The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
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Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com December 02, 2011 - (Free Research) In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now.  (EZINE)

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM May 2008 - (Free Research) The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise.  (WHITE PAPER)

DC Hosting, Outsourcing And Colocation Strategies by Hewlett-Packard Company February 2013 - (Free Research) This expert e-guide presents selection criteria and opportunities in order to successfully evaluate and leverage data center outsourcing providers to ensure you're getting the highest level of service and benefits from your investment.  (EGUIDE) READ ABSTRACT |

Colocation Versus Managed Hosting by Internap April 2011 - (Free Research) Access this resource guide to determine the differences between colocation and managed hosting when it comes to outsourcing for your organization.  (WHITE PAPER) READ ABSTRACT |

The Business Case for Outsourcing to Vietnam by LogiGear Corporation June 2011 - (Free Research) This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.  (EZINE) READ ABSTRACT |

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE)

Multi Process HR Outsourcing for Large US Retailer by Wipro Technologies January 2009 - (Free Research) Learn from the success one of the largest U.S. retailers who implemented an integrated global HR outsourcing solution that combined process, technology, domain, and service delivery expertise.  (WHITE PAPER) READ ABSTRACT |

Outsourced records management: Cut costs without cutting corners by Iron Mountain March 2012 - (Free Research) How can you cut costs of storing vast amounts of unnecessary data? Gain 8 quick tips for faster, more-reliable information management.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now.  (EZINE) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc. January 2006 - (Free Research) Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Why You Need an Infrastructure Provider - The Top 10 Things to Look For When Choosing One by Verio January 2010 - (Free Research) Read this whitepaper to learn the benefits of outsourcing to infrastructure providers in today's competitive environment that can deliver solutions that meet the new demands of IT departments. Here are 10 things to look for when seeking out that provider.  (WHITE PAPER) READ ABSTRACT |

E-Book: A CIO’s Guide to Outsourcing by Dimension Data November 2010 - (Free Research) Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more!  (EBOOK) READ ABSTRACT |

Financial Opportunities of Human Resources Outsourcing by TriNet December 2007 - (Free Research) This white paper will explore the financial benefits from contracting with a PEO based on industry best practices.  (WHITE PAPER) READ ABSTRACT |

Accelerating Return on Investment through B2B Outsourcing by Crossgate February 2010 - (Free Research) In the past, companies relied on software, developers, and consultants to adapt internal technology to fit their business. By outsourcing B2B to integrate suppliers and operations, companies can reduce ongoing infrastructure costs, reduce the amount of staff required to perform daily tasks, and most importantly, create organizational agility.  (WHITE PAPER) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG January 2009 - (Free Research) This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.  (WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc. February 2008 - (Free Research) Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy.  (WHITE PAPER) READ ABSTRACT |

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc. November 2010 - (Free Research) This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience.  (WHITE PAPER) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9 May 2013 - (Free Research) For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.  (EGUIDE) READ ABSTRACT |

Whitepaper: Balancing the Outsourcing Equation by Blueprint Software Systems Inc. April 2013 - (Free Research) This informative white paper explores the root causes of why outsourcing of business application development does not deliver on its promises, and offers an approach to eliminate these issues using a four-part strategy of processes, standards, practices and requirements management.  (WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Outsourcing   by ComputerWeekly.com July 2011 - (Free Research) This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance.  (ESSENTIAL GUIDE) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com March 2010 - (Free Research) Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010.  (EZINE)

WEALTH MANAGER'S TAKE ON OUTSOURCING by Wipro Technologies February 2008 - (Free Research) Wealth managers can ensure success of outsourcing relationships by ensuring a stringent service provider selection program based on service providers' processes, quality standards, cost efficiency and knowledge.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

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