This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

<p>Change is constant in business it's vital that your company is prepared for each change. Leading North America sugar cane company, Florida Crystals faced a problem as their company experienced massive growth in their market. Watch this webcast to learn how Florida Crystals mitigated complexity with a high-performing ALM system.</p> 

Despite well-publicised concerns regarding security, compliance and data integration issues, banking institutions have begun embracing cloud computing across the services spectrum. 

SAPinsider PROFILES magazine recently talked with Davis Bennett, Vice President of the Solution Delivery Center at SAP Consulting North America, about how SAP’s Rapid Deployment Solutions are creating a whole new way of driving value for SAP customers. 

More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries. 

This case study describes how one company was able to leverage desktop and application virtualization to meet extreme mobility requirements while gaining additional benefits such as increased security, more efficient maintenance, centralized information and more. 

This paper discusses first contact resolution and the offerings for measuring success with FCR. 

Access this resource to learn methods and best practices for information management that IT leaders can implement to improve efficiency, compliance and cost savings, including six steps to greater compliance. 

New products and trends in the technology industry change and evolve almost as quickly as the technology itself. In particular, SQL Server is a rapidly evolving market. This editorial e-zine features industry insight from leading companies and experts on the latest SQL Server trends. 

While plenty of file storage and sharing methods abound, what looks like a good deal on the surface can end up costing plenty in the end. Read this white paper to discover more about the true cost of “free” file sharing systems and file sharing best practices. 

Tablets are emerging as viable companion devices for select iWorkers, but they also introduce complexity for IT managers who struggle to keep ahead of the pace of consumer innovation that now impacts their corporate applications, infrastructure, and services. 

ERP implementations don't have to take months or years. This white paper discusses how Colfax Corp. implemented IFS Applications in as little as nine weeks. It presents a case study of Colfax's complex but rapid rollout, and offers fast tracking tips from Colfax Business Analyst Jay Michael.