The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be. 

Take a close look at the factors that drive total cost of ownership (TCO) for business intelligence. Learn how your organization can position itself to deliver a cost-effective business intelligence solution that meets your user community’s thirst for information, addresses new data sources, and offers the lowest TCO. 

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 

This white paper details how one company in the retail industry significantly reduced running costs while maintaining its high system availability with high performance server technology. 

Delve inside this paper to find five proven techniques for reducing your records management costs while still delivering the capabilities your company needs. 

Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more. 

There is a clear financial case that favors SMB adoption of virtual environments or cloud computing. The decision of which strategy to choose is less clear simply because the stakes are so high. This paper compares both strategies and point out the best option for SMBs. 

Consolidating resources through data center virtualization techniques can improve the return on IT investments, boost productivity and increase system reliability Read this white paper to learn how you can realize the immediate benefits of virtualization. 

Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels. 

Access this white paper to discover how Iron Mountain has helped numerous companies across industries - particularly health care - streamline information management and achieve greater cost efficiencies. 

In order to get funding for a significant server consolidation effort, IT professionals will have the greatest chance of success by building an ROI blueprint, delineating the costs, benefits and savings involved in the project. This white paper will discuss key considerations in assessing the ROI of server consolidation. 

This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment. 

Storage demands are accelerating by leaps and bounds. But with IT budgets tightening, decision-makers need to stretch the bounds of innovation to deal with both the cost and complexity of storage. This comprehensive white paper explores the 6 top ways to reduce storage costs and complexity.