The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Case Study: London Life Insurance by Pitney Bowes Business Insight July 02, 2010 - (Free Research) London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business.  (CASE STUDY) READ ABSTRACT |

Green Cross Life Insurance Cuts Costs, Differentiates Services with Hitachi Content Platform by Hitachi Data Systems February 16, 2012 - (Free Research) This resource presents how one organisation within the finance industry was able to cut costs, respond more efficiently to customer demands and improve productivity by implementing a Hitachi Content Platform to improve data management and efficiency.  (CASE STUDY) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com April 23, 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.  (IT BRIEFING) READ ABSTRACT |

Making the FACTA Red Flags Rules Operational by RSA, The Security Division of EMC October 2008 - (Free Research) Read this paper to learn how technology can be leveraged to automate identity theft detection, prevention, and mitigation as part of your FACTA Red Flags compliance program.  (WHITE PAPER) READ ABSTRACT |

Four Things You Should Know About Cache Battery: Why Cache Battery Life Matters to Your Business by CCSS April 2010 - (Free Research) Cache Battery life may be more important than you think. Learn why cache battery matters to your business, the challenge of cache battery management, the consequences of a failed battery, and the value of cache battery monitoring.  (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.  (ASP & SOFTWARE PRODUCT)

Optimising the collection Process by Aspect December 2012 - (Free Research) This white paper discusses optimization of the collections process, including risk management, list management, metrics, and more.  (WHITE PAPER) READ ABSTRACT |

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc. January 2008 - (Free Research) Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help.  (ARTICLE) READ ABSTRACT |

THE DEFINITIVE GUIDE TO: Windows Application and Server Backup 2.0 CHAPTER 2 by AppAssure Software, Inc. August 2009 - (Free Research) This chapter shares stories about backups to highlight problems that you yourself may have encountered. For each, we'll look at some of the root causes for those problems, and suggest ways that a modernized “Backup 2.0” approach might help solve the problem.  (WHITE PAPER) READ ABSTRACT |

Achieving Success with a Flexible Workplace by IBM May 2013 - (Free Research) This white paper demonstrates how flexible work environments can enhance productivity, spur innovation and reduce costs. Read now to learn how forward thinking IT leaders have already overcome the challenges associated with flexible working initiatives.  (WHITE PAPER) READ ABSTRACT |

Information Governance Online Symposium -- E-discovery and the Cloud by SearchCompliance.com November 2011 - (Free Research) The cloud has the potential to radically change e-discovery. Cloud applications can help data integration and reporting, and eliminate redundancy and disparate data management apps in the enterprise. However, the cloud also increases security risks and introduces some loss of data control.  (VIRTUAL SEMINAR) READ ABSTRACT |

Automating Fax and Email Orders into ERP by Esker Inc. May 2012 - (Free Research) <p>This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.</p>  (WHITE PAPER) READ ABSTRACT |

Ultrabooks & Mobile Computing by ComputerWeekly.com January 2012 - (Free Research) In this report extract, Juniper Research looks at the market challenges and opportunities of ultrabooks, the next generation of note book PCs.  (ANALYST BRIEF) READ ABSTRACT |

Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc. February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Enterprise Services Architecture for Higher Education and Research: A Roadmap for Efficiency and Innovation by SAP America, Inc. July 1967 - (Free Research) Higher education relies on information technology to improve operational efficiency. Discover how enterprise Service Oriented Architecture (enterprise SOA) helps leverage the current IT assets to provide improved education and research at a lower cost.  (WHITE PAPER) READ ABSTRACT |

Take Advantage of Oracle's 2 Day DBA Course by Oracle Corporation February 2009 - (Free Research) This course is designed to complement the Oracle 2 Day DBA documentation. In this course you will find detailed information on the tasks outlined in the chapters of the Oracle 2 Day DBA manual, including step-by-step instructions.  (TRAINING GUIDE) READ ABSTRACT |

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT)

Understanding and Managing Supply Chain Risk by SAP America, Inc. January 2006 - (Free Research) Download this white paper and explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance. Learn how identifying and profiling risk variables, quantifying risk and using IT solutions can create higher resilience for supply chain management.  (WHITE PAPER) READ ABSTRACT |

Managing and Securing Mobile Healthcare Data and Devices by Fiberlink Communications March 2010 - (Free Research) Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!  (WHITE PAPER) READ ABSTRACT |

Driving Storage Efficiency with Real-time Compression by IBM Real-time Compression December 2010 - (Free Research) This podcast outlines the steps that the Insurance company took to achieve their IT spend objective and also their long term storage efficiency goals.  (PODCAST) READ ABSTRACT |

Podcast: Automating Access Certification in Just 17 Days by Aveksa August 2012 - (Free Research) This podcast describes why one of your peers implemented a particular IAM solution to automate their certification process and also offers best practices that will help you as you start your own IAM program.  (PODCAST) READ ABSTRACT |

Veracode eLearning Subscription by Veracode, Inc. May 2010 - (Free Research) Veracode’s eLearning contains over 30 hours of secure training content in a web-based training module format. The program is designed specifically for developers and security personnel to meet formal training and competency testing requirements. It also contains a comprehensive knowledgebase on secure software development. Read on to learn more.  (TRAINING GUIDE) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd October 2009 - (Free Research) Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: Automating Access Certification in Just 17 Days by Aveksa August 2012 - (Free Research) This presentation transcript describes the benefits one of your peers enjoyed after implementing a particular IAM solution which helped them automate their certification process.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.