In this white paper, Dan Moore, the senior vice president of professional services at IBM, Cast Iron reviews the current application environment in light of emerging trends, describes an ideal complete integration solution and discusses common sense best practices as well as pitfalls. 

Here five things about Windows Server 2008 that are the less obvious, more esoteric, yet useful features or quirks. The following is a brief list of some things that I tend to assume that many people know, and I am constantly amazed by clients and students who really don't know them. How many do you already know? 

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 

By now you've heard all about what the can cloud offer, but before you jump the gun, you must also consider the risks that this infrastructure model can introduce. This white paper examines a new cloud system that enables a hybrid approach so you can enjoy the cloud without compromise. 

Deploying cloud computing across your infrastructure has never been easier. This video shows you how. 

In this webcast, hear from representatives from American Tire Distributors and EMC Corporation on the results they've achieved by virtualizing their Oracle environments. 

Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions. 

Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution. 

For your IT organization to keep pace with the business, you need a new, faster approach to infrastructure deployment—an approach that increases agility and accelerates time to application value. That’s HP Converged Systems. 

Read this white paper and discover the benefits of running the HP DL980 on the Linux operating system. Chief among these is the lower cost inherent in a clustered Linux environment. 

As demands for anytime, anywhere access to data and applications continues to rise, more and more businesses are turning to client virtualization. This white paper explores the benefits this approach can offer and introduces new solutions that can help you leverage it to satisfy the needs of your users. 

This brief video introduces cutting-edge smart servers that give you insight into your IT infrastructure so you can prevent common issues before they lead to data loss or downtime. Discover how they can enable you to optimize application performance and reduce energy consumption, in addition to many other significant benefits.