Costing Help Desk AndWelcome, Guest      sign in | register | help


   Search for:        Advanced Search
 
Your search for keyword: Costing Help Desk And returned the following results.
RSS What is RSS?
Related Categories

 •   Help Desk and Call Management
 •   IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 •   Customer Service (General)
 •   Call Center Management
 •   Business Process Management (BPM)
 •   Customer Relationship Management (CRM)
 •   Contact Center Management
 •   Customer Experience Management (CEM)
 •   Authentication / Password Management
 •   Workforce Management

Related Searches
 •   Costing Help Activity
 •   Costing Help Desk Introduction
 •   Costing Help Desk New Hampshire
 •   Costing Help Indian
 •   Costing Production
 •   Costing Risk
 •   Create Costing
 •   Demos Costing Help Desk
 •   Expert Costing Help Desk
 •   Paper Costing Help
Advertisement

ALL RESULTS
1 - 25 of 466 | Next Page

Featured Sponsors

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Numara Software Webinar - Track It! by Numara Software

June 08, 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices. 
(WEBCAST) READ ABSTRACT |

Help Desk vs. Service Desk: Which One is Right for You by Numara Software

March 05, 2009 - (Free Research)
This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used. 
(WHITE PAPER) READ ABSTRACT |

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel

August 2008 - (Free Research)
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. 
(WHITE PAPER) READ ABSTRACT |

Driving IT help desk efficiency with customer-centric remote support by GoToAssist

May 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support. 
(WHITE PAPER) READ ABSTRACT |

Thirty-One Best Practices for the Service Desk by GoToAssist

May 2008 - (Free Research)
This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process. 
(WHITE PAPER) READ ABSTRACT |

IT Managers Struggle to Make the Right Service Desk Choice! by Numara Software

December 2009 - (Free Research)
Dynamic Markets Research Demonstrates that Nearly All IT Managers' Service Desk Solutions are Creating Cost Headaches Beyond the Basic Purchase Price. 
(ANALYST REPORT) READ ABSTRACT |

Addressing Common Contact Center and Enterprise Business Issues with Speech Analytics by Verint Systems

April 2008 - (Free Research)
As a solution to contact center issues, this paper suggests Speech analytics, which gives organizations the ability tap into existing recorded customer interactions to gain actionable intelligence for improving business performance. 
(WHITE PAPER) READ ABSTRACT |

Desktop Delivery: Making Desktop Virtualization Work by Citrix

August 2008 - (Free Research)
This whitepaper discusses Desktop Virtualization and the impact on desktop management. It explores the challenges for desktop management in a pre-Desktop Virtualization world and issues that are not well addressed by Desktop Virtualization. 
(WHITE PAPER) READ ABSTRACT |

VW Credit, Inc. by Aspect

March 2008 - (Free Research)
Implementing Aspect eWorkforce Management and its Perform enhancement enabled VCI to optimize its agent performance by allowing better forecasting and more accurate planning, as well as more effective scheduling. 
(CASE STUDY) READ ABSTRACT |

The Customer Service Balancing Act by Jive Software

July 2013 - (Free Research)
Access this helpful resource to discover a customer service technology that provides complete integration of all your customer communication channels so that you can achieve a unified view of customer interactions. Read on to discover how this peer-based strategy can cut costs while enhancing customer service by reading now! 
(WHITE PAPER) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc.

January 2008 - (Free Research)
This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment. 
(WHITE PAPER) READ ABSTRACT |

Red Hat Enterprise Virtualization for Desktops: Solution Guide by Red Hat and JBoss

May 2011 - (Free Research)
The virtualization on x86 platforms has been a true game changer for desktop delivery. IT pros can now centrally manage, maintain, and enforce policies on desktops in ways never before possible with traditional desktops. This white paper explores the exact ways that the virtual desktop model can benefit companies. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Resolving Business-Critical Application Problems by BMC Software, Extending Value with Identify Software

April 2008 - (Free Research)
This white paper details the challenges of application problem resolution, highlighting the best practices necessary to automate and accelerate the process as a means to optimize development. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Tips on Getting Started with Speech Analytics by Verint Systems

April 2008 - (Free Research)
By enabling enterprises to mine large volumes of recorded customer/agent voice interactions, speech analytics is redefining quality in a way that can promote greater customer satisfaction, loyalty, and value. 
(WHITE PAPER) READ ABSTRACT |

Verint Solutions in Action AAA Washington: A Case Study by Verint Systems

April 2008 - (Free Research)
ULTRA and ULTRA analytics have equipped AAA Washington to more readily meet its compliance requirements and customer experience objectives. 
(CASE STUDY) READ ABSTRACT |

Moving beyond the Queue - Focusing on the Real-Time Customer by Inova Solutions

May 2008 - (Free Research)
In this paper, Tim Montgomery, a highly regarded industry consultant, speaker and author explores new ideas on ways every call center can keep up with new customer demands. 
(WHITE PAPER) READ ABSTRACT |

The Potential ROI of a Remote Support Solution via the SaaS Model Presentation Transcript by GoToAssist

June 2009 - (Free Research)
Increased productivity, better customer interactions and quicker response times are all benefits of using SaaS-based remote support solutions. But how do you quantify these savings? This presentation transcript will address the real dollar savings of using this model and the potential for ROI. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Role of Password Management in Achieving Compliance by PistolStar, Inc.

June 2008 - (Free Research)
This paper will look at the dramatic impact password management solutions have had on organizations. 
(WHITE PAPER) READ ABSTRACT |

PortalGuard: Strengthening Authentication to Adapt to Changing Circumstances™ by PistolStar, Inc.

August 2009 - (Free Research)
PortalGuard is a password authentication and security solution that allows end-users to authenticate and manage a portal password directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Why an Output Management Solution Will save You Money by ROC Software

July 2007 - (Free Research)
Output management saves the enterprise money by centralizing control of the output environment directly with IT professionals trained to efficiently resolve problems. 
(WHITE PAPER) READ ABSTRACT |

IT Benefits of an Integrated Solution by Centennial-Software

July 2008 - (Free Research)
View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms. 
(WEBCAST) READ ABSTRACT |

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 2009 - (Free Research)
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. 
(WHITE PAPER) READ ABSTRACT |

The SMB IT Decision Maker’s Guide: How SaaS Can Benefit the IT Help Desk by BMC Software, Inc.

April 2011 - (Free Research)
Small and midsize businesses that are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure are reporting significant savings. Check out this white paper to learn more about the benefits of SaaS. 
(WHITE PAPER) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc.

February 2008 - (Free Research)
Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 466 | Next Page

Advertisement

Search FindTech

Search the
Technology Services Directory
  The Complete KnowledgeStorm Network of Technology Search Sites. Focused searching for faster results.

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines.

TechTarget Corporate Web Site  |  Media Kits  |  Reprints




  TechTarget - The IT Media ROI Experts