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1 - 25 of 467 | Next Page

Avaya Aura Contact Center Scripting Demystified by Global Knowledge

May 18, 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.

January 04, 2012 - (Free Research)
Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term. 
(WHITE PAPER) READ ABSTRACT |

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare

February 2007 - (Free Research)
Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation. 
(WHITE PAPER) READ ABSTRACT |

Advanced Disaster Recovery: Automating Changes Throughout Your Data Center by Dell, Inc. and Intel

April 2011 - (Free Research)
More than 90% of Fortune 1000 companies are not confident that they can completely failover to their remote data center within one hour. Given that the costs of downtime can be measured in millions of dollars per minute, companies with unreliable disaster recovery processes are taking a potentially fatal risk. 
(WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

Forum Presidio - Open PGS Security Gateway - Regulatory Compliance by Forum Systems

Forum Presidio™ is a comprehensive secure content exchange platform that allows enterprises to immediately comply with Government privacy regulations using a low cost and easy to manage centralized solution. Forum Presidio™ can be used as a legacy-to-XML security bridge for a smooth migration to XML Web services. 
(SOFTWARE PRODUCT)

CW+: Analyst's take: Cyber-Ark benefits privileged account management by ComputerWeekly.com

December 2010 - (Free Research)
Managing privileged accounts requires balancing accessibility and control while ensuring audit capabilities.  Cyber-Ark enables organizations to increase administrator productivity while reducing risk. 
(WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare

iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Data IntegrationDecision Time:AutomatedTools VersusManual Coding by DataFlux Corporation

May 2012 - (Free Research)
Data integration is changing, no longer relying solely on manual SQL scripts or stored procedures. Read this expert e-brief featuring insight from Rick Sherman, founder of consultancy Athena IT Solutions, and learn how automation, real-time complex event processing, data virtualization and more are altering the process forever. 
(EBRIEF) READ ABSTRACT |

Combining virtual server backup methods for a complete strategy by CommVault Systems, Inc.

May 2012 - (Free Research)
This expert e-guide outlines strategies for combining virtual server backup methods with traditional approaches for a more comprehensive VM backup system. Discover tips that will protect your virtual environment at no extra cost. 
(EGUIDE) READ ABSTRACT |

In Desktop Management, One Size Does Not Fit All by Quest Software

April 2012 - (Free Research)
Discover how you can ease desktop management challenges with granular-targeting criteria capabilities that eliminate the need for complex scripting and Group Policy in this essential resource. 
(WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM

April 2012 - (Free Research)
This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 
(WHITE PAPER) READ ABSTRACT |

XenServer and XenDesktop Backups: From Agents, to Backup Scripts, to Doing it the Right Way! by PHD Virtual Technologies Inc.

April 2012 - (Free Research)
Check out this white paper to keep up with the latest in virtual backup operations. Learn about the impact virtualization has on existing backup solutions, discover the potential of agentless backup, learn about an integrated virtual backup and data protection solution and more. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research)
This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management. 
(WEBCAST) READ ABSTRACT |

HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited

January 2012 - (Free Research)
HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

How Do You Evaluate Which On-Demand CRM Solution is Right for You? by Oracle Corporation

January 2009 - (Free Research)
The three main drivers of SaaS adoption-low initial cost of ownership, speed of deployment, and low internal IT resource profile-make SaaS solutions attractive at any time, but even more so in times of a challenging market, provided there is a bona fide business need and the initiative can be expected to create additional revenue or save money. 
(WHITE PAPER) READ ABSTRACT |

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare

February 2007 - (Free Research)
This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations. 
(ANALYST REPORT) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

Application Upgrades and Service Oriented Architecture by Oracle Corporation

January 2008 - (Free Research)
Read this whitepaper to understand why and how SOA-enablement will reduce cost and risk of Application upgrades for your organization. 
(WHITE PAPER) READ ABSTRACT |

Trial: Rational AppScan Standard Edition V8.5 by IBM

March 2010 - (Free Research)
Download Rational® AppScan® Standard Edition V8.5, previously known as Watchfire AppScan, a leading Web application security testing tool that automates vulnerability assessments and scans and tests for all common Web application vulnerabilities including SQL-injection, cross-site scripting, and buffer overflow. 
(ASSESSMENT TOOL)

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

SearchSAP.com E-Guide: SaaS Strategies for SAP by SAP America, Inc.

May 2012 - (Free Research)
<div> <div> <p>Software as a Service (SaaS) offers a low-cost, non-physical server platform alternative to on-premise application deployments. In this expert e-guide discover why small and midsize enterprises are attracted to the SaaS ERP and CRM deployment model and how SAP offers a range of products to cater to this need.</p> </div> </div> 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Disaster Recovery Strategies for VMware Environments by Dell and VMware

April 2011 - (Free Research)
In this presentation transcript, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. He covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Exchange Insider E-Zine vol. 13 – Everything you need to know about Exchange Online retention policies by SearchExchange.com

April 2012 - (Free Research)
In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates. 
(EZINE) READ ABSTRACT |

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