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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
(ASP & SOFTWARE PRODUCT)

Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge

October 29, 2013 - (Free Research)
In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya. 
(WHITE PAPER) READ ABSTRACT |

World-Class Storage Team Solves Top Challenges in a Large-Scale SANscreen Deployment by NetApp

March 24, 2010 - (Free Research)
Angelica Brown led a world-class team of storage technologists supporting one of the largest online storage infrastructures. She implemented best-of-breed storage resource management tools to help increase staff efficiency. This is where SANscreen® comes in. 
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Improving the Customer Experience by Consona Corporation

June 14, 2011 - (Free Research)
This SearchCRM.com expert E-Guide explores effective strategies for helping improve the customer experience through knowledge management tools and various social CRM channels. Read this E-Guide to learn how to integrate and strategize these tools for an improved customer experience. 
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Transitioning to LTE: Business and Technical Considerations by Alcatel-Lucent

November 30, 2010 - (Free Research)
LTE evolution is more than a move to a new technology. It encompasses a shift in the service provider’s business model to a more sustainable and profitable one. Read this presentation transcript to learn more!Trackback URL 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

UFC knocks out video production bottlenecks with Flash storage by IBM

December 31, 2012 - (Free Research)
Access this case study to discover how the Ultimate Fighting Championship implemented a non-disruptive flash storage technology within a day to eradicate video production bottlenecks. 
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Pervasive Engagement Management: An Essential Strategy for CMOs in an Anytime, Anywhere World by SDL Web Content Management Solutions Division

April 11, 2011 - (Free Research)
This is first in a series of papers that present emerging strategies and best practices for senior marketers to help their organizations prevail at today’s speed-of-light rate of change. 
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Reducing call volumes by helping customers self-serve by Jive Software

June 20, 2013 - (Free Research)
In this brief case study, discover how Citrix integrated a software toolkit within their existing content systems that dramatically improved their customer self-service offerings. Customers can now easily search online for answers and interactions with peers and service reps in the same community space. 
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TiVo Reduces Call Center Costs by Google Search Appliance

November 29, 2010 - (Free Research)
Implementing the Google Search Appliance not only reduced the amount of time TiVo's Customer Support Agents spent searching for content, it also reduced time spent on the phone with customers, ultimately leading to reduced call center costs. Watch this video. 
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Implementing Best Practices for Web 2.0 Security with the Websense Web Security Gateway by Websense, Inc.

June 18, 2009 - (Free Research)
The best way to address Web 2.0 threats is to combine the best aspects of traditional security and control techniques with new technology designed to address the dynamic, real-time nature of Web 2.0. This paper describes how one such solution enables you to quickly implement a best practices approach to making Web 2.0 secure and effective. 
(WHITE PAPER) READ ABSTRACT |

Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage' Benefits Your Organization by Oracle Corporation

September 2008 - (Free Research)
Deciding on the right CRM solution for your organization is no easy feat. This paper summarizes the key questions every organization should ask of a vendor and the ways "The Oracle Advantage" addresses each of these areas. 
(WHITE PAPER) READ ABSTRACT |

Avoiding Data Center Costs through Managed Application Delivery Services: Getting the Computing Resources You Need with Minimal Investment by Akamai Technologies

February 2009 - (Free Research)
In this white paper, Stratecast identifies operating and capital expenses associated with traditional data center options, including private data centers, co-located options, and managed hosting. The cost data will provide a valuable baseline for enterprises to compare against alternatives such as Akamai's dynamic Web acceleration services. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Enhancing Microsoft Exchange Server 2010 Data Protection and Availability using Dell EqualLogic Snapshots by Dell, Inc.

December 2011 - (Free Research)
IT leaders are challenged by the growth of the amount of data they have to manage. While data management encompasses several areas of an organization, ensuring the data protection and business continuity is one of the most critical aspects. Inside this white paper, uncover strategies for avoiding data loss and lack of application availability. 
(WHITE PAPER) READ ABSTRACT |

IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

ReferenceWare by SkillSoft Corporation

ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
(SOFTWARE PRODUCT)

CW+: Executive breifing - The Indian Sub-Continent Mobile Market by ComputerWeekly.com

January 2011 - (Free Research)
Juniper  Research defines the Indian Sub  Continent as encompassing the following five countries: Bangladesh; India; Nepal; Pakistan; and Sri Lanka.Despite comprising just five countries, the region  – with more than 1.6 billion inhabitants  – includes nearly a quarter of the global population. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google

March 2010 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps

January 2011 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps

November 2010 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

The GeoTAX ® Enterprise Tax Management solution by Pitney Bowes Group 1 Software

The GeoTAX ® Enterprise Tax Management solution provides you with the necessary tools to centralize all your corporate tax jurisdiction processing needs and supports critical tax compliance issues. 
(SOFTWARE PRODUCT)

Sharepoint WAN Optimization And WAFS by Peer Software

February 2011 - (Free Research)
Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams. 
(WHITE PAPER) READ ABSTRACT |

Next Generation Data Loss Prevention by Clearswift

May 2014 - (Free Research)
In this white paper, discover a content-aware data loss prevention (DLP) solution that offers stronger security for your mission critical information. Click through for a simple 8-step implementation strategy. 
(WHITE PAPER) READ ABSTRACT |

Mobile Analytics Leader Bango Moves From SQL Server to Infobright for Faster Query Response, Lower Cost, and Reduced Administration by Infobright, Inc.

November 2010 - (Free Research)
This informative case study from Bango takes a look at the implementation of Infobright into a large enterprise, and how this change has affected the cost effectiveness of this corporation. 
(CASE STUDY) READ ABSTRACT |

McAfee Tackles the Complexities of Endpoint Security by McAfee, Inc.

December 2008 - (Free Research)
McAfee's solution provides strong security while lowering operational costs and simplifying compliance management. This paper describes the different components of the solution, the business value of deploying ToPS for Endpoint, and the benefits of purchasing a complete endpoint security solution from a single vendor. 
(WHITE PAPER)

Service excellence and Managed Print Services by ComputerWeekly.com

September 2012 - (Free Research)
First class service and support is essential in a managed print service, say analysts Louella Fernandes and Clive Longbottom. 
(ANALYST REPORT) READ ABSTRACT |

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