Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

WAN and VPN Solutions: Choosing the Best Type for your Organization by XO Communications March 07, 2012 - (Free Research) This whitepaper describes the different WAN and VPN options organizations have, and helps you figure out which would be the best for your particular needs.  (WHITE PAPER) READ ABSTRACT |

Proper Application of 415V Systems in North American Data Centers by Emerson Network Power December 15, 2010 - (Free Research) Increasing pressure to reduce operating expenses and be more accountable for energy usage has pushed many data center owners to take steps to maximize efficiency while maintaining the availability required for their business-critical data centers. Read this paper now to learn more.  (WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

Why a Shop Floor Execution (SFX) System Is an Essential Complement to Enterprise Systems by Casco Development, Inc. July 2008 - (Free Research) Shop Floor Execution (SFX) automates and streamlines factory operations by combining three popular applications: Labor Management, Machine Utilization and Paperless Dispatching. This provides the essential tools for real-time production process management  (WHITE PAPER) READ ABSTRACT |

City of Miami Reduces EMS Response Times Through IT Modernization and Eliminates 50% of IT Costs by Micro Focus, Ltd July 2010 - (Free Research) Read this case study to learn how the City of Miami Reduced EMS Response Times Through IT Modernization and Eliminated 50% of IT Costs.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

SAP Workforce and Scheduling Optimization Demo by ClickSoftware August 2009 - (Free Research) Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more  (WEBCAST) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.  (WHITE PAPER)

Integrated System Management and Support by Oracle Corporation March 2011 - (Free Research) In the typical IT environment, organizations operate in a divided world of systems management and support. IT departments often treat these two fundamental areas as distinct silos causing gaps for IT employees, who spend too much time and manual effort resolving system problems. This creates both higher risks and higher costs for IT.  (WHITE PAPER) READ ABSTRACT |

Determining Total Cost of Ownership for Data Center and Network Room Infrastructure by APC by Schneider Electric April 2009 - (Free Research) Predicting and measuring Total Cost of Ownership (TCO) for the physical infrastructure for network rooms and data centers is required for ROI analysis and other business decision processes. This paper describes a method for determining TCO of physical data center and network room infrastructure including power, cooling and protection.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

CA Wily Customer Experience Manager by CA Technologies. December 2008 - (Free Research) Speed time-to-value on your CA Wily Customer Experience Manager (CEM) investment with the CA Wily CEM Rapid Implementation service. By following a set of proven best practices, CA services will accelerate the basic deployment of CA Wily CEM that is tailored to meet your most essential business needs.  (DATA SHEET) READ ABSTRACT |

Managed VoIP: More Cost Effective Than You Think by Orange Business Services July 2009 - (Free Research) Currently over 600 Orange Business Services customers use their VPNs to transport voice and data. Some use a do-it-yourself model; others use a fully managed model. If you're looking for value, the fully managed approach is the less costly and higher quality alternative. Read this paper to find more details about pros and cons of each choice.  (WHITE PAPER) READ ABSTRACT |

EMC Backup and Recovery by EMC Corporation EMC Backup and Recovery solutions enable you to strengthen your data protection, streamline backup and recovery, and meet a wide range of service levels, even for the largest data volumes.  (SOFTWARE PRODUCT)

7 Ways Shop Floor Execution (SFX) Can Help with Lean Manufacturing and Complement ERP Systems by Casco Development, Inc. July 2008 - (Free Research) Lean manufacturing is a philosophy committed to the total elimination of waste. There are seven types of waste that plague manufacturing. Shop Floor Execution (SFX) can help minimize or eliminate all of them.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Complex Equipment Manufacturing, Sales, and Service by SAP America, Inc. January 2009 - (Free Research) This paper gives a brief overview of the SAP® solutions used by manufacturers of complex products and equipment to differentiate themselves from the competition through superior-value products and services against low-cost global providers.  (WHITE PAPER) READ ABSTRACT |

It’s Time for Maintenance 2.0 by Apriso Corporation November 2010 - (Free Research) This paper details why legacy maintenance systems are failing to help manufacturers meet the current challenges facing their maintenance operations. A new “Maintenance 2.0” approach that extends ERP plant maintenance and that coordinates maintenance with operations will lead to increased equipment uptime, improved compliance and lower costs.  (WHITE PAPER) READ ABSTRACT |

Automated Energy Efficiency for the Intelligent Business by Intel Corporation April 2009 - (Free Research) By replacing aging single-core processor-based servers with new, more energy-efficient servers, you can gain capacity to grow and to increase IT performance using fewer servers. The estimated cost savings from energy and other operating cost efficiencies can pay for new servers in a an estimated 8 months.  (IT BRIEFING)

Improving Rack Cooling Performance Using Airflow Management™ Blanking Panels by APC by Schneider Electric November 2008 - (Free Research) IT equipment mounted in racks cools itself by drawing ambient air from the data center or network room. If the heated exhaust air is allowed to return to the air inlet of the equipment, an undesirable overheating condition may occur. This paper explains how this problem compromises the cooling process and the benefit of using air blanking panels.  (WHITE PAPER) READ ABSTRACT |

Energy Efficiency, Public Policy, Utilities and Data Center by Dell, Inc. and Intel® July 2010 - (Free Research) While CIOs are focusing on managing services offerings, managing data center risks and keeping total costs down, forces are at play that will require the CIO to pay significantly more attention to data center energy efficiency and resource consumption. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Blade Servers and beyond: Adaptive Cooling for the Next Generation of IT Systems by Liebert Corporation February 2008 - (Free Research) An adaptive cooling architecture permits the flexibility to grow with constantly changing electronics systems.  (WHITE PAPER) READ ABSTRACT |

Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations.  (ANALYST REPORT) READ ABSTRACT |

Case Study: Tesco's £65 million data centre strategy to drive online growth by ComputerWeekly.com November 2012 - (Free Research) This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.    (CASE STUDY) READ ABSTRACT |

Increasing Data Center Density While Driving down Power and Cooling Costs by Intel Corporation July 2008 - (Free Research) This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.  (WHITE PAPER) READ ABSTRACT |

Predictive Maintenance for Manufacturing - How to improve productivity, minimize downtime and reduce costs by IBM August 2011 - (Free Research) Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

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