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Loss from Legacy Call Center Infrastructure by Genesys

September 04, 2013 - (Free Research)
Is your legacy call center infrastructure limiting your organization's ability to increase efficiencies, reduce costs, and raise productivity? What's the true cost of a legacy call center? Answer these questions now by consulting this exclusive infographic. 
(WHITE PAPER) READ ABSTRACT |

Data Center Migration and Consolidation by BlueArc Corp.

August 01, 2009 - (Free Research)
In this presentation transcript, Ellen O'Brien interviews Bill Peldzus, Vice President of Data Center Services at GlassHouse Technologies. Bill talks about helping customers with data center migration and consolidation projects and names the two biggest challenges out there today - cost and expense and the overall complexity of a project. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

How enabling Supply Chain visibility can improve the bottom line by IBM

January 31, 2012 - (Free Research)
This resource describes how enabling supply chain visibility can help you eliminate disruptions and improve your bottom line. Learn how you can get started by reading on today. 
(WHITE PAPER) READ ABSTRACT |

Automate Spending Controls for Big Savings, a Case Study by ExpenseWatch.com

March 2008 - (Free Research)
In this case study, learn how one company automated company expense reporting, saving thousands of dollars a year and accelerating the review and approval process. 
(CASE STUDY) READ ABSTRACT |

Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com

January 2007 - (Free Research)
Manual processes are error-prone, time-consuming and costly. Learn the top ten reasons to automate operating expense controls. 
(WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Consolidating Service Provider Points of Presence Using Virtualization to Optimize and Consolidate Networks by Juniper Networks, Inc.

March 2010 - (Free Research)
This white paper outlines the challenges that service providers are facing in the points of presence (POP), and presents the results of the NSP study quantifying the operational and capital savings possible through POP consolidation with virtualization. Read this white paper to learn how to improve the efficiency of POPs through virtualization. 
(WHITE PAPER) READ ABSTRACT |

Deloitte Consulting Presents: Risk and TCO in Single and Multivendor Networks by Cisco Systems, Inc.

March 2012 - (Free Research)
Can a multivendor network infrastructure actually reduce your overall costs, as some claim? To answer this question, Deloitte Consulting conducted in-depth research looking at enterprises' total cost of ownership (TCO), including capital outlays, operating expenses, and analyzed risks associated with the network. 
(WHITE PAPER)

Is the Back Office Ready for a Technology Refresh by Transverse

May 2009 - (Free Research)
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Real Cost of Bad Data: Six Simple Steps To Address Data Quality Issues by Information Builders

July 2013 - (Free Research)
Inadequate data governance can cost millions. From regulatory fines for systems and control failures, to any other number of factors, the cost quickly adds up. View this resource to learn more about how your organization can effectively manage data quality. 
(WHITE PAPER) READ ABSTRACT |

10 Places SAP Customers Can Reduce Data Management Costs by Winshuttle, LLC

December 2008 - (Free Research)
This white paper highlights 10 key places SAP customers can reduce IT operational costs, with a focus on trimming support and data entry costs by automating data entry. 
(WHITE PAPER) READ ABSTRACT |

Three Reasons To Unlock Your Travel and Expense Management Data by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper explores the top 3 reasons why businesses need to integrate their travel and expense data into their overall big data strategies. Learn how this can help resolve damaging human error, improve cost-effectiveness, and more. 
(WHITE PAPER) READ ABSTRACT |

Why Workforce Management and Contact Centers Should go Hand-In-Hand with Customer Experiences by Aspect

March 2014 - (Free Research)
In this expert e-guide, learn why companies should focus on an "outside-in" approach to customer experience management (CEM) and workforce management. Discover how "workforce management gives you the tools to manage and optimize staff and, in doing so, keep your costs as low as possible" according to DMG Consulting's Donna Fluss. 
(EGUIDE) READ ABSTRACT |

Top 10 Reasons Australian Businesses Automate Their Expenses by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper explores the top 10 reasons why businesses need to consider automating their travel and expense management processes. Learn how you can gain 28% faster approval processes, 22% greater policy compliance, 40% cost reduction, and more. 
(WHITE PAPER) READ ABSTRACT |

Concur Expense IQ Report 2013 by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper addresses the current need for effective expense management systems when it comes to crafting future budget plans. Explore the evolution of travel and expense, how funds are lost and recovered, and more. 
(WHITE PAPER) READ ABSTRACT |

Travel & Expense Management: 10 Tips to Transform your Business by Concur Technologies (E-mail this company)

June 2014 - (Free Research)
The following white paper explores the top 10 tips that will make travel and expense management more efficient and cost-effective. Learn how data and mobile devices are changing the face of travel and expense; also see what technology is available that can help. 
(WHITE PAPER) READ ABSTRACT |

Product Preview: Expenses by Workday

December 2013 - (Free Research)
Watch the video to discover how Workday Expenses allows you to effectively engage your employees and improve the accuracy and timeliness of expense reporting. 
(VIDEO) READ ABSTRACT |

CSS Boosts Worker Productivity, Slashes Costs by Running Lotus Notes and Domino On Red Hat Enterprise Linux by Red Hat and JBoss

May 2009 - (Free Research)
Learn how leading provider of global technology operations management services, Cybernet-SlashSupport (CSS), migrated to Red Hat Enterprise Linux® from Microsoft Windows and dramatically improved application performance and improved productivity while freeing up IT resources. 
(CASE STUDY) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc.

July 2008 - (Free Research)
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. 
(WHITE PAPER) READ ABSTRACT |

Top notch integration strategies for manufacturing by SearchManufacturingERP

June 2013 - (Free Research)
Consult this white paper to learn more about why consolidating multiple ERP systems can help cut IT costs and save time. It explains how to effectively merge ERP and supply chain management systems. Find out how to upgrade your systems by consulting this resource now. 
(WHITE PAPER) READ ABSTRACT |

The Next Step in Controlling Spiraling Storage Costs by EqualLogic, Inc.

January 2008 - (Free Research)
Although hardware storage prices have come down, storage administration and software expenses still run about seven times the cost of storage hardware. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2 by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now. 
(EZINE) READ ABSTRACT |

Expenses, VAT and HMRC Compliance in a Nutshell by Concur Technologies (E-mail this company)

November 2013 - (Free Research)
75% of senior finance leaders say they wish they knew more about employee expenses and VAT reclaim. If you're a member of that overwhelming population, then this e-book is for you. Download now to get a crash course on the often-misunderstood concepts of VAT, compliance, HMRC policies, and expenses. 
(WHITE PAPER) READ ABSTRACT |

The Dollars and Sense of Web Identity Management: How Saas Cuts the High Costs of Web Access and SSO by 75% by Symplified

August 2008 - (Free Research)
This analysis presented by Symplified, shows the compelling Software as a Service (SaaS) Total Cost of Ownership (TCO) advantages over software, driving identity lifecycle costs down by more than 75% based on real-world data. Read this paper to learn more 
(WHITE PAPER) READ ABSTRACT |

Contact Center Costs: The Case for Telecommuting Agents by Avaya Inc.

April 2008 - (Free Research)
This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center. 
(WHITE PAPER) READ ABSTRACT |

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