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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE) READ ABSTRACT |

Oracle Exalytics In-Memory Machine: A Brief Introduction by Oracle Corporation
October 19, 2011 - (Free Research)
Download this white paper to gain a better understanding of the industry’s first engineered in-memory analytics machine that delivers no-limit, extreme performance for business intelligence (BI) and enterprise performance management (EPM) applications. 
(WHITE PAPER) READ ABSTRACT |

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research)
In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. 
(WHITE PAPER) READ ABSTRACT |

Thetrainline.com: Datacentre Transformation by ComputerWeekly.com
May 29, 2012 - (Free Research)
Josko Grljevic, IS Director of thetrainline.com, explains how he cut its IT costs dramatically by virtualising its data centre and moving IT services into the cloud. 
(PRESENTATION) READ ABSTRACT |

Introduction to Virtualization E-book, Chapter 3: Virtualizing A Test And Development Lab by Dell and Microsoft
March 19, 2009 - (Free Research)
Now is the time to realize all of the benefits of virtualizing your test and development lab. This chapter highlights some of the benefits of consolidating your test and development environments through virtualization, including costs savings, accelerated time to deployment and system consistency throughout your environment. 
(EBOOK) READ ABSTRACT |

Introduction to VMware vCenter Site Recovery Manager 5 by VMware, Inc.
February 09, 2012 - (Free Research)
VMware vCenter™ Site Recovery Manager 5 is the market-leading disaster recovery product that addresses this situation for organizations of all kinds. It complements VMware vSphere to ensure the simplest and most reliable disaster protection for all virtualized applications. 
(WEBCAST) READ ABSTRACT |

CSC CloudMail for VMware Zimbra Introduction: An interview with CSC Senior Product Manager Mike Whalen by CSC
January 27, 2012 - (Free Research)
In this demo, hear Mike Whalen, Senior Product Manager, introduce CSC CloudMail for VMware Zimbra. Discover how this email as a service can help your organization reduce costs up to 50% compared to an on-premise deployment. Explore key topics such as benefits of migrating your email to the cloud, exciting developments, and more. 
(WEBCAST) READ ABSTRACT |

Introduction to VMware vSphere 5 by VMware, Inc.
April 06, 2012 - (Free Research)
This webcast explores the new version of VMware vSphere and discusses the additional features and capabilities it now offers. Gain insights on how you can leverage this technology to increase efficiency, scalability and cost-savings. 
(WEBCAST) READ ABSTRACT |

Introduction to Virtualization by VMware, Inc.
April 06, 2012 - (Free Research)
VMware leads the industry in virtualization technologies that can make up the flexible, virtual IT infrastructures of tomorrow. Attend this webcast to hear from VMware on what virtualization is and the benefits of deploying virtualization technology. 
(WEBCAST) READ ABSTRACT |

Introduction to VMware View 5 by VMware, Inc.
February 07, 2012 - (Free Research)
VMware View™ 5 simplifies IT management while increasing end user freedom by delivering desktop services from your cloud. Building upon VMware's leadership in desktop virtualization, VMware View 5 delivers a high-performance user experience while giving IT greater policy control. View this webcast to learn more about what this solution can offer. 
(WEBCAST) READ ABSTRACT |

Lowering Storage Costs with the World's Fastest Tape Drive by Oracle Corporation
March 10, 2011 - (Free Research)
Explosive data growth is causing storage costs to skyrocket, which is forcing IT organizations to look for more cost-effective archival and backup solutions. Oracle's StorageTek tape product family has maintained a market leadership position for many years and now includes the world's fastest and highest capacity tape drive. 
(WHITE PAPER) READ ABSTRACT |

BriForum Academy: Introduction to Storage and How it is Applied in the Virtual World by Dell, Inc.
April 18, 2012 - (Free Research)
This comprehensive webcast explores what you need to make sure you have the right storage in place for your present and future virtual deployments. Watch now to learn more. 
(WEBCAST) READ ABSTRACT |

Introduction to VMware vSphere Storage Appliance by VMware, Inc.
April 06, 2012 - (Free Research)
<p>View this webcast to learn about new vSphere Storage Appliance software, designed to cost-effectively protect your shared storage while improving application availability and minimizing downtime.</p> 
(WEBCAST) READ ABSTRACT |

Lowering Storage Costs with the World's Fastest Tape Drive by Oracle Corporation
March 10, 2011 - (Free Research)
Explosive data growth is causing storage costs to skyrocket, which is forcing IT organizations to look for more cost-effective archival and backup solutions. Oracle's StorageTek tape product family has maintained a market leadership position for many years and now includes the world's fastest and highest capacity tape drive. 
(WHITE PAPER) READ ABSTRACT |

Lowering Storage Costs with the World's Fastest Tape Drive by Oracle Corporation
March 10, 2011 - (Free Research)
Explosive data growth is causing storage costs to skyrocket, which is forcing IT organizations to look for more cost-effective archival and backup solutions. Oracle's StorageTek tape product family has maintained a market leadership position for many years and now includes the world's fastest and highest capacity tape drive. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Unify Data Management Throughout the Content Lifecycle with the Oracle Optimized Solution for Lifecycle Content Management by Oracle Corporation
May 17, 2012 - (Free Research)
This paper is an introduction to the Oracle Optimized Solution for Lifecycle Content Management, which offers integrated content management, tiered storage, and archival1. Included is a discussion of the business needs for an integrated solution and the value of implementing such a strategy. 
(WHITE PAPER) READ ABSTRACT |

Instrumentation Laboratory supports double-digit growth with HP Networking by HP & Intel
October 28, 2011 - (Free Research)
Instrumentation Laboratory's objective was to expand network resources to accommodate double-digit business growth, acquisitions, facilities expansion, and rapid new product development and introductions across multiple locations— without increasing network management staff. Learn how HP Networking helped meet this objective. 
(CASE STUDY) READ ABSTRACT |

Optimizing Data Protection Operations in VMware Environments by Dell and VMware
March 01, 2009 - (Free Research)
This paper identifies the data protection optimizations available in the VMware vSphere environment, and shows how the recent VMware Data Recovery introduction makes it very easy for SMBs to leverage them to resolve backup window, RPO, RTO, and recovery reliability concerns 
(ANALYST REPORT) READ ABSTRACT |

EMC Backup and Recovery for VMWare by EMC Corporation
April 12, 2012 - (Free Research)
Check out this white paper to make sure you're getting the most bang for your buck when it comes to VM backup, data protection and DR for virtual environments. 
(WHITE PAPER) READ ABSTRACT |

Dedupe for Large Enterprise Data Protection by SEPATON
May 11, 2012 - (Free Research)
Protecting your organization's data is critical to success in today's IT landscape. Check out this white paper for an introduction to a data protection solution that utilizes deduplication to boost both infrastructure efficiency and cost-effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research)
This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services. 
(WHITE PAPER) READ ABSTRACT |

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research)
<p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p> 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 480 | Next Page

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