE STUDY) READ ABSTRACT |

Cash In On Your Old PBX System by Cisco Systems, Inc. May 2010 - (Free Research) Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.  (PRODUCT OVERVIEW)

Home Suite Home by Avaya September 2011 - (Free Research) This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want.  (VIDEOCAST) READ ABSTRACT |

Octel Dies in 2014, What’s Next? by AVST (E-mail this company) January 2013 - (Free Research) Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure.  (VIDEO) READ ABSTRACT |

Polycom UC Intelligent Core: Scalable Infrastructure for Distributed Video by Polycom, Inc. August 2010 - (Free Research) Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system.  (WHITE PAPER) READ ABSTRACT |

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