Our MCSE Boot Camp is an intensive program that will help you get up to speed on Windows 2003 and prepare you for three new certifications - MCSE, MCSA, and Microsoft Certified Professional (MCP) status in each of the exam topics. The course features a combination of the theory and practical aspects of the Windows 2003 technologies. 

Many technology leaders understand the need for data center renovation and development – but going from understanding to implementation raises a lot of “how to” questions. As the leader in data center cost-effective and energy efficient approaches, IBM has the “go to” answers for “how to” questions. Read this white paper to learn more. 

This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today. 

Access this resource to uncover potential concealed costs of manufacturing ERP software and the right questions you should ask to avoid ending up with a shoddy system. 

Choosing the right ERP solution for your manufacturing operations is a very important decision, one that you will be forced to live with for years to come. Learn the key elements that need to be evaluated. 

A key part of making a successful transition to cloud and virtualization is your storage infrastructure, and more and more organizations are looking to unified storage solutions to facilitate that approach. This white paper explores the best practices for implementing unified storage. 

This paper looks at the value of data de-duplication for optimizing data protection along with considerations about how to add it to your storage strategy most effectively. 

The first edition of Cloud Computing Review tackles the big questions about cloud computing, such as does the cloud really save you money? Find out about the hidden costs of cloud, as well as what you should pay attention to in cloud contracts. Plus, explore the link between enterprise applications and the cloud through a detailed case study. 

The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels. 

The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. 

Having a second hypervisor can be beneficial, but there are certain situations where it may not be suitable. This white paper explores the reasons why more and more companies are considering multihypervisor environments and provides answers to frequently asked questions about them. 

This essential resource breaks down must-have cloud capabilities and presents a comprehensive framework for choosing an enterprise cloud provider to meet your organization’s IT and business needs. 

Visit SearchUnifiedCommunications.com’s IT Decision Center that focuses on Business Collaboration technology in the marketplace today. Hear from the experts and get their advice on collaboration tools and management for businesses deciding on new solutions that can address everything from productivity, innovation, efficiency and cost-cutting.